As the worlds worst person for change,I thought outside of the waiting room here we go,we are in for a right old do.So in we went-amazingly there seemed to be a calm air and there stood David and with... Ver más
Localización
Cambiar localizaciónBoots, 19 Castle Mall, NR1 3DD Norwich, England, GB
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Consulta las opiniones de los clientes
My appointment with David was amazing. He fitted my replacement hearing aids explained that I needed to push the domes well into my ear and upwards as my ear canal was not straight. Showing me how to... Ver más
The Audiologist (David )was extremely helpful, explaining everything thoroughly. I hate to be pressurised into buying something and there was none of that. My Audiogram was explained and his exper... Ver más
Right hearing aid was malfunctioning so phoned Boots straight away as I was lone working and I have to deal with customers so was very anxious. The lady on the end of the phone was brilliant and got m... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 19 Castle Mall, NR1 3DD, Norwich, England, Reino Unido
4,6
Excelente
88 opiniones
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Very professional and explained my…
Very professional and explained my hearing loss well and the options avaiable.
7 de julio de 2026
Very friendly and he put me at ease
19 de junio de 2026
Listened to my concerns and discussed…
Listened to my concerns and discussed what I really needed.
Helped me understand the tech.
Very patient!
28 de mayo de 2026
Very helpful
Very helpful. Confirmed hearing loss and suggested equipment which matches my lifestyle.
6 de mayo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Moody woman who is probably racist
Everytime me or anyone else has a nhs healthy start card this old woman on the till remembers you have one and then starts trying to check your card or phone when your about to pay and won’t put it through on the card machine until she’s seen your not using one she’s so weird and claims boots don’t accept the healthy start cards she acts like she’s better than you even tho she works in boots
31 de julio de 2025
Opinión espontánea
Respuesta de Boots Hearingcare - Norwich, Castle Mall
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
I had a very good experience from the audiologist
I had a very good experience from the audiologist he was helpful and explained in great detail how to use and understand my new hearing aids.
28 de abril de 2025
Vivek was kind and explained how to use…
Vivek was kind and explained how to use my new hearing aids. I have another appointment soon with him.
10 de abril de 2025
Knowledgeable
Knowledgeable, honest and helpful staff. Especially the Audiologist.
Complete service on offer.
1 de abril de 2025
Careful hearing assessment and advice
Careful hearing assessment and advice. I will have to see how I get on now.
I have a follow up appointment in 3 weeks, to check on progress.
19 de marzo de 2025
Relaxed hearing check
Vivek was excellent making me feel fairly relaxed about the hearing test which was a bonus for a stresshead like me. Thank you.
29 de enero de 2025
Prompt attention and friendly and…
Prompt attention and friendly and helpful always.
1 de enero de 2025
Great service and support.
29 de diciembre de 2024
David Gunton was excellent
David Gunton was excellent, carefully tested my hearing and found the right hearing aids for me.
17 de diciembre de 2024
David was excellent
David was excellent. I felt he was genuine whilst assessing my problem and anxious to give me good advice.
20 de diciembre de 2024
Was very easy booking my appointment…
Was very easy booking my appointment and when I arrived met the person who was to do the hearing test he was very helpful and friendly and was very good at giving me details and answering any questions I had with the test he was doing. Very pleased with him and in the end bought the hearing aids I needed.
19 de diciembre de 2024
The interviewer/salesperson was…
The interviewer/salesperson was friendly and very
professional.
5 de diciembre de 2024
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