As the worlds worst person for change,I thought outside of the waiting room here we go,we are in for a right old do.So in we went-amazingly there seemed to be a calm air and there stood David and with... Ver más
Localización
Cambiar localizaciónBoots, 19 Castle Mall, NR1 3DD Norwich, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My appointment with David was amazing. He fitted my replacement hearing aids explained that I needed to push the domes well into my ear and upwards as my ear canal was not straight. Showing me how to... Ver más
The Audiologist (David )was extremely helpful, explaining everything thoroughly. I hate to be pressurised into buying something and there was none of that. My Audiogram was explained and his exper... Ver más
Right hearing aid was malfunctioning so phoned Boots straight away as I was lone working and I have to deal with customers so was very anxious. The lady on the end of the phone was brilliant and got m... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 19 Castle Mall, NR1 3DD, Norwich, England, Reino Unido
4,6
Excelente
88 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I found there was no sales pitch to…
I found there was no sales pitch to sell me hearing aids, I was advised of the prices and different advantages of each aid . The tester then left the room while my partner and I could discuss which hearing aid would suit my needs and budget .
22 de febrero de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I will move to Spec savers or back to NHS.
I have moved from the NHS, for free, to £3000 hearing aids from Boots. My understanding is that they are the latest hearing aids and smaller and therefore more discreet.
Once one broke it’s been a nightmare. They send it off. You wait 10 days plus with no substitute (think driving without prescription glasses) your professsional and private life is impacted. The hearing aid is eventually back having been ‘repaired’ no history of the problem’ or the remedy and it comes back worse. You take it back. You wait. They lose it. They find it. They ‘tweak’ it. Now 15 days later it’s worse and no idea how they propose to remedy this. May cancel my payments for these hearing aids. Maybe then someone will sit up and listen? Am told spec savers better. Chose with care. Boots don’t.
21 de febrero de 2023
Opinión espontánea
Respuesta de Boots Hearingcare - Norwich, Castle Mall
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and member of our team will get back to you.
The Boots Hearingcare Team
I have a pair of Phonak hearing aids…
I have a pair of Phonak hearing aids from Boots one of them has been faulty since I got it, randomly turning itself off. The follow up has been very good and as we can not resolve this problem it is being replaced. I am very happy with the service I have received.
18 de febrero de 2023
A caring consultant who I feel I can…
A caring consultant who I feel I can trust to do the best for me
2 de febrero de 2023
The Audiologist (David )was extremely…
The Audiologist (David )was extremely helpful, explaining everything thoroughly.
I hate to be pressurised into buying something and there was none of that.
My Audiogram was explained and his experience in hearing loss and his job was excellent.
13 de enero de 2023
How good are they?
So surprised at how good is the product, heard a lark sing for the first time in how many years?! Excellent clinic!! Simple yet thorough! Full marks!
4 de enero de 2023
I experienced knowledgeable and…
I experienced knowledgeable and friendly service
13 de diciembre de 2022
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.