Can’t speak highly enough of this insurer, I’ve already made some claims for minor things like grass allergy treatment and a UTI and they’ve been so helpful and really pleasant to deal with both over... Ver más
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Consulta las opiniones de los clientes
A huge thankyou Bow Wow Meow.. we have a beautiful puppy Tobias, sadly at 5 months of age he needed a urgent operation as he gave himself a Tibial crest fracture jumping around in our backyard. We wer... Ver más
La empresa ha respondido
Very simple process, emergency Vet hospital submitted claim on our behalf & money was in my bank account within 48 hours. Only reason we couldn’t use gap only was because it was on a weekend. That wou... Ver más
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Being a cavoodle, Hank gets into everything!! He’s eaten chocolate, had major diarrhoea for a week straight, had swollen saliva glands, been bitten by a redback spider, etc. Bow Wow Meow has been amaz... Ver más
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Información sobre la empresa
Escrito por la empresa
Bow Wow Meow are more than pet insurance providers, we are pet people too. We've been helping Aussie pet parents for since 2008, and have insured over 190,000 Aussie pets since then. Our new Nose-to-Tail Cover has been developed to offer a more flexible solution that allows pet owners to choose different coverage options depending on what is important to them, while giving them more control over their premiums. Key features include zero sub-limits, up to $30k annual benefit limit and up to 90% back on your eligible vet bills. Customers can choose to add on an annual excess of $250 or $500, which is only paid once per policy period. We also offer optional Booster Care benefit of up to $2k per year for dental, physio & behavioural conditions and optional Routine Care (non-insurance benefit)*. Nose-To-Tail Cover is GapOnly® ready, so eligible claims can be paid on the spot and you pay only the gap. Bow Wow Meow customers also have access to myPetPass®, which provides extra pet perks including Live Vet, complimentary 24/7 online vet care, discounted pet prescription meds and more. *Policy T&Cs, limits, exclusions and waiting periods apply. Annual excess may apply. Policies are issued by PetSure (Australia) Pty Ltd. except for those entered into before 14 June 2023 & subsequent renewals, which are issued by the Hollard Insurance Company Pty Ltd. Consider the PDS & TMD before purchasing: bowwowinsurance.com.au
Información de contacto
PO Box 1818, 2022, Bondi Junction, Australia
- 02 9369 2666
- help@bowwow.com.au
- www.bowwowinsurance.com.au
4,3
Excelente
558 opiniones
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Easy, No Hassle, Quickly Paid
Easy, No Hassle, Quickly Paid.
Easy to setup and to lodge claim. BowWow dealt with the vet to get the further details they needed. Claim was paid promptly and covered a significant portion of the bill. I would recommend BowWow to anyone with a pet.
31 de marzo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much Cameron for your feedback. We are glad we could help when needed. Wishing your pet a speedy recovery.
my claim was paid thank you
5 de julio de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks Dale, we are happy to hear that and appreciate your review. :)
Great experience with Bow Wow Meow Pet insurance
My Greyhound Thomas was attacked by another dog recently and had a bad neck wound. We went to an after hours emergency vet for his injuries not long after we had taken out a policy for Thomas. I received the money back a few days later with no questions asked. It was a very simple and easy experience.
19 de junio de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
We are very sorry to hear that poor Thomas had such a terrible experience. :( We are very glad that we were able to help during this stressful time and ease the financial burden of his treatment. Thanks so much for sharing and and we hope that Thomas is recovering well.
Always wonderful to deal with…
Always wonderful to deal with especially in emergency situations
8 de julio de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thank you so much for the kind words Samantha. We wish you and your pet all the best :)
The claims process was easy
The claims process was easy, fast and efficient. Our dog was very unwell and had a half day hospital stay with tests and ultrasounds and medication. We put in our claim Friday and by Monday was all approved and paid. Having a sick dog is stressful enough so we were very happy that this process was so quick with no stress
5 de junio de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Hi Valerie, I am so sorry to hear your dog was unwell. You're right, its so stressful having a sick dog so I am very happy we could take some stress off you. I hope your dof is recovering quickly and has no further health issues. All the best from the Bow Wow team :)
The claims process was so simple
The claims process was so simple, it was done at the vets. The claim was received promptly. A great experience. Stress free.
7 de junio de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
So glad to hear your claims process was simple and the claim was processed quickly. Wishing you all the best from the Bow Wow team :)
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much for the 5-star review Nikki :)
Worth the money!
Fast return of fees paid. Easy process. Would definitely recommend if you have a crazy Aussie Shepherd!
8 de mayo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thank you for taking the time to leave us some positive feedback. We are so happy to give you peace of mind when it comes to your crazy Aussie Shepherd :)
We were very happy with Bow Wow Meow…
We were very happy with Bow Wow Meow Insurance with the recent claim we had to put in. They were fast, on top of it, professional
31 de mayo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much for leaving us a positive review Natasha. Wishing you all the best from the Bow Wow team :)
So easy to claim and great refund
So easy to claim and great refund, thank you.
26 de mayo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much for the kind review Tina!
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much for leaving us a 5-star review :)
Such great response and so fast for my…
Such great response and so fast for my claim to be approved and paid for. Very happy with everything
2 de mayo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much for the lovely review Bianca! It's great to hear you had such a positive experience claiming with our insurance policy. Wishing you and your pet all the best from the Bow Wow team :)
Emergency vet
I was so impressed at the hi caps claim. No problems at all. The best pet insurance there is. More than happy
1 de mayo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Hi Joanne, thank you so much for taking the time to leave us a review. I am sorry to hear you needed to take your pet to the emergency vet. I hope they are doing well now. Wishing you and your family all the best from the Bow Wow team :)
are quick with claim
15 de enero de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks for the feedback Trish, we are glad you are happy with our claims process.
We are so grateful that we had…
We are so grateful that we had insurance on Lucy as her surgery was quite pricey. We were so relieved that the claim process was so simple for us to submit and we got our money back quite quickly.
24 de abril de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks for the fantastic review Mel. We are so grateful that you trusted us to help look after Lucy, and that you had such a great claims experience. :)
Accident Insurance for Pets
After our initial Accident claim for Sams unfortunate poisoning was rejected, and our request for re-consideration was accepted by your review Vets, we felt assured that the Accident policy we have for our two Groodles is a worthwhile investment.
31 de marzo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Hi John, firstly we are very sorry to hear about poor Sam getting poisoned, and we hope he is okay now. We are sorry to hear that you had to go through a review, but are glad that it was sorted out and your claim was paid out. All the best to you and your fur babies. :)
very easy and stress free
during a stress full period - the assistance was flawless / quick and easy.
15 de abril de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much for this great review Ant, we really appreciate it. :)
Absolute joy in fast processing we’re I…
Absolute joy in fast processing we’re I was able to pay the gap for my dogs medication at my vets
27 de abril de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thanks so much for the lovely feedback Monique. This makes us very happy to hear! All the best from the Bow Wow team. :)
Easy and efficient
A very simple process with great communication between the vet and insurer and rapid reimbursement.
6 de abril de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Thank you so much for sharing your feedback! We are very glad to hear that you are a happy doggie mum! :)
Claim paid in very timely manner
Had difficulties getting into portal. Granddaughter helped us submit our claim. Just hope we don't have to tackle it again.
12 de marzo de 2023
Opinión espontánea
Respuesta de Bow Wow Meow Pet Insurance
Hi Irene, we are sorry to hear that you had images logging into the Pet Portal. We would like to ensure it is running smoothly for you and you don't have any issues moving forward. Please can you send an email to help@bowwow.com.au including your policy number, and we can get someone to help you with this. Thanks so much, Lindsey.
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