Brandability Opiniones 

5262
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Everything regarding the process was well organized. The staff along the various processes were friendly and very helpful. Regarding the beanie set I bought, I would recommend having different siz... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed my items sooner than the delivery date stated when I ordered online. Kiara was extremely helpful with regards to guiding me and in making sure my items were sent out ASAP. And confirming that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hanli and the rest of the team at Brandability were amazing! I placed an urgent order and something that normally takes about a week was completed in just a few days from artwork and approval t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience with Brandability has always been phenomenal. I truly appreciate the way the team handles the entire process, from inquiry to dispatch. You are kept informed at every stage of the progre... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos promocionales
  2. Mayorista de ropa
  3. Tienda de serigrafía
  4. Proveedor de productos promocionales
  5. Tienda de estampadoras serigráficas
  6. Empresa de camisetas

Escrito por la empresa

With a reputation that is second to none in the industry, Brandability has been a supplier of quality branded promotional clothing and corporate gifts since 2012. With a selection of over 5 000 brandable items - we provide a single source which allows you to locate, design, order and track your promotional items online. Everything we sell is backed by our 100% satisfaction and lowest price guarantee. We pride ourselves on providing the best possible service to our clients and ensuring their branding experience with us is unforgettable. Our services are offered countrywide as well as in parts of Africa, we currently have offices in Cape Town (HQ) and Johannesburg.

Risk-Free Guarantee

We guarantee your products will arrive looking the way you expected them to.

We put our money where our mouth is and guarantee that your products will arrive looking the way you expected them to. However, if your products look different from the artwork you signed off on then we’ll either re-brand and ship them to you or issue you with a refund. We’ll also replace your items if they arrive damaged or faulty in any way and for the more fragile items we’ll assist you with insuring them just in case. We’re serious about making sure you always get what you paid for.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 95% de las opiniones negativas

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4,7

Todas las opiniones

(5262)

701 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

It was easy

It was easy, seamless and excellent customer service!!

19 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Thank you Rentia!

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, seamless process. Out of stock items, clear communication and solution found.

15 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi Lindsay! Thank you so much for your lovely feedback! I am so glad to hear of your smooth proceedings!

Valorada con 5 estrellas sobre 5

Fast Effective & Efficient

Fast, effective and efficient service from the whole team. Thank you so much.

15 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Thank you Chanelle, appreciate the kind feedback!

Valorada con 1 estrellas sobre 5

The car electric mug I bought doesn't…

The car electric mug I bought doesn't make the water hot or boil, it's just like warm!

11 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi there,
Thank you for your review.
Someone from our Customer Service team tried reaching out several times to try and assit.
We are terribly sorry to hear that the item received was not as expected but please know that there are always discriptions of items to better asist our clients with making informed descisions when ordering items.

Valorada con 4 estrellas sobre 5

Branding very expensive, but good service

Branding very expensive. Service via email is quite slow. I landed up only ordering clothing and bags with no branding via the online shop. Online shop service is great. I needed my order by a certain time and they sped up the process to help. Good quality items.

10 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Thank you so much for your feedback! We do apologize if some correspondence enquiring about branding felt slower, we will take that feedback on board. Have a wonderful day!

Valorada con 5 estrellas sobre 5

Easy

Easy, efficient, fast.

10 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi there,
Thank you for your review.
Your feedback is highly appreciated.

Valorada con 5 estrellas sobre 5

My rep being Yolandie was a breath of…

My rep being Yolandie was a breath of fresh air .
She is stand out . Give the lady a increase or promotion .
She deserves both actually

11 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hello.
Thank you for the amazing review! We will be sure to pass the kind words on to Jolandie.
We look forward to working with you again.

Valorada con 5 estrellas sobre 5

Received my order faster than expected

Received my order faster than expected. Good quality products.

11 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi there,
Thank you for your reveiw!
We are thrilled to hear that we could assist faster than expected and that you're enjoying the products.
Your feedback is highly appreciated and we look forward to your next order.

Valorada con 3 estrellas sobre 5

The image on teh website is not the saem as the product delivered.

We are in the process of trying to resolve issues with order: BDY1697123.
The product image on the Brandability website is not the same as the product that was delivered.
Ms. Nikita Brown has been an amazing help and is really trying to resolve the issue

8 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi there,

Thank you for your review and we are truly sorry for the incorrect image displayed for the required item. As you have mentioned, Nikita has been in touch to assist and the necessary details for the item will be rectified as quikly as possible.
Thank you again for your feeback.

Valorada con 2 estrellas sobre 5

Beautiful but too small

Very small size but thanks for the service it was really quick

1 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi there,
Thank you for your review.
Someone from our customer sefvice team will be in touch to assist.

Valorada con 5 estrellas sobre 5

Ordered online

Ordered online. smooth and fast process.

28 de mayo de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi Joey! Wonderful to hear! Thank you.

Valorada con 5 estrellas sobre 5

Prodessionalism

The service and professionalism is something out of this world. Very few companies have this quality

28 de mayo de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi Sarie, Thank you so much for the kind words!

Valorada con 3 estrellas sobre 5

Delivery time is not great

The 6 bags unbranded I ordered is good quality. Delivery took a week, so no fast delivery. Ordered on 25th May, received 1st June. Had to follow up with sales to check on processing of my order 2 days after placing the order and it had not been processed. But I know the lead time for delivery the next time I order.

1 de junio de 2026
Logotipo de Brandability

Respuesta de Brandability

Hi there,
Thank you for your review.
We are terribly sorry to hear that your delivery took longer than expected.
When ordering online you may be ordering items that come from different warehouses. To cut down on costs all the products are sent to a single location to be consolidated before delivery, this unfortunately adds an extra day to your order.
Furthermore depending on what courier service is used, especially with economy, deliveries can take upto an extra 2 to 4 days.
We hope this provides some clarity and thank you for your feedback.

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