Overall Brayley Milton Keynes has given me excellent service and help over the last 3+ years from a new Dacia Duster bought to the servicing. I recently exchanged and bought a new Dacia Duster from... Ver más
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Overall Brayley Milton Keynes has given me excellent service and help over the last 3+ years from a new Dacia Duster bought to the servicing. I recently exchanged and bought a new Dacia Duster from... Ver más
La empresa ha respondido
James was an Absolute pleasure to deal with. Extremely smooth process, from the enquiry made online to driving away in my new Dacia 8 days later. Big thanks to James and the team
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The staff very friendly and welcoming and patient. The motability agent was very helpful from the start. He explained the process and when I collected the car he explained new features on the car a... Ver más
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Exactly how a service should be. From the smooth booking process to the call from the service team confirming exactly what I needed, everything was handled professionally. Everyone greeted me with a... Ver más
La empresa ha respondido
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
17 Barnsdale Drive, MK4 4DD, Westcroft, Reino Unido
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The lady on reception was courteous and helpful.
She asked if it was ok to wash the car, I replied yes fine.
I had to call at 4.15 as I had heard nothing from you. I was told about 20-30 minutes
As I had a lift organised I came up and waited until the car was ready. After going through was what done etc and I paid, she went and found my car and parked it nearer to reception which I really appreciated.
However it was very clear that my car had not been washed.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
My MOT was done quickly, easy booking as well!

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Car was exactly as described and well priced. Had good communication throughout and when I went to collect it I was made to feel very welcome. Smiled all the way home in my new car

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Booking, service and showroom experience - would award five stars. However, two phone calls to the service team, before service and before pickup, went unanswered.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Just like to say thank you to Chris for being professional and helpful. Sometimes you return to somewhere because you like the person you are dealing with……Thanks again Chris.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Easy booking process. Was offered a place to park in an otherwise really busy parking area. MOT and Service was completed in 2 hours whilst I waited (had a coffee in Westcroft Centre nearby) Car was cleaned up as well which was a pleasant surprise. This was my first service with them and it went well

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
A very professional team. A busy place but I've been serviced in good time.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Bought the new Dacia Bigster. 6 months down the line Engine at risk of failure, followed by numerous other warnings or faults and one complete breakdown. 3 months on and 6 courtesy cars still not fixed after numerous attempts backwards and forwards to the dealership. Have had to complain at every stage to attempt to get it sorted. Extremely stressful, mentally draining and time consuming.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Danny was so helpful throughout the process and nothing was too much trouble

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Everyone was very kind especially Andy who seemed to understand my needs very quickly and was remarkably patient.. thanks Andy

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Everyone was polite professional and friendly. But please keep the disabled bay free for disabled people. I rang the night before and was promised it would be free. It wasn’t. It was being used for sold cars due to be picked up. I can’t get my wheelchair out and push it up hill. Fortunately Nick helped me. But that’s not the point. I should be able to park the same as able bodied people. Especially when booked in, but I shouldn’t have to ring up and check. Otherwise 5 stars! Lovely people. I wouldn’t mention it but I was told it’s always used for sold pick ups.
The date of my visit might be off by a day!

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Slight issue when checking vehicle in for annual service, in that the booking made a few weeks beforehand wasn't showing on the service system, but was accepted for service on the day anyway along with a courtesy vehicle after a very short wait.
Good communication throughout, with total charge as expected, all sorted out within the day as required. See you next year!

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Fantastic reception/telephone staff, very professional, helpful and friendly. Work and testing carried out quickly and efficiently. All prices are upfront and clear. Advisory notes are accurate and very helpful in ascertaining when future work will be needed. They are very fair and not greedy like other garages can be.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
The staff were very friendly, polite, explained everything from start to finish and who ever valets the cars needs a medal.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Great salesman Jason always very helpful
Would recommend anyone I know to visit if looking for a good Renault or dacia car

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Danny was very helpful knowledgeable he treated us with respect. He showed us our new car talked us through it and answered all of our questions.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Great all round service.
Staff very helpful; service completed within timescale and in accordance with our service plan. Reminders received prior to service date and online check in also applied.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
We picked up a new car at Brayley's on 2nd March. The whole process from start to finish was excellent. All the staff were very professional , helpful & kind. The whole procedure was enjoyable.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Service was so easy to book on the app and customer service was excellent

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
Booked a service recently. Booking and the service went well and the service desk reps were especially efficient in dealing with my needs, courteous and experienced. Excellent service throughout.

Respuesta de Brayleys Cars - Brayley Dacia Milton Keynes
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