Brayleys Cars - Brayley Honda Orpington Opiniones 

577
TrustScore: 4.5 sobre 5

4,6

Cray Avenue 222, BR5 3PW Orpington, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service. Will definitely revisit.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Cray Avenue 222, BR5 3PW, Orpington, England, Reino Unido

  • 0208 303 6363

4,6

Excelente

TrustScore: 4.5 sobre 5

577 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(577)

3144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A really good experience

All the staff were so helpful and professional. I normally dread car service days as they are usually so stressful. But at Brayleys there was no stress - just nice people who wanted to help. I now have a new service plan which is very good value and I feel reassured that I have a garage I can rely on if I have any problems. A really good experience.

30 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Teresa, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Prompt and helpful service

Prompt service. Helpful and friendly staff. Very clear on options and explaining paperwork/work done.

29 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Chris, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Sales person Alarna was courteous

Sales person Alarna was courteous, friendly, patient and very knowledgeable.
Explained everything fully. She was not pushy or impatient when I changed my mind over a car she had driven over that morning.

17 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Mrs Cusick, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

excellent

excellent service

26 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Dot, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Great deal and service

Despite thinking we couldn’t afford a Honda, let alone a new Honda, Brayleys were able to sort us out a deal. They were able to work around our commitments with minimal impact to our busy family life and didn’t give us the ‘hard sell’.

18 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Dan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Had my new car serviced

Had my new car serviced. They were on time, friendly and polite, a very positive experience. Car was handed back washed and hoovered to a very high standard. Highly recommend Honda Orpington

11 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi James, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Excellent service at Honda Orpington


Excellent service at Honda Orpington. The team was professional, efficient, and kept me well informed throughout. My Honda Civic was serviced quickly and returned in perfect condition. Highly recommend their customer care and attention to detail.

9 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Alexander, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Thank you for the information

I was provided with a detailed report of a number of issues with my car which i did not expect as i only dropped it off with an alarm Issue. It was very comprehensive and detailed, and even included a video. These checks have saved me a lot of money on possible future repairs. I will definitely be using this dealership / repair centre when i purchase my next Honda

9 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Rupert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Car was booked in for service and MOT

Car was booked in for service and MOT. Easy to book in, kept updated on progress of service and contacted with a time to collect the car. Friendly staff, a good experience.

5 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Sue, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

So it was very easy to book the service…

So it was very easy to book the service online. I turned up at Brayleys to a warm welcome the service receptionist was friendly and fast in taking the keys and sorting the paperwork. The office was clean and the staff friendly. I was called later in the day and returned to pick up my car which he ad been serviced and valeted

4 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Martin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Emma and Tech Team Superb.

Emma and Team at Brayleys Superb.
Give Emma and Tech Team a pay rise

2 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Very efficient service and also very…

Very efficient service and also very helpful in answering queries

3 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Julie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Top Service

Quick, efficient and convenient.

2 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Friendly and helpful staff and brilliant showroom.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Sylvis, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

A good experience buying a great car.

A good experience buying my first new (to me) car in quite a few years. I had picked out the car - a Honda Jazz Crosstar - on Brayley’s website and was able to arrange a test drive that same day.
The salesman (George) was very knowledgeable about the car and I didn’t feel any pressure to buy. The car was lovely and a sale was very professionally processed.

11 de agosto de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Marty, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Really helpful staff kept me updated…

Really helpful staff kept me updated about my car would recommend
Thank you

19 de agosto de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Lisa, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Always very helpful and friendly.

14 de agosto de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Julia, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Great experience very helpful team

Great frequent updates
Helpful and polite
Great team 👏🏻

11 de agosto de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Mr Thompson, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

I have found the assistance at the Brayleys Honda Orpington dealership too quality

I have found the assistance at the Brayleys Honda dealership in Orpington very helpful and explained everything that have done during the car service.

12 de agosto de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 3 estrellas sobre 5

Ongoing problematic HONDA CRV.

My problematic Honda Crv which had been a nightmare for 8 months, and made my life a living hell was finally fixed, or so I thought.
Now I have a jerking in the automatic gearbox at around 22 miles per hour when changing gears up and down.
Over a six week period this gradually got worse to such an extent that it resulted in all passengers jerking in their seats every time I drove the car, and asking me what's going on. I took the car in for service
on the 7th August 2025 and while test driving the jerking had disappeared. However, later in the day while driving the jerking returned again.
WHY HAS MY HONDA CRV IDTEC BECOME SO UNRELIABLE AND PROBLEMATIC.
I THOUGHT THE HONDA BRAND WAS SOMETHING ONE COULD TRUST FOR QUALITY AND RELIABILITY.........BUT THAT IS NOT MY EXPERIENCE.

7 de agosto de 2025
Opinión espontánea

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