Brayleys Cars - Brayley Nissan Wolverhampton Opiniones 

302
TrustScore: 4.5 sobre 5

4,6

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Overall I was very impressed with the service I received. The lady who dealt with me was lovely and very helpful, I was taking out a service plan and she set that up for me while I waited. The servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Salesman took time to understand our needs in terms of vehicle spec and budget offering many options.Everything was clearly stated and explained and we did not feel under any pressure to make rushed d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Reino Unido

  • 01902219603

4,6

Excelente

TrustScore: 4.5 sobre 5

302 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(302)

3135 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

A little disappointed

I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service as I have just noticed that my sidelights are not working my beam light is good. I did not notice as the weather has been so good that I have not needed to use my lights, until I went to move my vehicle late last night and found that the side lights are not working. I thought they would have been checked during my recent service/MOT. So I am a little disappointed. Staff are friendly and welcoming as always and the customer service is often second to none.

7 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ms Reid, Thank you for your review. We appreciate your feedback and will forward this on to the management team at this dealership to investigate further internally. Please could you ring our dealership on 01902 219603 and ask for Alan Watton. Best wishes

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service, excellent staff, efficient and informative.

12 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Helen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Another good experience with Brayleys

Another good experience with Brayleys. Laurence was extremely helpful and kept me informed. Top marks.

10 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mr Griffiths, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Polite and professional friendly staff

Polite and professional friendly staff. Quick and professional service.

10 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Natasha, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Excellent response and practical…

Excellent response and practical response to a urgent issue kept well informed through the process and very happy with the result

10 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

The team at brayleys were fantastic

The team at brayleys were fantastic. Dealt with my problem quickly and efficiently. Laurence from service especially was brilliant.

6 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Graham, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Excellent service

Lawrence kept me updated on my progress everything felt genuine. He went above and beyond to ensure I was a happy customer.

24 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Eaton, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Nissan Wolverhampton is the best

Nissan Wolverhampton is the best, they make their customers very comfortable and welcoming. Thanks to Mark Taylor he made everything quick and easy for me when I visited today. Thank you Mark.

8 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Anita, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 2 estrellas sobre 5

I received a letter from Nissan stating…

I received a letter from Nissan stating that my Motobility car required a recall and to arrange an appointment asap and it would take about 1 hour to complete , appointment was made for 10.00am two days later and I did not arrange transport home as it was only going to take an hour. On arrival I felt I was ignored by staff especially as I use crutches due to having difficulty in standing. Eventually someone came and took the keys and said it will be ready for collection later during the day, I explained that as it said the work would only take about an hour I didn’t arrange any transport home especially as I had an appointment, he replied that it was only a general appointment and that it didn’t mean it would be done then. Anyway I said I would wait. Eventually 3 hours later a technician came and gave me my keys and said it was all done, I proceeded to go out to the car park expecting it to be parked in a disabled bay but oh no it was parked on the furthest bay away from the reception as it could have possibly been parked, being a Motobility customer I would have expected more consideration from them.

3 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service kind and very helpful staff… but

Overall I was very impressed with the service I received. The lady who dealt with me was lovely and very helpful, I was taking out a service plan and she set that up for me while I waited. The service was done in a timely manner. My only negative point hence the 4 stars is that this is that your car isn’t washed after your service. Something that comes as standard with all other car manufacturers I have dealt with in the past. One for the suggestion box.

3 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi David, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Nissan Ariya service

Took ev to brayley for yearly service the staff especially Vanessa went above and beyond they really look after the customers and as leaving was informed that any issues to contact them directly i am thrilled with the outcome many thanks to them keep up the good work 5* plus from me

3 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Judith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

A great buying experience

Asar was a fabulous sales person, listened to everything I wanted and took me out on a good route for a test drive. Love the Qashqai and the 12 month warranty and the way Will the sales manager closed the deal. Thanks so much!

30 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Anna, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great product, recommended

31 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Have used Brayleys for a few years now

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so started using them. Even bought my last Nissan from them. Can't fault them... Except the car park is scarily right. 🤭
Lovely staff every time I've visited be that for sale or service or MOT. Definitely recommend them

31 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi JayP, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Great experience

Really helpful personable staff, not pushy. Good cars. Good prices. Great experience

27 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Jonathan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Rowan was friendly and gave great…

Rowan was friendly and gave great customer service, he made the whole experience easy from start to finish. No fuss, no hassle!

30 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Leanne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Good friendly service.

28 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Pauline, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Great all round service

Staff are always friendly and helpful, great customer service from Vanessa!
She always keeps me updated and sets expectations

27 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ranjana, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Great service by Nissan.

Great service by Nissan.

24 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Dips, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Staff were polite

Staff were polite, professional and kept me informed of the work my vehicle was having done.

24 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Richard, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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