Brayleys Cars - Brayley Nissan Wolverhampton Opiniones 

320
TrustScore: 4.5 sobre 5

4,6

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Reino Unido

  • 01902219603

4,6

Excelente

TrustScore: 4.5 sobre 5

320 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(320)

3133 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff helpful and polite

Staff helpful and polite

13 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Kenneth, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Good service helped by doing service…

Good service helped by doing service quickly for me

13 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mandy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Great service

Great service

8 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Paul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Kept informed during the whole time the vehicle was in

5 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi JP, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Great customer service

Laurence was excellent great customer service advising step by step of what needed doing
A great asset to the company
10/10

7 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

Online booking is not good

Vanessa was very friendly and helpful. She explained everything to me and I was not pressured into having extra work undertaken. However the online booking system let me down. It did not relayed any of the information I had put on to the dealership. Vanessa managed to sort things out and I will never use online booking again.

5 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Susan, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Outstanding service from Lawrence

I just want put this review is for Lawrence only not for Nissan. Ive not had good experience in the past generally from 3 different Nissan branches this being the fourth. But Lawrence turned that around. If i was ever to return to Nissan it would be because of him. His expertise, mannerism, knowledge stood out. He was willing to listen, wasnt pushy, understood the problem and found the solution. He did exactly what i needed and i cannot fault his service. I wish i had met him before, and wish there was more people like him in the car trade. A genuine person honestly... So thank you Lawrence once again, i hope your recognised for the Value you add to this branch.

5 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Staff very helpful and engaging

Staff very helpful and engaging. New waiting area with seats of different heights for those of us who struggled with the low chairs. Coffee machine easy to use and great taste. Kept me informed every step of the way.

1 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Andy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, on arrival a mechanic took me on a test drive to identify the noise issue in my car. I waited for just over an hour free tea and coffee was available. The mechanic then asked me to go on another test drive during which he explained what he had found to resolve the noise problem.
Glad to say knocking noise was resolved.

1 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Excellent Used Car Buying Experience

Excellent service from Rehana when buying the car remotely. Personalised video of the car sent to me after initial enquiry with all of the questions I had answered promptly, fully and honestly. Once the decision to purchase was made, Rehana walked me through all of the steps required to complete it, even offering to pick me up from the station on collection day. Buying from Brayleys Nissan was a pleasure from start to finish.

27 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ben, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Just brought my Nissan qashqai

Just brought my Nissan qashqai.
The whole experience was good With Rehana.
👍👏

30 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Wendy, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

I bought my Kia Eniro from this dealer

I bought my Kia Eniro from this dealer, I had fantastic service from Rehana who was very helpful and let me make sure the car was suitable for my family needs. She answered all my questions and was very polite, professional with a great sense of humour, she wasn't pushy either, which was a breath of fresh air as someone who has worked in the car industry for 14 years so I know how sales executives can behave. The car was cleaned to a good standard and came with a full charge. I would recommend Rehana at Brayleys Nissan to anyone. I also received a brilliant citnow video showing all the cars features before I went to view it. Thank you all.

25 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 3 estrellas sobre 5

The Service carried out was fine, HOWEVER.....

The Service carried out was fine, as was the report on it.........However, I expected th car to be washed as other Delerships do and as this one used to, and I don't expect both front seats to be moved, the rakes of the seats changed, and filthy mats on both the passenger and drivers side.......did two people go out in it to a builders merchants while it was supposed to being servicid within the Dealership .. ...This would also explain why the dash cam was switched off and left off !!!!

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor service

Very poor service the sales person i had been given knew nothing about the car and any question i raised they had to ask someone else perhaps if you were to buy a new car rather than one of their used ones service might be better but i would not recommend them to anyone in the end it took 2 days to buy the car due to the poor service with a total of 300 miles in two return round trips for us
had it not been that my wife was set on it is why i bought if it had a been a car for myself i would have walked away

11 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Nice and helpful staff.

2 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Excellent experience

Jat at Brayleys helped me with my purchase of a used car and was extremely helpful and professional from the beginning to the end of the process, even following up afterwards to make sure that everything was ok. Based on my experience I'd highly recommend the company.

18 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Alex, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Service & Mot

Nissan Wolverhampton carried out the service and the mot on the Juke. Everything from dropping the car off to picking the car up, customer services delivery by Vanessa was excellent, taking time and care at every part of the process. Car feels great 😃

17 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Jacque, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Good service

Good service. Clear explanation of work undertaken. Professional friendly staff.

15 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Liz, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Polite and Courteous Business

Staff were polite and courteous,
Sent detail explanation and diagnosed the faults with my car
Offered payment plan, for easy payments should I require it
Returned my car looking and smelling spank new

13 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Angela, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Friendly helpful staff.

Friendly helpful staff.
Quick service.

15 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Daphne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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