Brayleys Cars - Brayley Nissan Wolverhampton Opiniones 

320
TrustScore: 4.5 sobre 5

4,6

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Reino Unido

  • 01902219603

4,6

Excelente

TrustScore: 4.5 sobre 5

320 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

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4,6

Todas las opiniones

(320)

3144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Welcoming environment

Welcoming environment, friendly people and excellent communication at all times.
Vanessa Ashford (Service Department, W’ton Branch) was very helpful and attentive to detail in making sure nothing was overlooked and I was happy to proceed at every stage, prioritising the necessary service, repairs, MOT into a schedule that enabled my ability to remain mobile with as little disruption as possible.
Great Service, I would recommend this Dealer 👍🏻👍🏻👍🏻

21 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Adrian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Really felt valued

12 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Paul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 1 estrellas sobre 5

False commitments/Bad customer service.

I went for an X-Trail after reserving it online, based on assurances from the first agent. The commitment was that all MOT advisories would be sorted before the sale. However, the fresh MOT revealed eight more advisories. Each time, a new agent deals with me, and they don't seem genuinely interested in customer service. I asked for the 100-point check sheet, but they were unwilling to share it. They mentioned the car was checked and ready, but the sales agent didn't know anything about it. Hopefully, they will send me the reservation fee refund soon, as promised within 5 working days. Let's see.

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

MOT and recall work

From key collection by Stewart to feed back on the work done on the car, was seemless.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Lynda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Straightforward and simple

Straightforward and simple, no issues or problems or delays. Decent coffee machine and places to sit and wait for the service to be completed

22 de diciembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Nat, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Very Efficient Service

Able to offer prompt appointment. Great half price MOT offer. Sent itemised list of checks and traffic light system to show how car had fared for each check. Car ready well before estimated time and phone contact made to inform me of this.

19 de diciembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Karen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Fab was fun and relaxing to talk to he…

Fab was fun and relaxing to talk to he explained everything I asked clearly and very professional can’t say any more. I was very very satisfied many thanks

22 de noviembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ron, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Fantastic Service from Brayleys Nissan

I recently dealt with Asha at Brayley's Nissan in Wolverhampton, after seeing an ad for a car on Autotrader. After an initial viewing by a family member on my behalf, Asha was very communicative and helpful throughout the entire process. Being a distant buyer, it comes as a risk to commit to a purchase, however Asha and the team were extremely accomodating and understanding. This was a completely zero-pressure sale, which is reassuring as a buyer and I was provided with every detail for the car, history and any bits to look out for.

I can 100% recommend Brayleys Nissan, and in this case, Asha specifically. It was a very simple process to complete and I'm happy with my purchase.

20 de diciembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Craig, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 2 estrellas sobre 5

Ever since it changed hands

Ever since it changed hands from Westway, the personal touch has vanished. The layout is awful, no privacy at all when trying to talk to salesmen.Being a Motability customer who ordered a car Ariya, a week later Nissan removed it from the scheme. Now treated very badly i found out, only because i called the showroom to ask if i could change the colour. Brayley's did not even call Nissan to ask if they'd honor my order. The website is awful a game trying to load car details, then barely no information.

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

Very happy 🙃

4 de noviembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Recommended 👍🏼

⭐️⭐️⭐️⭐️⭐️
Outstanding service from Rowan at Brayleys Nissan Wolverhampton!

From the moment we walked in, Rowan was absolutely brilliant — friendly, patient, and incredibly knowledgeable. He made the whole process of getting my new Nissan Qashqai an absolute pleasure from start to finish. Nothing was too much trouble, and he made sure everything was explained clearly and done with a smile.

I’m over the moon with my new car and so grateful for Rowan’s help — he’s a real credit to Brayleys Nissan Wolverhampton. Highly recommend! 🚗💫🧡 Many Thanks Craig

31 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Amanda, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Good Experience during Car Purchase.

Generally, i had a good experience at Brayley Nissan Wolverhampton. The staff welcomed us to the showroom, which was clean and welcoming, and were introduced to Asha Babber, to guide us through which vehicle we were interested in, and took 2 test drives to make sure we had chosen the right car for us. Asha explained in detail the paperwork from ordering to collectionof the vehicle, and sorted any minor things we asked about. She explained in great detail the vehicle controls. I am happy with my purchase and the service i received. thanks to all of the staff we met, and in particular Asha.

20 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Anthony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Ricardo showed me around the car went…

Ricardo showed me around the car went through all documents to part ex my old car was very helpful and polite I was made welcome and looked after
Thankyou will definitely recommend

14 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Joshua, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 4 estrellas sobre 5

Professional people

The enquiry that I had for a car was handled very professionally during this period, the salesman was extremely knowledgeable and helpful in sorting through the paperwork that I requested.

15 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Leigh, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Staff are very helpfull and you never…

Staff are very helpfull and you never have a problem with there service

13 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Colin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Calm expertise advice with most pressure

It was a very calm easy experience getting the best car for our needs

15 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Sharon, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Ease of booking kept informed of…

Ease of booking kept informed of progess staff very friendly

13 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Craig, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Warranty Repair

Electric window malfunction on my Qashqai which was still under warranty..
I found customer service and service department polite and professional.Repair carried out so All good .

13 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Philip, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient, very good communication, the man who collected the car was excellent

10 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mrs Steele, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Overall a good experience

Overall a good experience. Took a while to find the problem but was informed regularly by Laurence. Great work!

22 de septiembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Wolverhampton

Respuesta de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Stacy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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