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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I run a boutique size tour company, and have used Britannia several times over a good number of years. This summer I went 'on the road' with one of my groups, and saw their operation at first hand. Ov... Ver más

Valorada con 5 estrellas sobre 5

We had the pleasure of using Britannia Coaches to take our football team to Stamford Bridge for a youth football tournament. Nigel was superb throughout the whole day, he went above and beyond what w... Ver más

Valorada con 5 estrellas sobre 5

We booked Britannia’s 33 seater to get our guests from the registry office to our reception. Bus was super clean and comfortable. Nigel our driver was brilliant, was available ahead of our schedule... Ver más

Valorada con 5 estrellas sobre 5

Another successful and well delivered trip to Sangatte for our The Rose ! Jolly Boys outing. Our driver was as ever very friendly and accommodating. The gang did appreciate the flexibility during... Ver más

Información sobre la empresa

  1. Empresa de autobuses y autocares
  2. Servicio de taxi con minibus
  3. Operador de excursiones

Información proporcionada por diversas fuentes externas

Britannia Coaches offer's luxury minibus hire services in and around the Kent area. With Britannia Coaches professional and experienced staff you are sure to find their minibus hire services offer the best in value for money and are a great service for any occasion be it for business trips, works parties, weddings or anything.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(88)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Britannia Coaches were fantastic

Britannia Coaches were fantastic. Our University Society hired them for a four-day international university trip to Belgium, and I don’t think I could have received better service. Our driver Rob was brilliant, engaging, kind, and full of great stories; while also being flexible and accommodating when plans went awry. The coach was lovely and well maintained, with plenty of space for bags and legs! The price was more than fair, and it’s always great to support local companies like Britannia Coaches.

- UKC Military History Society.

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service – Friendly, Punctual & Professional!

We had a fantastic experience with Britannia Coaches for our company day out. Nigel M. picked up our group of 20–25 from Ashford International at 10:30 AM and took us to Port Lympne Safari, returning for pickup at 7:30 PM.

From start to finish, Nigel was punctual, cheerful, and made everyone feel welcome—almost as if he already knew us! His friendly demeanor and great smile set a positive tone for the day. The journey was smooth, quick, and safe, making for a stress-free experience.

On our return, Nigel greeted us with the same upbeat attitude, ensuring we got back without a hitch. Britannia Coaches provided an excellent service, and we’d happily recommend them for any group transport needs. Thank you for making our trip seamless and enjoyable!
• Ideaworks

14 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional

After being let down by an online coach company with one week to go, 1 short phone call and the guys sent over a quote that was cheaper and more suited to our needs. Turned up early. Dealt with 20 guys with to much beer and not enough sleep and got us to our comp on time. Faultless throughout.

7 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Martin SAVES THE DAY

Martin, The Britannia Coaches Driver COMES TO THE RESCUE AND SAVES THE DAY !
First class driving and highly organised many thanks to our EXPERT coach driver MARTIN who picked us up from Dover and dropped us to the home town. - really great chap, conversant, friendly and felt safe in his hands. Many thanks Martin and Britannia

8 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent service, vehicle and driver!

We booked Britannia’s 33 seater to get our guests from the registry office to our reception.
Bus was super clean and comfortable. Nigel our driver was brilliant, was available ahead of our scheduled pick up, was really friendly and helpful, and he managed to stall our journey 15 mins as reception venue wasn’t quite ready for us.
Would definitely recommend and thank you Nigel!

28 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The vehicle (no.604)

The vehicle (no.604), sent as a feeder coach for our weekend in Yorkshire turned up 45 minutes late. The vehicle was not fit to carry passengers. Felt like it had square concrete wheels riding over cobblestones. So bumpy and uncomfortable it could have caused injuries, especially as some of the passengers were older people. I would not recommend this company to anyone.
Having had a favourable response I must add that the company's customer service is excellent. Thanks to them for their attention to my complaint.

23 de junio de 2023
Opinión espontánea
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Respuesta de Britannia Coaches

Dear Mrs Pearman
Thank you for bringing your recent experience to our attention. We are truly sorry for the inconvenience and discomfort you and your fellow passengers faced during your weekend trip to Yorkshire. Your feedback is invaluable to us and as I reassured you during our telephone conversation today the vehicle will be thoroughly examined in our workshops to put right any issue that could be affecting the quality of the ride.
The feeder did start on time but due to adverse traffic it arrived 29 minutes late according tracking information. Punctuality is of the upmost importance to us and we apologise for the inconvenience this delay caused you.
Once again, thank you for taking the time to provide your feedback, we hope have the opportunity to serve you better in the future.
Ben Lawson
Managing Director

Valorada con 5 estrellas sobre 5

Reliable and Professional

I have used Britannia for a number of events in and around Dover. They are reliable, professional, courteous and helpful - from the initial enquiry to the coach transport itself. Smart modern vehicles and great drivers.

9 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would Highly Recommend

We used Britannia Coaches for an overnight college trip and had a great experience with them.
They were very patient when we had to change our itinerary, the coach was super comfortable and the driver, Sam, was very extremely competent, helpful and friendly.
I'm sure we will use them again and would highly recommend the company.

31 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

We booked a coach for our team away-day…

We booked a coach for our team away-day - we had a great time. Our driver was incredibly professional and very accommodating. He even took photos of us as we experienced the GoApe challenge and sent them across. The coach was comfortable and we appreciated the AC! Will book again. Thank you very much!

3 de agosto de 2022
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Respuesta de Britannia Coaches

Thank you for taking the time to write your review Alix, we're so pleased your trip was a success. We'd love to see your Go Ape photo's on our facebook page!

Valorada con 5 estrellas sobre 5

Amazing day out

Amazing day out. Thank you to Britannia and Martin Foad (Driver). Martin was very accommodating and brilliant customer service. We will be using Britannia again for our next social club trip. Thanks very much

25 de julio de 2022
Opinión espontánea
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Respuesta de Britannia Coaches

Thank you for your review Graham. Martin is a veteran with over 30 years service at the company, if anyone can make a trip memorable it is him. We look forward to being of service to you again.

Valorada con 5 estrellas sobre 5

Heaven sent..

I can't praise Britannia Coaches highly enough.  With charm and integrity they literally came to the rescue at 10 minutes' notice - quite miraculously- when I found myself stranded without transportation at Dover Castle, with a  group of 47 Americans. My group was due to appear at our meeting point 20 minutes later to head back to our hotel and my company had failed to find transport for us. My company had told me to organise taxis for everyone. But on a Sunday in Dover there were no taxis to be found. In desperation, I called the first Dover coach company I could find online.  They had a nice visual brand.  Matt answered. I immediately liked his warm professional manner. I shared my predicament with him and he was somehow able to send me a 29 seat coach that arrived 10 minutes later.  Just in time for my meeting time with my group and in time to shuttle my entire group home to our hotel in 2 quick journeys.  Driver Nigel opened the coach door and introduced himself to me as Sir Galahad which had us both laughing and my stress was disspelled. It was a really nice smart clean coach.  Nigel was a dream, as Matt had been too.  I've worked with drivers and coaches for over 20 years and this was great service.  A godsend.

13 de junio de 2022
Opinión espontánea
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Respuesta de Britannia Coaches

Thank you for taking the time to post your review Miss Redpath, it is genuinely the best feeling being able to rescue stranded customers at a moments notice, Matt has actually got a printed copy of your glowing review fixed to his desk, we are all secretly jealous.

Valorada con 5 estrellas sobre 5

Above and beyond

we want to thank Martin and Nigel for picking us up from Clackets Lane on Friday 20th May. We had a very long journey from Newquay with lots of hold ups on the roads and gridlock on M25 due to crashes. They were in contact with our lovely coach driver all the time checking on progress and remained cheerful throughout. Eventually arriving we were met promptly and the change over was quick and friendly. We had to detour to Maidstone as Martin was out of time and was met by Nigel who was chatty and friendly. After dropping the rest of the passengers in Ashford Nigel had some spare time as he didn't have to go to Hythe to drop off and instead of dumping us at the bus station in Folkestone he took us to our house which was on route for which we are extremely grateful.
Thank you Nigel and Martin.
Linda and Peter Mascall.

23 de mayo de 2022
Opinión espontánea
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Respuesta de Britannia Coaches

Dear Linda and Peter, it’s great to hear Martin and Nigel were able to see you safely home on the last leg of your long journey. Both drivers will be pleased to hear how happy you were with their service.

Valorada con 5 estrellas sobre 5

Absolutely amazing company to work…

Absolutely amazing company to work with! They have done quite a few jobs for me over the years working on various vehicles notably very large vehicles which no one else would take on. They provide a wax oil service to treat the underside of vehicles to prevent corrosion.

Also Mark the chief mechanic is a Cross between an Oracle and a Guru.

There is nothing that this man cannot mend. I cannot rate this company highly enough.

They take pride in their work and are as honest as the day is long.

4 de marzo de 2022
Opinión espontánea
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Respuesta de Britannia Coaches

Thank you Richard, Mark has indeed got broad talents and keeps our fleet in tip top condition, we haven't yet found anything he can't fix either!

Valorada con 5 estrellas sobre 5

We had a coach from Folkestone to London

We had a coach from Folkestone to London for a group/kids excursion to the National History museum. The vehicle was immaculate, the driver was great and somehow a journey we were all dreading with the kids turned into a pleasure. The driver found some great shortcuts around London to get us to our destination ahead of schedule. We'll definitely use Britannia again and would recommend to anyone else.

2 de septiembre de 2021
Opinión espontánea
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Respuesta de Britannia Coaches

Taking the stress out of travelling to London! We're glad your journey went smoothly, we've got some great deals on minibus hire to London coming up so keep us in mind when you plan your next trip!

Valorada con 5 estrellas sobre 5

Highly recommend!

I recently booked out a mini bus and could not fault the service. Our driver Bill was lovely and arrived within plenty of time and waited for us when we were running a bit late. The bus was immaculate and comfortable and I will definitely use Britannia Coaches again! 5 stars!

10 de agosto de 2021
Opinión espontánea
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Respuesta de Britannia Coaches

Thank you for your review Jenny, Bill is an asset to the firm, I'll pass on your comments.

Valorada con 5 estrellas sobre 5

Brilliant company

Brilliant company, our driver Simon was fantastic and arrived on time for drop off and pick up. Simon was very professional and polite and the manager of the company was lovely.

We will definitely be using this company again and I have shared the details with my friends and family who will be using this firm in the future.

7 de junio de 2021
Opinión espontánea
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Respuesta de Britannia Coaches

Thank you for your review Jennifer, we look forward to taking care of you on your next trip.

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