Brown Paper Packages Opiniones 

217
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Package was delivered on time. One substitution had to be made and my recipient was very happy with it. Receiving a personal response when I had a question was much appreciated. I will definitely ord... Ver más

Valorada con 4 estrellas sobre 5

I was delighted to have found Brown Paper Packages online. All the other gift options for delivery seemed to have edible goodies that are loaded with sugar. I wanted to send a healthy treat to a frie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a Build a Box for my sister’s birthday and was really impressed with the excellent service I received. The company kept me updated on the progress of my order and were very responsive to my... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I love the product choices - sustainable, thoughtful, and unique. However, there were issues with the website as it kept getting stuck or refused to load. The user flow only allows you to add items to... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

217 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(217)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceeded expectation in every aspect

I purchased a 'Build a Box' as a present for my partner. He is so delighted with his tailormade box. And the service itself exceeded my own expectations. From the quality of the goods, box presentation, handwriiten card, and being updated with an order confirmation and then a shipping confirmation so that I knew the progress of the order... I just cannot recommend them enough. I wish I could give them a million stars. Thank you so very much to the team! You made my partner and I very happy!!!

22 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I specifically asked for 3 packages not…

I specifically asked for 3 packages not to be delivered one package a day 3 days in a row. All arrived on day 1 together. I paid 3 delivery fees, one for each day. i had a reason for the 3 days delivery. Annoying.

18 de junio de 2022
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Respuesta de Brown Paper Packages

Hi Paul, We're really sorry we failed you on this occasion. As discussed over email we'll happily refund the shipment charges on your three shipments by means of apologies and we have put further checkpoints in highlight 'future' order requests. Kind regards, Dan

Valorada con 5 estrellas sobre 5

Fantastic customer service

I selected items to build my own box, as a birthday gift. Everything was presented beautifully and the postcard was hand written very neatly. Sadly a pen was missed out of the box, but I notified them by email and a new pen and apology gift was sent through immediately. Brilliant customer service and I highly recommend. Recipient was really pleased with contents.

20 de mayo de 2022
Valorada con 5 estrellas sobre 5

Baby box

Beautiful box for our friend who had just had a baby. The contents were of excellent quality and the box was beautifully packed. Would definitely recommend

2 de mayo de 2022
Valorada con 5 estrellas sobre 5

Thank you so much for all the amazing…

Thank you so much for all the amazing choices you offered to set up a care package for my loved one far from home in the UK. Loved that all the products were local, of great quality and that it was shipped within a day of ordering!
Will definitely recommend to my all my peers!

8 de marzo de 2022
Valorada con 5 estrellas sobre 5

A really fantastic company

A really fantastic company, quality products and so easy to tailor your gift for the person you're sending to. My friend was over the moon with her gift and said the quality was excellent. Will definitely be using them again.

25 de febrero de 2022
Valorada con 5 estrellas sobre 5

An absolutely stunning 'pick you up'…

An absolutely stunning 'pick you up' gift for a friend. Next day delivery, a hand written note, beautifully packaged and stunningly gorgeous items inside. My friend was overwhelmed. Whilst not the cheapest little gift, it was well worth every penny. Thank you for providing the lovely gift I'd hoped you would.

21 de febrero de 2022

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