the products and customer service were fantastic, my only complaint was the lead time on the order. Took a bit over three months to receive the product.
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Consulta las opiniones de los clientes
It is so easy to order through our rep. Delivery is always timely and we rarely have incorrect orders. The one time we had a small issue, it was corrected immediately. Their prices and quality are als... Ver más
La empresa ha respondido
Thank you again Krysty for showing up and truly being a partner in this! She assisted me with a customer that had some after purchase issues. Krysty came in clutch with an answer that worked for our s... Ver más
La empresa ha respondido
Materials were packaged well and came on-time. Freight Company even went the extra mile and called me to verify delivery address since it didn't seem right. Saved us a big headache and delivery was re... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Busch Systems has been passionately delivering recycling and waste solutions for over 30 years and is the #1 rated brand in the industry according to Trustpilot! With a comprehensive offering of customizable recycling & waste containers, and with the addition of the Waste Diversion Consultation team, Busch Systems is committed to providing solutions designed to meet the comprehensive needs of customers’ collection programs.
Información de contacto
81 Rawson Ave, L4N 6E5, Barrie, Canadá
- 7057220806
- christinal@buschsystems.com
- www.buschsystems.com
4,8
Excelente
601 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Great Customer Service
Quick response time, easy ordering process and quick delivery.
19 de septiembre de 2023
Respuesta de Busch Systems
Hello! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so pleased that you have been satisfied with our response time, processing, and delivery.
We look forward to assisting with any recycling or waste needs you may have in the future!
Have a great day,
The Busch Systems Team
Respuesta de Busch Systems
Hi Ken! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy you are pleased with our staff's knowledge and response time.
We look forward to helping with any recycling and waste needs you may have in the future!
Have a great day,
The Busch Systems Team
Sleek and Sustainable
Bryan was informative and attentive to my needs.
The Spectrum Line is excellent in the area we needed it, sleek and sustainable.
I'd use them again!
6 de junio de 2023
Respuesta de Busch Systems
Hi Patricia!
Thank you so much for taking the time to leave us a review! We are so happy to hear you are pleased with your Spectrum containers and Bryan's customer service (we think he's pretty great too!).
We look forward to assisting you with any waste and recycling container needs in the future. :)
Have a great day,
The Busch Systems Team
Simple and easy order process
Simple and easy order process. Great customer service.
17 de julio de 2023
Respuesta de Busch Systems
Hi Dwayne!
Thank you so much for taking the time to leave us a review! We are so happy to hear you are pleased with our order process and customer service, and we look forward to assisting you with any waste and recycling container needs in the future. :)
Have a great day,
The Busch Systems Team
Customer service is always the best
Customer service is always the best; order processing and shipping efficient and timely.
14 de julio de 2023
Respuesta de Busch Systems
Hello BethAnn!
We are so pleased to hear you're consistently happy with the quality of our customer service, order processing, and shipping. Thank you so much for taking the time to leave a review!
We look forward to being of service to you in the future with any waste and recycling collection needs you may have. :)
Have a great day,
The Busch Systems Team
Great customer service and…
Great customer service and communication working with Michelle Dunn to get items quoted, ordered and shipped.
19 de junio de 2023
Respuesta de Busch Systems
Hello Sheila! Thank you so much for taking the time to leave a review!
We are so pleased to hear you're happy with the quality of our customer service, and Michelle's communication. We think she's pretty great too! ;)
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
Michelle was very helpful
Michelle was very helpful! Everything was handled wonderfully!
6 de junio de 2023
Respuesta de Busch Systems
Hello Angie! Thank you so much for taking the time to leave a review!
We are so pleased to hear you're happy with the quality of our customer service, and Michelle was so helpful. We think she's pretty great too! ;)
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
Boris was extremely helpful from the start of the Inquiry.
Boris was extremely helpful from the first call I made inquiry about your units. It was a very positive experience overall and I will definitely use your services again as were extremely happy with the garbage unit purchased.
thank you again for all your help with this order.
Shelley Garland
Director of Operations, The Arbutus Club
5 de mayo de 2023
Respuesta de Busch Systems
Hello Shelley! Thank you so much for taking the time to leave a review!
We are so pleased to hear you're happy with the quality of our products and with our customer service. Boris is the best! :)
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
Great product
2 de junio de 2023
Respuesta de Busch Systems
Hello & thank you for taking the time to leave a review!
We are so pleased to hear you're happy with the quality of our products. :)
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
Everything was really good, but
Everything was really good. The only issue I had was when the trash cans came in they were scuffed. There was no damage to the outer Packaging, however the bottom of the trash can was scuffed from the cardboard pan it sat in. So four sides where it touched it was scuffed about 3 inches from bottom. Probably some sort of plastic wrap should go around the trash can first before placing in the cardboard Packaging, not sure.
2 de junio de 2023
Respuesta de Busch Systems
Hello Justin!
Thank you so much for taking the time to leave a review! We very much appreciate your feedback on the packaging - we have passed this along to our Operations department to investigate and look into alternatives for the future.
Have a great day,
The Busch Systems Team
Absolutely Great services above and…
Absolutely Great services above and beyond
My local rep Rebecca Rourke is awesome to deal with and has always put tons of effort into my quotes and finding out information related to the products they carry.
Would recommend dealing with Busch Systems.
6 de junio de 2023
Respuesta de Busch Systems
Hello & thank you for taking the time to leave a review!
We are so pleased to hear you're happy with the customer service, quotes, and information you've received from Rebecca. We're big fans of her too! :)
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
Michelle Dunn is very easy to work…
Michelle Dunn is very easy to work with, helpful and gets me the products I need.
2 de junio de 2023
Respuesta de Busch Systems
Hello & thank you for taking the time to leave a review!
We are so pleased to hear you're happy with the customer service and advice you've received from Michelle. We think she's pretty wonderful too!
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
The recycle bins I ordered are exactly…
The recycle bins I ordered are exactly what I was looking for!
2 de junio de 2023
Respuesta de Busch Systems
Hello & thank so much for taking the time to leave a review!
We are so happy to hear you're pleased with our recycling bins and the customer service you received. We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
I was sent the right cover for my…
I was sent the right cover for my diaper pail, immediately! Great job with quick response and delivery!
2 de junio de 2023
Respuesta de Busch Systems
Hello Richard! Thank so much for taking the time to leave a review!
We are so happy to hear you're pleased with the customer service you received, and that we were able to get you the cover you needed quickly.
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
Respuesta de Busch Systems
Hello & thank so much for taking the time to leave a review!
Our sales team is indeed filled with awesome people, and we are so happy to hear you're pleased with the customer service you receive.
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
I placed a last minute order that…
I placed a last minute order that needed to be delivered in a very short amount of time in order to arrive in time for our Commencement ceremony. My rep Michelle Dunn responded to my email immediately and expedited the order to arrive not only on time but early!
2 de junio de 2023
Respuesta de Busch Systems
Hello Leana! Thank so much for taking the time to leave a review for us.
We're especially thrilled to hear you're pleased with the customer service Michelle provided, and that we were able to get your products to you before you needed them! :)
We look forward to being of service to you in the future with any waste and recycling collection needs you may have.
Have a great day,
The Busch Systems Team
Customer service reached out to let me know that my email was enter incorrectly with a copy of the receipt. Thank you!
When I first ordered the product I didn't receive an email confirmation so had no idea if it was ordered and on the way. The product did arrive eventually but I didn't receive an invoice. I emailed customer service but never heard back. For accounting purposes an invoice is required to claim an expense. I called but couldn't get to a person.
1 de mayo de 2023
Respuesta de Busch Systems
Hello Carolyn,
We appreciate you taking the time to provide your feedback. Thank you so much for updating your review here - it means so much to us, and we are so glad we were able to promptly address your concerns.
Again, we thank you for taking the time to share your thoughts and we hope you have a great day.
The Busch Systems Team
Respuesta de Busch Systems
Hello Heather, we appreciate our customers and hearing that you had a pleasant purchase experience makes us very happy.
Thank you for choosing Busch Systems and taking the time to share your feedback.
Have a great day,
The Busch Systems Team
Order was on time
17 de abril de 2023
Respuesta de Busch Systems
Hi Deryck,
Thank you for taking the time to provide feedback, we really appreciate hearing from our customers.
We hope your new Busch Systems products are exceeding expectations and we look forward to assisting you with any waste and recycling collection needs in the future.
Have a great day,
The Busch Systems Team
Our delivery was here before we needed…
Our delivery was here before we needed it!
18 de abril de 2023
Respuesta de Busch Systems
Hello Candilyn, Thank you for taking the time to provide feedback to us. We always love hearing from our customers, especially when our team delivered ahead of schedule!
We hope you're enjoying your new Busch Systems products and we look forward to being of assistance in the future with your waste and recycling container needs.
Have a great day,
The Busch Systems Team
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