Unreliable. No communication. No way to escalation. I will never use this again. I placed a GBP 200 order for a working lunch. The delivery driver decided to “deliver” food at the loading bay next... Ver más
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Consulta las opiniones de los clientes
Terrible. First order was cancelled as the restaurant is "no longer using their platform" but they hadn't taken it down yet. Second order was due for delivery between 8:30 - 9am - no tracking, no upda... Ver más
Have just had to delete my just eat account as I’m disgusted with the service and attitude. My last two orders placed were both incorrect, both I had requested a refund if my items were not available... Ver más
We swapped over to City Pantry from our old supplier and it made my life so much easier! There are so many restaurants to choose from and both their customer care team and account management team are... Ver más
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Información sobre la empresa
Escrito por la empresa
Just Eat for Business is the UK’s leading office food delivery marketplace and part of Just Eat Takeaway.com, the largest food delivery company globally. We are corporate specialists - making it easy for companies to order great food for any occasion, at home or in the office, feeding 30,000 people at over 600 companies every week. From meetings and events, to subsidized breakfasts and lunches, we have the solutions to meet new hybrid requirements in our post-COVID world. We are STS accredited and all our partners have an FSA hygiene rating of 4 or higher. Having recently received Silver rating in our Ecovadis sustainability assessment, we are hugely passionate about providing for a sustainable future. We believe that food at work creates a better business.
Información de contacto
Reino Unido
- www.business.just-eat.co.uk
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Ha contestado el 14% de las opiniones negativas
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awesome service
awesome service - the team did not have the automated service I needed so took it upon themselves to make things happen. It must have been a lot of manual work for them

Respuesta de Just Eat for Business
Great office catering find
We have been using City Pantry for in the office catering for over 2 years now and enjoying the variety of vendors, as well as employees individual choice option. Highly recommend for the ease of using the website and friendly customer service.

Respuesta de Just Eat for Business
Love City Pantry
Love City Pantry, great choice of vendors, great service and great food!

Respuesta de Just Eat for Business
Food always high standard
Really enjoying working with our account manager who is super helpful. We have had a couple of issues in the past with late orders/ no shows but Tash has been amazing at resolving them. Food is always high quality and delicious.

Respuesta de Just Eat for Business
Really good customer support as always
Really good customer support as always. Helping us transition from in office treats to remote working treats smoothly.

Respuesta de Just Eat for Business
I used City Pantry for a Chinese New…
I used City Pantry for a Chinese New Year catered lunch (Ping Pong Dim Sum) for 60 plus people. The ordering process was easy and efficient. When they were delivering, I received instant updates via text message.

Respuesta de Just Eat for Business
Great support and easy ordering!
Great support and easy ordering process!
Have used CP in London before and have always been happy with the food delivered.

Respuesta de Just Eat for Business
First time ordering
This is my first time ordering with City Pantry. It seems like a great initiative but the proof will be in the pudding, so to speak.
The site was easy to navigate and having the discount code for free delivery pre-populated was a great help.

Respuesta de Just Eat for Business
Love City Pantry!
City Pantry has always provided an excellent service with great traders and delicious food. I am always confident that through City Pantry, orders arrive on time, and are accurate.

Respuesta de Just Eat for Business
Great service all around
Great service all around! Choice is always pretty good. I do use other service providers like Deliveroo corporate and Feedr which in my opinion are less up to speed on the ease of ordering and tech side of things however one thing they offer which I'm not sure is available with CityPantry is a wider reach of vendors (esp outside of your immediate coverage area) and also finding vendors that would not typically help out unless your AM at Deliveroo and Feedr had the relationship already to convince them to accept your order.

Respuesta de Just Eat for Business
Always great food and delivered on…
Always great food and delivered on time! Yummy and a great price as well!

Respuesta de Just Eat for Business
Placing the order was straight forward
Placing the order was straight forward, quick and easy with plenty of time slots

Respuesta de Just Eat for Business
Great pizzas
Great pizzas, great delivery, very easy to use their service

Respuesta de Just Eat for Business
City Pantry are great
City Pantry are great! The vendors are reliable and serve very tasty meals and it is run by a great team of Account Managers. Would definitely recommend

Respuesta de Just Eat for Business
My account manager is super helpful and…
My account manager is super helpful and always reccomends the tastiest pop-ups for our office!

Respuesta de Just Eat for Business
On the whole fantastic service and…
On the whole fantastic service and great support. A few improvements would be having food available to order closer to the date/time it's required.
I also think it would be helpful to have more contact from account managers. Since our account manager left we've not been put in touch with anyone else.

Respuesta de Just Eat for Business
Great service
Great service, we have been very impressed this year, thank you!

Respuesta de Just Eat for Business
Faultless as always
Always a great selection of food, easy to use ordering system especially for people with allergies, and quick and reliable delivery! Completely faultless!

Respuesta de Just Eat for Business
Highly recommended
City Pantry is a great company to work with.
They have a large selection of vendors to choose from and our Account Manager, Reece Campbell, knows our needs and always happy to go the extra mile to make things happen.
The deliveries are on time and if we ever had an issue, it was resolved and we were compensated.

Respuesta de Just Eat for Business
Love using City Pantry...such a step up…
Love using City Pantry...such a step up from Deliveroo!

Respuesta de Just Eat for Business
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