Just Eat for Business Opiniones 

91
TrustScore: 2 sobre 5

1,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unreliable. No communication. No way to escalation. I will never use this again. I placed a GBP 200 order for a working lunch. The delivery driver decided to “deliver” food at the loading bay next... Ver más

Valorada con 1 estrellas sobre 5

Terrible. First order was cancelled as the restaurant is "no longer using their platform" but they hadn't taken it down yet. Second order was due for delivery between 8:30 - 9am - no tracking, no upda... Ver más

Valorada con 1 estrellas sobre 5

Have just had to delete my just eat account as I’m disgusted with the service and attitude. My last two orders placed were both incorrect, both I had requested a refund if my items were not available... Ver más

Valorada con 5 estrellas sobre 5

We swapped over to City Pantry from our old supplier and it made my life so much easier! There are so many restaurants to choose from and both their customer care team and account management team are... Ver más

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Información sobre la empresa

Escrito por la empresa

Just Eat for Business is the UK’s leading office food delivery marketplace and part of Just Eat Takeaway.com, the largest food delivery company globally. We are corporate specialists - making it easy for companies to order great food for any occasion, at home or in the office, feeding 30,000 people at over 600 companies every week. From meetings and events, to subsidized breakfasts and lunches, we have the solutions to meet new hybrid requirements in our post-COVID world. We are STS accredited and all our partners have an FSA hygiene rating of 4 or higher. Having recently received Silver rating in our Ecovadis sustainability assessment, we are hugely passionate about providing for a sustainable future. We believe that food at work creates a better business.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 14% de las opiniones negativas

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1,8

Todas las opiniones

(91)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

awesome service

awesome service - the team did not have the automated service I needed so took it upon themselves to make things happen. It must have been a lot of manual work for them

6 de julio de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Thomas,

Thank you for your review! We're pleased that you love our service.

Best wishes,

The City Pantry team

Valorada con 5 estrellas sobre 5

Great office catering find

We have been using City Pantry for in the office catering for over 2 years now and enjoying the variety of vendors, as well as employees individual choice option. Highly recommend for the ease of using the website and friendly customer service.

6 de julio de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hello,

Thank you for your review! We're so glad to hear that you find using City Pantry easy and enjoyable.

Best wishes,

The City Pantry team

Valorada con 5 estrellas sobre 5

Love City Pantry

Love City Pantry, great choice of vendors, great service and great food!

6 de julio de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Thank you for your review. We're so pleased that you love our services!

Best wishes,

The City Pantry team

Valorada con 4 estrellas sobre 5

Food always high standard

Really enjoying working with our account manager who is super helpful. We have had a couple of issues in the past with late orders/ no shows but Tash has been amazing at resolving them. Food is always high quality and delicious.

6 de julio de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Laura,

Thank you for your review! We're so happy that Tash has helped make your City Pantry experience smooth and enjoyable!

Best wishes,

The City Pantry team

Valorada con 5 estrellas sobre 5

Really good customer support as always

Really good customer support as always. Helping us transition from in office treats to remote working treats smoothly.

6 de julio de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Harriet,

Thank you for your review! We're so glad that your transition to our teams@home services went well!

Best wishes,

The City Pantry team

Valorada con 5 estrellas sobre 5

I used City Pantry for a Chinese New…

I used City Pantry for a Chinese New Year catered lunch (Ping Pong Dim Sum) for 60 plus people. The ordering process was easy and efficient. When they were delivering, I received instant updates via text message.

16 de abril de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Paige,

Thank you for leaving a review! We're so glad that you found the process smooth and easy.

Best wishes,

The City Pantry team

Valorada con 5 estrellas sobre 5

Great support and easy ordering!

Great support and easy ordering process!

Have used CP in London before and have always been happy with the food delivered.

2 de marzo de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Thanks for the review Stine! Glad you're enjoying using the product and our service!

Best wishes,

The City Pantry team

Valorada con 4 estrellas sobre 5

First time ordering

This is my first time ordering with City Pantry. It seems like a great initiative but the proof will be in the pudding, so to speak.
The site was easy to navigate and having the discount code for free delivery pre-populated was a great help.

24 de febrero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Thanks for the review Lisa! Glad you're enjoying using the product and our service!

Best wishes,

The City Pantry team

Valorada con 5 estrellas sobre 5

Love City Pantry!

City Pantry has always provided an excellent service with great traders and delicious food. I am always confident that through City Pantry, orders arrive on time, and are accurate.

10 de febrero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Maritina,

Thanks for sharing your experience with City Pantry! We are so glad you enjoyed ordering your office food with us.

City Pantry

Valorada con 5 estrellas sobre 5

Great service all around

Great service all around! Choice is always pretty good. I do use other service providers like Deliveroo corporate and Feedr which in my opinion are less up to speed on the ease of ordering and tech side of things however one thing they offer which I'm not sure is available with CityPantry is a wider reach of vendors (esp outside of your immediate coverage area) and also finding vendors that would not typically help out unless your AM at Deliveroo and Feedr had the relationship already to convince them to accept your order.

23 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Charlotte,

Thank you for your detailed review. We’re happy to hear you’re enjoying our products and services. We’re constantly working on adding vendors to cover a greater area so more offices can enjoy our food!

Best,

the City Pantry Team

Valorada con 5 estrellas sobre 5

Always great food and delivered on…

Always great food and delivered on time! Yummy and a great price as well!

23 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Ian,

We’re so happy to hear you’re enjoying our products and service!

Best,

City Pantry Team

Valorada con 5 estrellas sobre 5

Placing the order was straight forward

Placing the order was straight forward, quick and easy with plenty of time slots

23 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Thanks for the review Marion! Glad you're enjoying using the product and our service!

Best wishes,

The City Pantry team

Valorada con 5 estrellas sobre 5

Great pizzas

Great pizzas, great delivery, very easy to use their service

21 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Thanks for the review Greg! Glad you're enjoying using the product and our service!
Best wishes,
The City Pantry team

Valorada con 5 estrellas sobre 5

City Pantry are great

City Pantry are great! The vendors are reliable and serve very tasty meals and it is run by a great team of Account Managers. Would definitely recommend

10 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Thanks for your feedback Bec! We've passed on your comments to our Account Management team. Glad you're enjoying using our service.
Best wishes,
The City Pantry team

Valorada con 5 estrellas sobre 5

My account manager is super helpful and…

My account manager is super helpful and always reccomends the tastiest pop-ups for our office!

9 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Rebecca, thanks for your review! Glad to hear you're enjoying the service. We love our selection of pop-ups too and continue to add to the range of services available!
Best wishes,
The City Pantry team

Valorada con 4 estrellas sobre 5

On the whole fantastic service and…

On the whole fantastic service and great support. A few improvements would be having food available to order closer to the date/time it's required.

I also think it would be helpful to have more contact from account managers. Since our account manager left we've not been put in touch with anyone else.

9 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Micky,
Thanks for your reviw. Glad to hear you're enjoying the service - we really appreciate your feedback and suggestions and have passed them onto our Account Management team!
Best wishes,
The City Pantry team

Valorada con 5 estrellas sobre 5

Great service

Great service, we have been very impressed this year, thank you!

9 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Thanks for your feedback Clair! We look forward to impressing you more this year!
Best wishes,
The City Pantry team

Valorada con 5 estrellas sobre 5

Faultless as always

Always a great selection of food, easy to use ordering system especially for people with allergies, and quick and reliable delivery! Completely faultless!

9 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Viki,
Thanks for your review, we're really happy to hear you're enjoying using our product and service.
All the best,
The City Pantry team

Valorada con 5 estrellas sobre 5

Highly recommended

City Pantry is a great company to work with.
They have a large selection of vendors to choose from and our Account Manager, Reece Campbell, knows our needs and always happy to go the extra mile to make things happen.
The deliveries are on time and if we ever had an issue, it was resolved and we were compensated.

9 de enero de 2020
Opinión espontánea
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Respuesta de Just Eat for Business

Hi Chen, thanks for your feedback. Great to hear you're enjoying the service! We've passed your review onto Reece too! :)

Valorada con 5 estrellas sobre 5

Love using City Pantry...such a step up…

Love using City Pantry...such a step up from Deliveroo!

9 de enero de 2020
Opinión espontánea
Logotipo de Just Eat for Business

Respuesta de Just Eat for Business

Hi Jason,
Thanks for your review! Glad you're enjoying the service!
Best wishes,
The City Pantry team

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