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Calissa Opiniones 

479
•
TrustScore: 3 sobre 5

3,1

Tienda de artículos de belleza
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... Ver más

Valorada con 5 estrellas sobre 5

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... Ver más

Valorada con 3 estrellas sobre 5

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos de belleza
  2. también en la categoría
  3. Proveedor de productos de belleza
  4. Tienda de productos capilares
  5. Tienda de salud y belleza

Información proporcionada por diversas fuentes externas

Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.

Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

479 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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3,1

Todas las opiniones

(479)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 3 estrellas sobre 5

need some assistance

Can someone from the calissa customer service team reach out and help me ! i placed an order over a month ago and absolutely no tracking updates have been made. i don’t know if i will be getting my order or if i got scammed. please help. edit : customer service has been helping so far, thank you

16 de febrero de 2021
Opinión espontánea
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Respuesta de Calissa

UPDATE:

Hi Biso,

I just found your email, your order was placed and dispatched on the 5th of Feb which was just under a couple of weeks ago from today (17/02/2021).

I can confirm that your order was dispatched on the 5th of Feb with our Standard Delivery, which is not tracked.

We offer customers a choice of three shipping methods: Standard, Tracked and Express.

The standard international delivery usually arrives in about 5 -15 working days. The express delivery is carried by FedEx with an estimated time arrival of 2 working days.

We are a UK based company so our delivery estimate for your order is from 12th of Feb to 26th of Feb.

If, for some reason, your order doesn’t arrive within these dates then please get in touch and we will be happy to find a solution.

I hope this helps and you get your order soon, if you have any other problems get in touch, we'd be happy to help.

Kind Regards,
David,
Customer Service.

========================================================
Hi Biso,

https://www.calissa.com/contact

This is our contact us page link above, I can't find your details via Trustpilot so I asked Trustpilot to ask you for more details so I can help find a solution, I hope that's okay.

Looking forward to hearing from you,

Kind regards,
David,
Customer Service.

Valorada con 5 estrellas sobre 5

US shopper

I live in Kansas, and I had never heard of this website before. Placed an order for some toothpaste and two weeks later it showed up in perfect condition. I don’t normally write reviews but I had doubts before my purchase and they were proved unfounded. Most definitely safe to shop here.

13 de febrero de 2021
Valorada con 5 estrellas sobre 5

I had been looking everywhere for a small long bristle brush

I had been looking everywhere for a longer bristled small brush to replace my old loved one that split into two parts. After making another purchase where the bristles were too short. I then found one on this website and received my brush very quickly. Website clear plenty of choice.

12 de febrero de 2021
Valorada con 5 estrellas sobre 5

Wonderful Company

Great, user friendly website. Post was joyously fast considering the pandemic. Received my product within a week to the United States.

12 de febrero de 2021
Valorada con 1 estrellas sobre 5

I still never received my brush

I still never received my brush. And what a stupid idea to pay for a tracking number!

11 de febrero de 2021
Logotipo de Calissa

Respuesta de Calissa

Hi Maroua Rachi,

I am sorry you haven't received your order.

I've sent you an email to try an resolve this situation for you, please get in contact soon.

Looking forward to hearing from you.

Kind Regards,
David.
Customer Service.

Valorada con 5 estrellas sobre 5

The prices are great

The prices are great, especially with the discount. Shipping did take about 3 weeks, but hopefully in the future it will be less. I definately will be ordering again with them.

11 de febrero de 2021
Valorada con 4 estrellas sobre 5

Good product but a little pricey

Good product, but a little pricey. This was a hard-to-find item in my searches, but it was the item that I wanted. It was also shipped in a decent fashion.

8 de febrero de 2021
Logotipo de Calissa

Respuesta de Calissa

Hi Will Murray,

Thank you for contacting us via TrustPilot,

According to our records you've only purchased a shampoo from us, we don't have any records of you purchasing anything electronic, also we haven't had any emails from yourself or sent any to you regarding a return.

However, we'd be happy to help you out, I've popped you an email to help resolve the issue.

If you could get back to us, we would be happy to resolve this problem as quickly as possible.

Looking forward to hearing from you,
David.
Customer Service

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