Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Started well with a quick dispatch but the item received had a European 2-pin plug instead of the UK 3-pin plug I ordered. Care Lamps have not responded to my emails, calls, voicemail, online form sub... Ver más

Valorada con 1 estrellas sobre 5

Customer engagement from Ian abmisal . Plug type not stated clearly 3pin or 2pin instead requests land mass...Should be clearer Ian solution €5 credit The parcel thrown by courier over 2m Gate a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

AVOID - SCAMMERS Received the lamp but wanted to refund as no longer required. Submitted the returns form online and no response - over a month ago now. Will be doing a charge back via the bank. N... Ver más

Valorada con 5 estrellas sobre 5

Brilliant !! Initially purchased to relieve my cats arthritis and the improvements incredible!! Avoided all the nasty meds from the vets, and she’s able to climb the stairs again :D While primarily i... Ver más

Información sobre la empresa

  1. Fabricante de equipamiento médico
  2. Fabricante de tecnología médica
  3. Proveedor de equipamiento médico

Información proporcionada por diversas fuentes externas

Red Light Therapy | UVB Phototherapy | Since 2014 The UK's leading provider of light therapy solutions We bring affordable solutions to the masses


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,0

Todas las opiniones

(169)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

My lamp arrived in quick sticks

My lamp arrived in quick sticks, the day after I ordered, which was excellent.
I bought it to treat my psoriasis and used it as directed for several days, however it has not made the slightest difference to my skin ailment as yet. It has been recommended that I persevere with it for 30 days and if no results, I may return it for a refund. I can't say better than that.

16 de marzo de 2021
Logotipo de Care Lamps

Respuesta de Care Lamps

Hi Jennifer,

While I'm pleased to hear you received great delivery times, I'm sorry to hear the UVB lamp did not work for you.

As I'm sure you can appreciate it will not work for everyone. That is why we give you a 30 day trial period to use it as much as you want. you WILL know if it will work within the 30 days and if it doesn't you can just return it to us!

I'd suggest sticking with the treatment up to the 30 day period and if it doesn't work then contact us within the 30 day period and you can return it to us.

Regards,
Care Lamps

Valorada con 5 estrellas sobre 5

Worked for me.

Struggled with a skin condition (eczema) on my hands for a couple of years, found sunbeds always helped but never cleared it fully. Then had the idea of just treating my hands only, and I haven't looked back, it has worked for me but have only been using the lamp for a month.

14 de marzo de 2021
Valorada con 4 estrellas sobre 5

great service, but still early days.

Although it is very early days, initial signs are positive, but will have to see how the long term condition bettering, pans out. The delivery was prompt and initial pricing issue very quickly resolved. Great service.

9 de marzo de 2021
Valorada con 5 estrellas sobre 5

Great after sales experience.

After posting a review saying that I had to press the lamp for a while, I was contacted by Ian from Carelamps and a replacement lamp was immediately sent out to me. I was impressed and pleased with this caring after sales service and am pleased to say that the new lamp works perfectly. Thankyou Carelamps.

9 de marzo de 2021
Valorada con 5 estrellas sobre 5

Good company to deal with

Good company to deal with, prompt reply to questions/ guidance request. Products well made, pleased with my infared / near infared lamp so far, seems to be slowly improving my health

5 de marzo de 2021
Valorada con 5 estrellas sobre 5

10/10

Just started my 3rd week using my UVB lamp and the results are amazing. I have attended a clinic for UVB treatment in the past, which was very successful. The results so far are on par with the clinic, and in the comfort of my own home, with no appointments to make. 10/10.

24 de febrero de 2021
Valorada con 5 estrellas sobre 5

Psoriasis UVB light

The light arrived quickly and in working condition.
After 3 weeks of use it is now having significant effect, reducing the size of my psoriasis patches, as well as the discomfort.
Well worth the cost and effort of using the light. Kate

9 de febrero de 2021
Logotipo de Care Lamps

Respuesta de Care Lamps

Thank you for your review, we are pleased to hear you are having some good results!

Regards,
Ian
Care Lamps

Valorada con 5 estrellas sobre 5

4 weeks in and working against Eczema

I am 4 weeks into treatment and I do think this lamp is gradually working. I am using less steroid cream and I find I am not having to moisturise as much as the skin is naturally healthier. I have had eczema all my life, in lockdown it has worsened and I have at times felt desperate with angry itchy skin. I guess this is because of even less exposure to sunlight than usual. The lamp itself is a bit flimsy but this is about the effect of the bulb itself rather than build quality. All my life my GP and Dermatologist have not recommended UVB treatment and I wonder why. The NHS and Buppa do prescribe UVB treatment so I am stumped, other than no firm conclusions being made about it encouraging cancer growth. Be careful of over exposure - follow instructions, but if you are suffering in silence and your Dermatologist / GP is not helping - I would recommend trying this.

8 de febrero de 2021
Valorada con 5 estrellas sobre 5

The Begining

We received this as a gift. And feel the benefits already. So this is the beginning of a life long ritual. This is a great company to deal with very helpful and quick response to any requests or questions.

29 de enero de 2021
Valorada con 5 estrellas sobre 5

Excellent lamp for psoriasis

The lamp has been delivered within 1.5 week, it was ordered on Christmas Day so it was fairly quick. I started using it immediately, according to instructions given by CareLamp company. 2 weeks using it and my skin is clear (under breast) except 2 little lesions (on stomach) which has improved dramatically but had them for about 10 years. In addition I have been using castor oil as well. At the same time I started healing diet (by Dr Pagano) for psoriasis and purposely I have not used the lamp behind my ears to compare the difference. My lesions behind my ears are much better and are improving beautifully but are still there. The lamp has cleared most of my skin except the two little lesions on my stomach which are nearly gone.
The design of the lamp is very cheap. I opened the lamp and plugged it in ready for my first session and it didn’t work. Came back to instruction and it said sometimes you have to push the bulb. I pushed the bulb and the light came on but as soon as I took my fingers off it I stopped working. I tried multiple times and it still didn’t work. I was ready to send it off. My partner unscrewed it and said it is a cheap design. He adjust the bulb and connecter which took him about 30 mins and it’s working now. Still to this time when I am adjusting the head of a lamp it flickers and sometimes I have to push the bulb but it is not permanent like at the start.
Despite the design and problem I had with it I still gave it 5 starts as I am over the moon with my clean skin. Not sure if the manufacturer compromised with the design of the frame to reduce the cost of a lamp as I presume the bulb is expensive.. nevertheless I would definitely recommend and buy it again. Thank you care lamp company.

25 de enero de 2021
Logotipo de Care Lamps

Respuesta de Care Lamps

Hi Marta,

Thank you for the review, we are really pleased to hear that you are getting good results!

If you are having any sort of problem eith the light, get in contact with us! It is covered under a warranty so wer can fix or replace it for you to ensure you are having the best experience possible.
Regards,
Ian
Care Lamps

Valorada con 5 estrellas sobre 5

I'm really pleased with this lamp

I'm really pleased with this lamp – it is a handy size and easy to use and I think it has already helped my thyroid issue and also given skin on my face a boost. I can recommend it highly. Nice experience in winter too.

13 de enero de 2021
Valorada con 5 estrellas sobre 5

I bought the Derma Red P300

I bought the Derma Red P300: Red & Near-Infrared Light Therapy Device from Care Lamps.

Unfortunately the device didn't work for me. Whilst it might have improved my sleep somewhat, it appeared to lead to my hips giving way in increasing frequency (I suspect that was due to my muscles relaxing and that exacerbating an existing issue with my hips - I had similar, but less pronounced issues after a massage. Since discontinuing the use my hips are back to how they were).

I was very impressed though by the customer service of this company. They responded very quickly to all my emails, agreed to an extended trial period and refunded the product without delay or queries. The only thing I paid for was the return postage (£13.14 - I could have sent it cheaper had I not wanted a degree of additional financial cover).

4 de enero de 2021
Opinión espontánea
Logotipo de Care Lamps

Respuesta de Care Lamps

We appreciate you taking the time to write this review!

As you know we are aware our products are not for everyone and can be a significant cost. The last thing we want is for you to be stuck with something that isn't right for you and/or doesn't do what you hoped. This is the reason we offer the 30 day, try it as much as you like guarantee. We are really please you made use of this.

Best regards,
Ian
Care Lamps

Valorada con 5 estrellas sobre 5

Amazingly Fast Shipping

Ordered from Switzerland and literally had it in 2 days time. Be prepared to pay your tolls.

1 de enero de 2021
Logotipo de Care Lamps

Respuesta de Care Lamps

Glad to here it arrived so quickly!

Thank you for taking the time to write a review. We appreciate it.

Regardsm,
Ian
Care Lamps

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más