Red Deer Carpet One Floor & Home Opiniones 

43
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

On June 5, we sat down with sales representative Diana Price who helped us select flooring for our kitchen and bathroom. After that, estimator Aaron McCuaig came to our home to take measurements. F... Ver más

Valorada con 5 estrellas sobre 5

Recently had hardwood flooring replaced by your company after a dishwasher leak. (The dining & living area plus a bedroom and the stairwell needed to be replaced). We could not be any happier with th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have trusted Jill Hogaboam with all our home decor needs for many,many years. Her work is outstanding! Family and friends that see her work naturally ask for her services as well. We know that Ji... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We just built a house and dealt with several staff members from Carpet One. We found their services and quality of work outstanding. In particular, Cindy, who was a tremendous help in picking our co... Ver más

Información sobre la empresa

  1. Contratista de materiales para suelos
  2. también en la categoría
  3. Carpintero
  4. Persona de mantenimiento
  5. Tienda de muebles
  6. Tienda de tratamiento de ventanas

Información proporcionada por diversas fuentes externas

Our vision is to make your place your space. A house doesn't feel like a home until you have made it your own, and we are here to help you do that. Unlike many flooring stores in town, we don't have pallets or rolls of inventory that we need to sell. Everything is special-ordered for your specific project. We do that because we are committed to creating something unique for you. Why? Because you are unique. And you can show that through your choice of decor. So come visit Central Alberta's Design Centre - carpet, vinyl flooring, area rugs, quartz and granite countertops, tile, paint, rugs, wallpaper, blinds, draperies, and much more - we will organize your choices and help you express your personal style. So whether you're renovating a kid's bedroom, creating a custom tile shower, building your dream home, starting a new business, or just refreshing the kitchen backsplash, Carpet One Floor & Home in Red Deer is your best choice from Inspiration to Installation....


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

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(43)

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Valorada con 5 estrellas sobre 5

TERRIFIC!

On June 5, we sat down with sales representative Diana Price who helped us select flooring for our kitchen and bathroom. After that, estimator Aaron McCuaig came to our home to take measurements. From Aug 3-6, awesome installer Jeremy Hockin came and did the job. Diana followed up with a phone call to see if we're happy......we are! For us, the process was smooth and the result fantastic! We would HIGHLY recommend the store and staff, especially the people mentioned above. Cheers to a wonderful experience.
Linda & Rae

11 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently had hardwood flooring replaced…

Recently had hardwood flooring replaced by your company after a dishwasher leak. (The dining & living area plus a bedroom and the stairwell needed to be replaced). We could not be any happier with the guidance from especially Andrew, Jyri and Andy. Their knowledge, craftmanship, clean-up and of course their personalities during the whole process was truly comforting for us. Awesome Work!
Thank you. We would highly recommend Carpet One to all who require such services.

8 de junio de 2021
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Thanks Gregg for your great review and for trusting us with your repair! We were glad to help!

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! Carl was excellent. He did an amazing job on the carpet going upstairs and likewise doing the lino going to our third level. Diana was excellent as well with all her tips.

5 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you, Erasmo and Omar and Red Deer Carpet Colour Centre

Erasmo and Omar did an amazing job of carpeting our stairs! They arrived on schedule, were professional and left only the fresh carpet behind. Thanks for a great job, we happily recommend Red Deer Carpet One.

6 de septiembre de 2019
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Thanks Brad for the wonderful review!! We will certainly pass on your kind words to our friends Omar and Erasmo!

Valorada con 5 estrellas sobre 5

Jill Hogaboam

We have trusted Jill Hogaboam with all our home decor needs for many,many years. Her work is outstanding! Family and friends that see her work naturally ask for her services as well.
We know that Jill will always choose materials that meet our needs best.
Any future projects we do will always be entrusted to Jill"s expertise, no question! Not only is Jill very talented, but also an absolute pleasure to work with.

20 de diciembre de 2018
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Marion! Thank you so much for your review! We are so lucky to have you as a customer - and we agree - Jill is amazing!! We will pass on your compliments to her!

Valorada con 5 estrellas sobre 5

The staff at Red Deer Carpet were…

The staff at Red Deer Carpet were awesome to deal with. Cindy was so patient with us This was our first home build and picking out flooring can be very overwhelming with all the choices.Great customer service! Would have like to give 5 stars but wish they had a bit more area rug selection.

19 de septiembre de 2018
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Thanks for the wonderful review Alex! We appreciate your business and we are so happy that you love how everything turned out!!

Valorada con 5 estrellas sobre 5

Great Service

We just built a house and dealt with several staff members from Carpet One. We found their services and quality of work outstanding. In particular, Cindy, who was a tremendous help in picking our colors and scheme. She has a great eye and could share in our vision. The other staff member who was also outstanding was Joe, the tile installer. He is so precise, meticulous and professional. We're so glad our builder worked with Carpet One. All the staff were great.

6 de septiembre de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

How much patience do I need

How much patience do I need? As of today 12 July 2018 I have been waiting for someone to come to my home and fix a problem with the transitional threshold on my new LVP flooring.. I have been told by someone from Carpet One that someone would come in a day or two to take care of the problem....I have been told this more than once but so far no-one has even phoned to set an appointment for this ten minute job..and now I see the end of the third week is looming.....and well well well and well well well well.......Hilda Burton.. (403) 347-3612.. but only call me if you have a workable solution to the problem

12 de julio de 2018
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Hilda! Our apologies for the wait - you should have been contacted quicker. We had a system failure here and our service technician wasn't alerted to your call when he should have been. Now that the installer has visited to address the problem is everything up to your standard?

Valorada con 5 estrellas sobre 5

We have worked with Carpet One for as…

We have worked with Carpet One for as long as I can remember. Angela Orr Felts is amazing she works with all of our customers to make sure that they get the vision that they are trying to achieve on their new home. She helps to take the stress out of decision making, she works with us and the new homeowner which makes our job so much easier. We also get her to do all of our interior decorating on our Colbray Home show homes. Carpet One and Angela are highly recommended!

2 de mayo de 2018
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Liisa - thanks for the great review! As you've said, we have had a strong relationship with Colbray Homes for years and we are so appreciative of that! We are really looking forward to the new showhome!!

Valorada con 5 estrellas sobre 5

The staff at Red Deer Carpet were…

The staff at Red Deer Carpet were awesome to deal with. Cindy was so patient with us This was our first home build and picking out flooring can be very overwhelming with all the choices. Cindy did a great job of pulling floor samples and tile for us. Our house turned out amazing. We got a designer's knowledge and input without having to hire one. I would recommend Red Deer Carpet to anyone who is looking. We will for sure use them again.

13 de abril de 2018
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Karen and Brian,

Thank you for your wonderful review!! We really enjoyed working with you throughout the project! You are 5 star customers!! Thanks for the endorsement and for your business!

Cindy and the Carpet One Staff

Valorada con 5 estrellas sobre 5

Great place to buy a floor.

Great place to buy a floor.
No problems, great, knowledgeable staff, top quality products. Don't buy crap from the big box stores that you will replace in 5 yrs. Buy quality from here, buy once.

22 de diciembre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Jarod, thanks for the vote of confidence. So good to hear how your laminate flooring is exceeding your expectations!

Valorada con 4 estrellas sobre 5

Great customer service!

Great customer service! Would have like to give 5 stars but wish they had a bit more area rug selection.

2 de diciembre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Dene
Appreciate the feedback! We are bringing in a new display system for our area rugs, so we are letting inventory run down so that we can install the new displays. Rest assured we will be back up to 600+ rugs by winter's end!

Valorada con 4 estrellas sobre 5

excellent experience

I found Maret extremely knowledgeable and helpful during the tile selection process. The installer Thomas was excellent as well. The only reason I am giving four and not five stars is because the tile I picked out took several weeks to arrive, there were some hiccups with the materials being on backorder.

27 de noviembre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Janice,
Thanks for providing your feedback! We are so happy you were pleased with the whole process! We apologize for the tile backorder. We have a lot of tile to choose from and sometimes our suppliers don't have the inventory close at hand.

Valorada con 4 estrellas sobre 5

Red Deer's best

Honest and realistic in all facets of the process. Didn't try to sell us anything we don't want or need, and were very sincere in some of the potential set backs. Excellent customer service and quality workmanship.

27 de noviembre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Thank you so much for taking the time to leave your great review! We appreciate it!!

Valorada con 5 estrellas sobre 5

Good Work

Our experience has been most satisfactory as usual. Work was done as scheduled. We have had very favourable comments from other persons.

29 de octubre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Marion and Allan, thanks for the great review! Glad that you are satisfied with everything! Thanks for being great customers!

Valorada con 3 estrellas sobre 5

Everything was great up until the …

Everything was great up until the install. Installer was over an hour late. Did not bring carpet with him. Had to leave to go get it. Took 5 hours for small landing and stairs. Was originally told this was a small job and would be quick. Installer would not install transitions for doorways as sales person said they would.

27 de octubre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Darlene, we are so sorry you didn't have a great experience with the installer. We've checked into the situation and it appears like we didn't communicate as well as we could have with you ahead of time. Open stringers take a little more time to carpet than standard stairs, which is why the installer was there for 5 hours that day. Also, we understand that the carpenter who was on site installing the laminate told the carpet installer that he would install the transitions. Regardless, we can always get better at communicating so that you know what to expect ahead of time. Please accept our apologies!

Valorada con 5 estrellas sobre 5

Great Service

The installer and his assistant were very efficient and courteous. They were very helpful and did not object to me helping by picking up garbage etc. I was more than happy to do so. I would recommend them to my family and friends. The Carpet One staff in the store was also very courteous and helpful. I would purchase from them again.

26 de septiembre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Darlene and Wayne, we are so thankful for your business and for your kind review! Don't hesitate to call or email if you have any questions about your new flooring or if there is anything else we can help with!

Valorada con 5 estrellas sobre 5

Very good experience

There was an issue with scheduling but it was rectified promptly. Very happy with the carpet and the installation. Ryan our installer was really good.

22 de septiembre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Karen and Tim - thanks for the review! So glad to know that you are happy with the way your carpet turned out! We will certainly pass on your compliments to Ryan!

Valorada con 2 estrellas sobre 5

The tile ended up being half the depth …

The tile ended up being half the depth of the existing that it butts up against and it looks nothing like the colour I picked out. The installer didn't leave holes for the nozzle plate to be screwed on so I had to use a lot of silicone and I'm hoping that will hold it

15 de septiembre de 2017
Opinión espontánea
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Respuesta de Red Deer Carpet One Floor & Home

Hi Sandi - thanks for the feedback. We are sorry to hear of the problems on this project and we hope that we can make it right for you. Andrew will call you (or already has) to see what we can do. How did the flooring installation go? Did that meet your expectations?

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