Carphone Warehouse Part of Currys. Opiniones 

41.154
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Assistant Graham silverlink north shields made our visit and experience of the store wonderful. I have autism and require time to think and choose Graham made that possible. I felt non rushed able to... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, wonderfully helpful advisor and honest. Patient with all my questions and didn’t try to upsell above my budget. Whole upgrade process was smooth and new phones arrived within 24 hou... Ver más

Valorada con 5 estrellas sobre 5

First off we didn't want to change the phone. It was working perfectly well. It simply wasn't updating any more. Manveer was very helpful talking us through the different phones available, finally s... Ver más

Valorada con 1 estrellas sobre 5

Have always previously found carphone warehouse helpful and informative. However, on the occasion your employee was not helpful at all. We stood waiting for him and he presented with a 'clukdn't be... Ver más

Información sobre la empresa

  1. Tienda de celulares
  2. Tienda de accesorios para teléfonos celulares
  3. Operador de telefonía móvil

Sobre Carphone Warehouse Part of Currys.

Escrito por la empresa

Thank you

We really appreciate you taking the time to share your review. Your ratings and comments are invaluable in helping us improve. You are also welcome to call us on 03701116565 or email us at trustpilot@currys.co.uk




About

Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.

Delivery & Collection

We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.

Trade-in

Trade-in your used tech to get money off your next piece of kit. Magic.

Insurance

Protect your mobile and give your tech a longer life with Currys Mobile Insurance.

Issue resolution

Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Escrito por la empresa

It pays to compare
Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
Delivery and Collection
We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
Insurance
Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
Trade-in promise
Trade-in your used tech to get money off your next piece of kit. Magic.
Issue Resolution
Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

41 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(41.154)

8898 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable service

Very helpful and knowledgeable customer service from Mo your Currys colleague. Mo discussed and clearly understood the options for my specific requirements for new /updated mobile contract and handset and later transferred data etc to new phone.Great service all round.

14 de julio de 2026
Valorada con 1 estrellas sobre 5

Con what’s all your money

There is the same phone better every for cheaper and they won’t sort it out on my end

18 de julio de 2026
Logotipo de Carphone Warehouse Part of Currys.

Respuesta de Carphone Warehouse Part of Currys.

Hi Tristan

We’re sorry to hear about the issues with your order and understand the disappointment this has caused.
If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13442, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

Valorada con 5 estrellas sobre 5

Fantastic service

Ive been with Curry's tech support since 2010 they were the the Geek Sqaud back then . I prefer the old moniker but the service is just as good as it was Beack then. The Agents really know their stuff and its alwsys a pleasure dealing with them. Phone gets answered after a couple of rings they are always very polite & friendly . And very knowledgeable
I highly recommend and would give them a 10 star rating if I could.

11 de julio de 2026
Valorada con 1 estrellas sobre 5

ID mobile online is like Catch 22...impossible trap

I tried for 3 hours to chose a new tariff online via my account. It kept saying I needed to add my email which was already there (I'd used it to access the account!). I tried customer services and webchat both just sent me back online. The complaint line was answered by a man who didn't identify as working for ID mumbled and sounded like he was drugged in a carpark. Eventually I went to Curry's in York were Liam (who was excellent) helped me but it still took us 40 minutes as even their system had errors in it. Overall an awful experience.

18 de julio de 2026
Logotipo de Carphone Warehouse Part of Currys.

Respuesta de Carphone Warehouse Part of Currys.

We’re sorry to hear about the issues with your order and understand the disappointment this has caused.

If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13441, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

Valorada con 5 estrellas sobre 5

The assistant was absolutely…

The assistant was absolutely marvellous, helping and explaining our new phones. Nothing was too much bother and he was such a nice young man. We did mention how good he was to his manager because he made us feel comfortable and sure we were getting exactly what we needed.

4 de abril de 2026
Valorada con 2 estrellas sobre 5

Great help in sorting my contract but…

Great help in sorting my contract but bad communication when phone was in store went there in person 3 days in a row and finally got it meant to be next day delivery 😩👍

10 de julio de 2026
Logotipo de Carphone Warehouse Part of Currys.

Respuesta de Carphone Warehouse Part of Currys.

Hi Peter

We’re sorry to hear about the issues with your phone and understand the disappointment this has caused.

If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13440, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

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