Assistant Graham silverlink north shields made our visit and experience of the store wonderful. I have autism and require time to think and choose Graham made that possible. I felt non rushed able to... Ver más
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Consulta las opiniones de los clientes
Excellent service, wonderfully helpful advisor and honest. Patient with all my questions and didn’t try to upsell above my budget. Whole upgrade process was smooth and new phones arrived within 24 hou... Ver más
First off we didn't want to change the phone. It was working perfectly well. It simply wasn't updating any more. Manveer was very helpful talking us through the different phones available, finally s... Ver más
Have always previously found carphone warehouse helpful and informative. However, on the occasion your employee was not helpful at all. We stood waiting for him and he presented with a 'clukdn't be... Ver más
Información sobre la empresa
Sobre Carphone Warehouse Part of Currys.
Escrito por la empresa
Thank you
We really appreciate you taking the time to share your review. Your ratings and comments are invaluable in helping us improve. You are also welcome to call us on 03701116565 or email us at trustpilot@currys.co.uk
About
Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
Delivery & Collection
We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
Trade-in
Trade-in your used tech to get money off your next piece of kit. Magic.
Insurance
Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
Issue resolution
Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.
Escrito por la empresa
- It pays to compare
- Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
- Delivery and Collection
- We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
- Insurance
- Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
- Trade-in promise
- Trade-in your used tech to get money off your next piece of kit. Magic.
- Issue Resolution
- Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.
Información de contacto
London, Reino Unido
- 0370 111 6565
- www.carphonewarehouse.com
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Very helpful and knowledgeable service
Very helpful and knowledgeable customer service from Mo your Currys colleague. Mo discussed and clearly understood the options for my specific requirements for new /updated mobile contract and handset and later transferred data etc to new phone.Great service all round.
Great advice and very swift process.
The salesman made it easy to Change…
The salesman made it easy to Change over my partners sim card and her broadband and saved her a load of money.
Excellent service!
Great understanding of my needs by staff. Efficient service and a good deal offered.
The customer service provider was…
The customer service provider was patience with me and did explain things to my understanding
Es posible que utilice la IA para responderVer más
Con what’s all your money
There is the same phone better every for cheaper and they won’t sort it out on my end

Respuesta de Carphone Warehouse Part of Currys.
Fantastic service
Ive been with Curry's tech support since 2010 they were the the Geek Sqaud back then . I prefer the old moniker but the service is just as good as it was Beack then. The Agents really know their stuff and its alwsys a pleasure dealing with them. Phone gets answered after a couple of rings they are always very polite & friendly . And very knowledgeable
I highly recommend and would give them a 10 star rating if I could.
ID mobile online is like Catch 22...impossible trap
I tried for 3 hours to chose a new tariff online via my account. It kept saying I needed to add my email which was already there (I'd used it to access the account!). I tried customer services and webchat both just sent me back online. The complaint line was answered by a man who didn't identify as working for ID mumbled and sounded like he was drugged in a carpark. Eventually I went to Curry's in York were Liam (who was excellent) helped me but it still took us 40 minutes as even their system had errors in it. Overall an awful experience.

Respuesta de Carphone Warehouse Part of Currys.
excellent assistance
The assistant was absolutely…
The assistant was absolutely marvellous, helping and explaining our new phones. Nothing was too much bother and he was such a nice young man. We did mention how good he was to his manager because he made us feel comfortable and sure we were getting exactly what we needed.
Staff really helpful and knowledgeable…
Staff really helpful and knowledgeable to help me replace my mobile. They found comparable options for me, transferred all consent to my new phone. Gave me all the time this needed and I was very reassured by their service.
My old phone data transferred to my new…
My old phone data transferred to my new in about an hour.
Great help in sorting my contract but…
Great help in sorting my contract but bad communication when phone was in store went there in person 3 days in a row and finally got it meant to be next day delivery 😩👍

Respuesta de Carphone Warehouse Part of Currys.
Excellent service. The young man who served me was very…
The young man who served me was very helpful and professional. I believe his name was Naveen. Also Aaron helped in the set up of my phone as I am not very good when setting up a new phone. I have had several phones from Curry's and will always use them
I have used them for my phone contracts…
I have used them for my phone contracts for almost 10 yrs now. They always point me in the right direction, with phone and cost. I wouldnt think of going anywhere else. The staff are really nice and very knowledgeable.
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