Carphone Warehouse Part of Currys. Opiniones 39.031

TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Couldn’t beat the price in comparison to other retailers.. Speedy delivery.. Customer service was very helpful, patient & wasn’t robotic 👌🏼✨ I had ordered the wrong coloured phone initially and... Ver más

Valorada con 5 estrellas sobre 5

Excellent range of phones to choose from. A very personable, helpful and knowledgeable staff member. All queries were answered and I was given good, unbiased advice. Help was given with setting up... Ver más

Valorada con 4 estrellas sobre 5

Easy to sort out a SIM only upgrade using the app, no hassle. Everything swapped over from my previous plan and first bill on new plan sent within 24 hours and clear to follow explanation of charges... Ver más

Valorada con 5 estrellas sobre 5

I recently bought phone, laptop and freezer and my experience was extremely good. The purchasing process was smooth and straightforward. The staff were helpful,diligent and excellent in their job. T... Ver más

Información sobre la empresa

  1. Tienda de celulares
  2. Tienda de accesorios para teléfonos celulares
  3. Operador de telefonía móvil

Sobre Carphone Warehouse Part of Currys.

Escrito por la empresa

Thank you

We really appreciate you taking the time to share your review. Your ratings and comments are invaluable in helping us improve. You are also welcome to call us on 03701116565 or email us at trustpilot@currys.co.uk




About

Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.

Delivery & Collection

We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.

Trade-in

Trade-in your used tech to get money off your next piece of kit. Magic.

Insurance

Protect your mobile and give your tech a longer life with Currys Mobile Insurance.

Issue resolution

Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Escrito por la empresa

It pays to compare
Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
Delivery and Collection
We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
Insurance
Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
Trade-in promise
Trade-in your used tech to get money off your next piece of kit. Magic.
Issue Resolution
Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

39 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Renewal

Sorted inside 10mins,came out with a better deal and cheaper than i was already paying. Thanks carphone

3 de mayo de 2026
Valorada con 1 estrellas sobre 5

Unable to get any viable assistance

Unable to get any viable assistance. Spent nearly two hours on the incredibly slow and utterly useless chat service and no further forward. Surprised at the recommendation that I should leave ID Mobile and move to a new provider if I wanted to keep the same number!

6 de mayo de 2026
Logotipo de Carphone Warehouse Part of Currys.

Respuesta de Carphone Warehouse Part of Currys.

Hi Neil

We’re sorry to hear about the issues with iD Mobile and understand the disappointment this has caused.
If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13115, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

Valorada con 1 estrellas sobre 5

Are they going under?

Are they going under? Their website is broken, zero customer service, live chat has disappeared. Very unprofessional company. Placed an order with them, received confirmation and then nothing. Time wasters. Avoid.

4 de mayo de 2026
Opinión espontánea
Logotipo de Carphone Warehouse Part of Currys.

Respuesta de Carphone Warehouse Part of Currys.

Hi Emma

We’re sorry to hear about the issues with your order and understand the disappointment this has caused.
If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13114, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

Valorada con 5 estrellas sobre 5

The staff made my phone purchase really…

The staff made my phone purchase really easy.
I'm no expert on mobile devices so when I smashed my old handset, I needed guidance to find the right replacement. Curry's staff are patient and knowledgeable. I was really happy with the outcome.

24 de febrero de 2026
Valorada con 5 estrellas sobre 5

My Experience at Currys

I recently bought phone, laptop and freezer and my experience was extremely good. The purchasing process was smooth and straightforward.
The staff were helpful,diligent and excellent in their job. The company has a very good and trained staff.

28 de abril de 2026
Valorada con 2 estrellas sobre 5

Could do better. I bought the phone but it was sent to…

I bought the phone but it was sent to Norwich in error. I did not receive the phone until nine days later. The salesman was the only person I had confidence in. This deal actually cost me money

16 de abril de 2026
Logotipo de Carphone Warehouse Part of Currys.

Respuesta de Carphone Warehouse Part of Currys.

Hi Gary

We’re sorry to hear about the issues with your delivery and understand the disappointment this has caused.
If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13113, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más