Service was excellent, both in ordering and in follow-up telephone and email conversations. Product too is first class. They were let down by DPD , their delivery company, who for some unexplained rea... Ver más
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Consulta las opiniones de los clientes
Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Ver más
La empresa ha respondido
The products are lovely when not damaged. However, two of the three products came damaged due to poor packaging, this was dealt with but we then had to redo the ceramic part of the tap ourselves, whic... Ver más
La empresa ha respondido
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor para baños
- también en la categoría
- Reformas de baño
- Tienda para la reforma del hogar
Sobre The Cast Iron Bath Company
Escrito por la empresa
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Información de contacto
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Reino Unido
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Excelente
576 opiniones
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Did what promised and pleased with…
Did what promised and pleased with purchase. Thanks.
Ivor
25 de agosto de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Super helpful
Needed a part urgently, they were super helpful and efficient, highly recommend
5 de agosto de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent coms from start to finish
Excellent coms from start to finish. Always a pleasure to deal with this company.
6 de agosto de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Communication and delivery were fine
Communication and delivery were fine. The item ordered was a enamel bath plug with the cast iron bath company branding which looked nice and well made. However it was too small for the bath waste by a tiny margin so water was draining while the plug was in place. A plug that doesnt stop water passing is not really what you would call fit for purpose. For reference the old bath plug and a spare i had both fit so it's not an unusual sized waste. The rubber o ring on the plug needs to be thicker. Contracted the seller about this issue but got no reply so I now have an attractive looking plug that isnt functional
28 de julio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for your feedback. We are very sorry to hear the plug wasn’t suitable. We have checked and we cannot find an email regarding this issue. Please contact us directly and we will be happy to assist.
Fantastic products
Fantastic products, great customer service and speedy delivery...what more could you want?!
31 de julio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Cast Iron Slipper Bath
I have just received delivery of my stunningly beautiful cast iron slipper bath. Perfectly finished in gleaming white enamel and a royal blue exterior.
Carefully crated which ensured a damage free transit.
Reasonably priced in consideration of the quality of the product.
29 de julio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great service as always from The Cast…
Great service as always from The Cast Iron Bath Company. Bought our cast iron bath from them back in 2015 for our Reno and then another in 2018 for another house. Had an issue with some taps and the replacement cartridges arrived next day.
29 de julio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
I am delighted with the bath
I am delighted with the bath - I placed the order and chose a bespoke colour from Farrow and Ball. The bath was delivered within the expected time frame . The bath and accessories arrived well wrapped and in good condition . Having been fitted it now looks fabulous in position and even better has now been used. It is a beautiful quality caste iron bath and looks fabulous . Well done and thank you. A happy customer !
28 de julio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Gorgeous Basin, Great Customer Service
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options.
I ended up buying the Josef sink (seconds) in charcoal and it really is beautiful, solid and good quality feeling. Excited to fit it! Thanks 🙏🏽
22 de julio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Zoe in the customer service team
Zoe in the customer service team. Received prompt replies to our questions and couldn’t be more helpful
That level of customer service puts your faith in the company you are purchasing from so felt reassured.
25 de junio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from Zoe and the team. We really appreciate you taking the time to leave your positive feedback!
High quality products with customer service to match.
I wish I could split the 5 stars into two:
Firstly the product is beautiful, well designed and well crafted, and also so solid even our very discerning plumber was impressed! 5*
More importantly the customer service is just brilliant, the team are really informative, quick to respond and support you through the purchase journey. You get real responses from real people which is such a treat! 5*
24 de junio de 2026
Respuesta de The Cast Iron Bath Company
Hello Danielle, Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great delivery on time and well packaged
24 de junio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review. We really appreciate you taking the time to leave your positive feedback!
Straightforward delivery and product as…
Straightforward delivery and product as described
26 de junio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the product and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
It took 8 weeks to deliver something…
It took 8 weeks to deliver something that was promised in 4. No communication/explanation, and it was me that chased it.
23 de junio de 2026
Respuesta de The Cast Iron Bath Company
We would like to sincerely apologise for the delay with your order.
Unfortunately, the item was received later than expected from one of our external suppliers. While this contributed to the delay, we fully acknowledge that we should have kept you informed throughout the process. We appreciate how frustrating the lack of communication must have been.
This falls well below the standard of service we strive to provide, and we are genuinely sorry for both the delay and our oversight in keeping you updated.
Please accept our sincere apologies for the inconvenience caused, and thank you for your patience and understanding.
Fantastic service from The Cast Iron…
Fantastic service from The Cast Iron Bath Company. A small issue was handled promptly and without any fuss. Couldn’t ask for better support!
22 de junio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Everyone I dealt with particularly…
Everyone I dealt with particularly Becca were very helpful.
18 de junio de 2026
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from Becca and the team. We really appreciate you taking the time to leave your positive feedback!
Zoe has been endlessly patient and so helpful
It's been such a pleasure working with Zoe to help my client get exactly what you want. She had been endlessly patient with me and my numerous emails and helped me get exactly what my client wanted. Thanks so much, I'll be back again soon!
9 de junio de 2026
Opinión espontánea
Respuesta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from Zoe and the team. We really appreciate you taking the time to leave your positive feedback!
Tamar toilet seat
Tamar toilet seat. Nice seat, let down by the cheap plastic screws and bolts holding it to the toilet. Both bolts have become threaded after 1 year, so it moves around.
9 de marzo de 2026
Opinión espontánea
Respuesta de The Cast Iron Bath Company
Thank you for your feedback. We are pleased to hear you like the Tamar toilet seat, but we are sorry to hear the fixings have caused an issue.
Please feel free to contact our customer service team with your order details and, if possible, a photo of the fixings, and we will be happy to look into advising on the best solution for you.
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