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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Signed up with welcome offer . Free spins were credited upon wagering just as advertised with no need to chase or enquire . I had a few wins and hit several bonuses - a rarity in most other casinos at... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Would have been 4/5 stars. Good welcome bonus, made a profit on first deposit, withdrawal was quickly in my bank. However, I did not get my super spin the following day which I was entitled to get for... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I requested £250 withdrawal via bank transfer a week ago and still haven’t received it, I understand the bank holiday would have delayed things, which I discussed with a live agent this morning, howev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am really enjoying this casino, its bright and cheerful interface makes the experience so much more fun, there are plenty of games available to have a flutter on. The withdrawals are swift and they... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casino o apuestas online

Sobre Casushi Casino

Escrito por la empresa

Focus on the Games You Love
Easier Game Browsing
Spotlight on Slots & Slingo
Live Casino Access
Built for Speed, Designed for Play

  • Is safe, secure and trusted
  • Is regulated by the Gambling Commission
  • Has been operating for over 10 years
  • Offers fast, secure withdrawals
  • Offers UK-based human customer service

    18+. Always play responsibly.

  • Información de contacto

    3,7

    Medio

    TrustScore: 3.5 sobre 5

    736 opiniones

    5 estrellas
    4 estrellas
    3 estrellas
    2 estrellas
    1 estrella

    Invita a los clientes a opinar

    Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

    Ha contestado el 100% de las opiniones negativas

    Suele responder en menos de 24 horas

    Así usa esta empresa Trustpilot

    Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

    Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

    Valorada con 5 estrellas sobre 5

    Great and helpful from Jackie thank you…

    Great and helpful from Jackie thank you for your help and resolving my enquiry

    21 de enero de 2026
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Paige,

    Thanks so much for taking the time to leave a review!

    Have a great afternoon,

    The Casushi Team

    Valorada con 1 estrellas sobre 5

    So ive been playing on this site for a…

    So ive been playing on this site for a few weeks and I would not recommend it. The slots are unbelievably dead all the time for me, like I deposited today and got a 50% match up bonus which was nice but I did 80 spins before i got annoyed and went off and 79 were dead spins and that just how it goes for. I get maybe 1 or 2 spins that aren't dead in like 300 spins if im lucky I get 5 spins that ain't dead but its just ridiculous unfair. Now I know there is no guarantee that you'll win anything but for my deposits and match bonuses to last 3/4 minutes is absolutely wild, i dont mind losing as ive lost over 50k in the past 10 years but I find it incredibly boring how the medium volatile slot my favourite slot is completely dead on every deposit and for that I say stay far away it is boring and not any fun whatsoever. Edit so since this review ive put in another 5 deposits and guess what happened?? Nothing g that's right playing the same game and it dead spinning my deposits over and over again, I played with a matched up bonus and it dead span my entire cash balance and I only got a win as soon as I went into my bonus balance but I cant win over a 5/6x its impossible that happened twice then I had 40 dead spins to finished my balance so yet again 99.99 precebt dead spins and 0x bonuses like 20/30 deposits now that just end up with none stop dead spins and seeing as ive spent hundreds and hundreds and hundreds there is no winning this site is a scam only took me 20 plus deposits to realise please stay away unless you want to be scammed.

    17 de enero de 2026
    Opinión espontánea
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    Respuesta de Casushi Casino

    Hi De Ce

    Thank you for taking the time to leave us a review. We'd like to take a moment to address some of the points raised regarding our site.

    Please be assured that Casushi is fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

    When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

    We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@casushi.com. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

    The Casushi Team

    Valorada con 5 estrellas sobre 5

    Great casino

    12 de enero de 2026
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    Respuesta de Casushi Casino

    Hey Charlotte,

    Thanks so much! Glad to see this.

    Have a lovely night,

    The Casushi Team

    Valorada con 4 estrellas sobre 5

    Lots of good games

    Lots of good games. I’ve had a few good wins. I really like the daily promotion.

    9 de enero de 2026
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    Respuesta de Casushi Casino

    Hi Miss Cook,

    Lovely to read this, we're really pleased you enjoy the site!

    Have a lovely evening,

    The Casushi Team.

    Valorada con 1 estrellas sobre 5

    THIEVES

    Stay away!!!!
    Absolutely a waste of time, spent alot of m9 ey and came away with Absolutely nothing...
    Rigged rigged rigged..

    Never ever use

    11 de enero de 2026
    Opinión espontánea
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Dear Warren,

    Thank you for taking the time to leave us a review. We'd like to take a moment to address some of the points raised regarding our site.

    Please be assured that Casushi is fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

    When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

    We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@casushi.com. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

    With thanks
    The Casushi Team

    Valorada con 3 estrellas sobre 5

    You top the game

    You top the game

    8 de enero de 2026
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    Respuesta de Casushi Casino

    Hey Md,

    This is really cool to see, thanks so much for leaving your review!

    The Casushi Team.

    Valorada con 5 estrellas sobre 5

    Great playing and money paid out…

    Great playing and money paid out instantly

    5 de enero de 2026
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Karen,

    We appreciate your review a lot, glad to see you are enjoying your time with us!

    Have a great night,

    The Casushi Team

    Valorada con 1 estrellas sobre 5

    It's 10.30am and still no live chat

    It's 10.30am and still no live chat. Withdrawal stalled because they only gave me an option to withdraw to debit card which has not been active or used for years. After they assured me card was deleted from account but they did not and want you to withdraw to a card that does not exist anymore. Deposited with different card from different bank hopless

    31 de diciembre de 2025
    Opinión espontánea
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    Respuesta de Casushi Casino

    Hi Michael,

    Thank you for your review. Please get in touch with our Customer Support should you need any further assistance. Yesterday was indeed New Year's Day and so the team will be only too happy to help if you have any further questions.

    Have a good day,

    The Casushi Team.

    Valorada con 1 estrellas sobre 5

    No bonus no reward just taking money

    No bonus no reward just taking money

    26 de diciembre de 2025
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    Respuesta de Casushi Casino

    Hi Nawal

    Thank you for your review. It is a shame to read, but currently we are running daily promotion and offers. If you are referring to bonuses/wins from the games, then we would remind that all outcomes are random.

    We would also remind that depositing should only ever be within your own personal affordability and limits. There are tools in your account you can use to maintain this, or our Customer Support will be happy to help.

    Enjoy your night,

    The Casushi Team.

    Valorada con 1 estrellas sobre 5

    I want to share my honest experience so…

    I want to share my honest experience so other players are aware of what really happens when you win consistently. ( CAUSHI WONT REOPEN MY ACCOUNT COZ THEY SAYS BUSINESS DECISION)

    Within the last two months, I withdrew a total of £27,000 across Bettom, Betmaster and Golden Bet. I never breached any rules, I completed all KYC checks, and all withdrawals were processed successfully.

    However, the pattern is always the same:
    • Once you prove you are a profitable player
    • Once you withdraw regularly and do not chase losses
    • Once the casino realises you are not a long-term losing customer

    You are either hit with ridiculous limits (for example £183 monthly loss limits), or your account is closed entirely under vague “business decision” reasons.

    Let’s be honest:
    This has nothing to do with responsible gambling.

    I am not a losing player.
    I am not showing signs of harm.
    I am not chasing deposits.

    These limits and closures are clearly designed to protect the casino, not the player.

    If affordability checks were genuinely about safety, then profitable players would not be punished for winning. The reality is that when a player shows high winning potential, casinos simply stop offering a fair playing environment.

    UKGC casinos constantly claim they are “fair and transparent”, yet in practice:
    • Losing players are welcomed
    • Winning players are restricted or removed

    I strongly advise anyone considering these casinos to understand this risk:
    If you win too much, you will not be welcome.

    This is not responsible gambling — this is selective customer control.
    ( CASUSHI WONT REOPEN MY ACCOUNT COZ BUSINESS DECISION)

    29 de diciembre de 2025
    Opinión espontánea
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Alex,

    Thank you for your review, although this seems to be identical to a review you have also left for BetMaster (completely separate company) and overall, you unfortunately seem to have have more negative than positive experiences across a wide range of sites such as ours. Whilst we realise you have mentioned your particular issue is not, in your writing, a responsible gambling issue, we would recommend a self-assessment to ensure this is still an activity you are enjoying and one that is within control.

    With relation to the other points raised however, our team complete various robust checks and verifications across all accounts because we do take safe play extremely seriously - as any licensed and regulated casino should do. We cannot comment on the particular nature of your account, as we do not have the visibility of that here and nor would we be able to be specific. However, our trained Customer Support are always happy to provide information when contacted.

    We wish you well and would again support you completing a self-assessment. That is never a bad thing to just check in with yourself and your habits to ensure things stay fun, controlled and safe.

    Have a lovely day,

    The Casushi Team.

    Edited to add: Thank you for providing further information. Unfortunately it is not clear how the review
    content relates to your account status with us, but do contact Customer Support for further specific assistance/information that might be available.

    Valorada con 4 estrellas sobre 5

    Very good for everyone one

    Very good for everyone one

    25 de diciembre de 2025
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Ivan,

    Lovely to read this, thanks so much for taking the time to review.

    Have a great night,

    The Casushi Team

    Valorada con 3 estrellas sobre 5

    The website is pretty good but when it…

    The website is pretty good but when it comes to winning very difficult that’s my problem with Casino .

    27 de diciembre de 2025
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Prisca,

    Thanks for your review, all outcomes of all bets are random but we appreciate your thoughts on the website!

    Have a great night,

    The Casushi Team

    Valorada con 1 estrellas sobre 5

    Absolutely rubbish customer service

    Absolutely rubbish customer service , no live chat, withdrawal takes edges even after using Trustly faster payment method not happy with service

    25 de diciembre de 2025
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Manoj,

    Thank you for your review. However we do indeed have live chat and so it is likely you may have tried outside of our operational hours. There are also options to contact us in other ways in the interim.

    Enjoy your day

    The Casushi Team.

    Valorada con 1 estrellas sobre 5

    Terrible casino I’ve lost over £2,000…

    Terrible casino I’ve lost over £2,000 playing had 2 cash outs within the time playing put it back in takes it back indefinitely I’ve never had a true profit day.

    Today Christmas Eve I got paid from my job working so hard blew £320 all my money to last me 3 weeks like a fool I gambled yes I’m a idiot now I will be spending Christmas skint alone , and won’t be able to attend any events over the upcoming 2 weeks terrible casino highly un-recommend

    24 de diciembre de 2025
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Daniel,

    Thank you for taking the time to leave us a review. We'd like to take a moment to address some of the points raised regarding our site. We would strongly suggest taking the time to self-assess regarding your play and habits, and you will find more assistance on sites such as Gamstop, https://www.gamstop.co.uk/

    Please be assured that Casushi is fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

    When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

    We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@casushi.com. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

    The Casushi Team

    Valorada con 4 estrellas sobre 5

    Spin away

    Great range of games for the slot maniacs to have all the fun of the fair..

    21 de diciembre de 2025
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi Keith,

    Thanks for your great review!

    Have a lovely night,

    The Casushi Team.

    Valorada con 5 estrellas sobre 5

    Incredible bonus

    Incredible bonus, incredible with speeds, 10/10

    22 de diciembre de 2025
    Logotipo de Casushi Casino

    Respuesta de Casushi Casino

    Hi George,

    Thank you for such a great review! Really do appreciate you taking the time to leave it.

    Have a wonderful day,

    The Casushi Team.

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