Signed up with welcome offer . Free spins were credited upon wagering just as advertised with no need to chase or enquire . I had a few wins and hit several bonuses - a rarity in most other casinos at... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Would have been 4/5 stars. Good welcome bonus, made a profit on first deposit, withdrawal was quickly in my bank. However, I did not get my super spin the following day which I was entitled to get for... Ver más
La empresa ha respondido
I requested £250 withdrawal via bank transfer a week ago and still haven’t received it, I understand the bank holiday would have delayed things, which I discussed with a live agent this morning, howev... Ver más
La empresa ha respondido
I am really enjoying this casino, its bright and cheerful interface makes the experience so much more fun, there are plenty of games available to have a flutter on. The withdrawals are swift and they... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Casushi Casino
Escrito por la empresa
Focus on the Games You Love
Easier Game Browsing
Spotlight on Slots & Slingo
Live Casino Access
Built for Speed, Designed for Play
Is safe, secure and trusted
Is regulated by the Gambling Commission
Has been operating for over 10 years
Offers fast, secure withdrawals
Offers UK-based human customer service
18+. Always play responsibly.
Easier Game Browsing
Spotlight on Slots & Slingo
Live Casino Access
Built for Speed, Designed for Play
18+. Always play responsibly.
Información de contacto
Reino Unido
- support@casushi.com
- www.casushi.com
3,7
Medio
736 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Casushi Casino
Hi Rosen,
What a lovely review, thank you so much!
Have a great day,
The Casushi Team
Very good very faithful and good games
Very good very faithful and good games
21 de diciembre de 2025
Opinión espontánea
Respuesta de Casushi Casino
Hi Kerem,
Such a joy to read this, thanks so much for taking the time to leave your thoughts.
Have a great day,
The Casushi Team
Yea very good easy to communicate with
20 de diciembre de 2025
Respuesta de Casushi Casino
Hi Chris,
Thanks for your great review, appreciate it!
Enjoy your day,
The Casushi Team
Worst slot site ever wins are far and…
Worst slot site ever wins are far and few between and very low
20 de diciembre de 2025
Opinión espontánea
Respuesta de Casushi Casino
Hi Thomas
Thank you for your review. As you will know, outcomes of bets are always random.
We hope you have a lovely day,
The Casushi Team
No sign of my withdrawal messaged them…
No sign of my withdrawal messaged them and they said theres an issue which will be rectified by sending via fast track payment. Still nothing. What a stupid waste of time. Dont bother. Withdrawing is ridiculous. Easy to deposit though. Shock
17 de diciembre de 2025
Opinión espontánea
Respuesta de Casushi Casino
Hi Sarah
Thank you for your review, do stay in touch with our Customer Support team who can advise to your specific account issue as needed.
Have a lovely day,
The Casushi Team.
Great casino
Great casino. Just sometimes slow payouts. Customer service is excellent
18 de diciembre de 2025
Opinión espontánea
Respuesta de Casushi Casino
Hi Diana
Thank you for your review, really pleased you are enjoying your experience with us!
Have a lovely day,
The Casushi Team.
Respuesta de Casushi Casino
Hi Rebecca,
Thanks so much for your great review!
Have a lovely evening,
The Casushi Team
Respuesta de Casushi Casino
Hi Peter,
Thanks so much for your kind words, they really mean a lot!
Have a great night,
The Casushi Team
CASUSHI CASINO
CASUSHI CASINO
SCAM SCAM SCAM
One of the my friend recommended to me that play CASUSHI CASINO but since I have played he was close to me and watching then we recognise that CASUSHI Rubbish bullshit, most worst casino have ever played all SCAM.
I have deposited over £100 didn’t even get one bonus. All scammers in this Casino and robbing people money.
Don’t waste your money in shit, SCAM Casino if you want to spend your money just donate to homeless people in Christmas time.
Stay away from this rubbish robbery SCAM CASINO.
14 de diciembre de 2025
Opinión espontánea
Respuesta de Casushi Casino
Hi Gholamreza
Please be assured that Casushi is fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.
When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.
We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@casushi.com. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.
The Casushi Team
Bonuses and rewards are really poor
Bonuses and rewards are really poor, I think if you spend some money. You should get some reward then spinner they have is a bit crap. You could spend £100 and win 1 free spin on fluffy favourite. Why bother tbh. There are plenty of casinos that offer a bit more.
9 de diciembre de 2025
Respuesta de Casushi Casino
Hi Andy,
Thank you for your review, we have fed your comments back to our promotions team. We currently offer daily promotions, daily free games and various other offers and promotions as the weeks go on that you can choose to opt in to or not.
Have a great weekend!
The Casushi Team
You keep it fun by ensuring the wins…
You keep it fun by ensuring the wins are fairly frequent and you can play for longer without having to deposit too much 👍
12 de diciembre de 2025
Respuesta de Casushi Casino
Hi Anita
Thanks for your great review!,
Have a lovely weekend
The Casushi Team
sent verification 5 days ago.
sent verification 5 days ago.. no response, gave up gone elsewhere
10 de diciembre de 2025
Respuesta de Casushi Casino
Hi Kerry,
Thank you for your review, that's very unusual so do please check your Junk/Spam folder as our team always respond if required. Please also feel free to email the team at support@casushi.com as it may be your email has got lost in transit.
Have a nice evening,
The Casushi Team.
It an easy platform to play on
It an easy platform to play on. A lot of fun. And the winnings are definitely good.
10 de diciembre de 2025
Respuesta de Casushi Casino
Hi Jenny
Thanks for taking the time to leave such a great review, we're very pleased to see that you find it easy to use and fun!
Have a great afternoon,
The Casushi Team
I am pos: Serious concerns about missing withdrawal and complaint handlingting this review to document an…
I am posting this review to document an unresolved issue with Casushi regarding a missing £200 withdrawal, which I personally viewed in my account on 19 November 2025 before it later disappeared from my transaction history.
I raised this with customer service, but the operator has since denied the withdrawal ever existed and refuses to acknowledge that the record was previously visible. I have repeatedly requested a proper investigation and escalation, but so far the responses have been slow, dismissive, and inconsistent with what I saw in my account.
For clarity:
A withdrawal I viewed in my account is now missing.
I was told “no transaction ever existed,” despite having seen it myself.
I have been asked to provide documents that are irrelevant to the core issue.
The operator’s explanation contradicts my own transaction experience.
My complaint has been open for days with no resolution.
I am now escalating this matter to the Head of Regulatory Compliance, and if necessary, to IBAS, as operators licensed by the UK Gambling Commission are required to maintain accurate, immutable transaction records and handle disputes transparently.
This review is an accurate reflection of my experience.
I am placing it here solely to inform other players, and I ask that Casushi does not reply with a template response. Any reply should address the points raised with factual clarity rather than a generic “contact support” message, as my complaint is already active and being escalated internally.
*AVOID THIS WEBSITE AT ALL COSTS*, even the game play is unexciting. no wins ever and if you do manage to win your winning dissappear
8 de diciembre de 2025
Opinión espontánea
Respuesta de Casushi Casino
Hi Peter,
Thank you for your review. Whilst our reply might frustrate, we simply cannot advise to this specific issue. The best way is to keep in touch with our Customer Support team who can then guide through the process and provide further help and assistance for you.
The Casushi Team.
Great variety
Great variety. Very fast fund transfer. All banking easy and swift.
8 de diciembre de 2025
Respuesta de Casushi Casino
Hi Rita,
Thank you so much for your kind review! Very much appreciated.
Have a great evening,
The Casushi Team.
Respuesta de Casushi Casino
Hi Louise,
This is great to see, we really appreciate your review!
Have a lovely day,
The Casushi Team.
Full stars for now
Full stars for now, see if they are as obvious as the other sites at scraping back their money 😂
7 de diciembre de 2025
Respuesta de Casushi Casino
Hi Stephen,
Great review, thanks so much! Happy players, happy Casushi. That's how we roll :)
Enjoy your Sunday,
The Casushi Team.
Good games good bonuses excellent instant withdrawals
Good games really good bonuses excellent instant withdrawls
5 de diciembre de 2025
Respuesta de Casushi Casino
Hi Nigel,
Thank you so much for your great review!
Have a lovely weekend,
The Casushi Team.
It's gd games and fast payouts
5 de diciembre de 2025
Respuesta de Casushi Casino
Hi Nicola,
We're so pleased to see this, thanks for taking the time to leave a review.
Have a lovely weekend,
The Casushi Team.
Respuesta de Casushi Casino
Hi Jay
We're really pleased you are enjoying the site! Thanks for your review, so appreciated.
Have a great weekend,
The Casushi Team.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.