Chancellors - Bracknell Opiniones 

1532
TrustScore: 4.5 sobre 5

4,7

Bond Way, RG12 1NY Bracknell, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been letting our old family home of 87 years with Chancellors (formerly Russell Baldwin & Bright) in Hay on Wye for 26 years! New tenants have just moved in and the entire process was very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am writing to thank Mr. Dylan Webb, the Senior Lettings Negotiator of Chancellors in Bracknell. Dylan provided excellent, timely service, under the supervision of his senior, Ms Georgia Co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've worked with Will Voyce for some time now helping me with my rental property. I find Will extremely professional, very helpful and always does his best to forward any information that I requir... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have used Chancellors as estate agent to let a property for us for about 4 years. Our main contacts have been Georgia Collingwood as property manager and Liberty Noke. Both have kept us well info... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • Bond Way, RG12 1NY, Bracknell, England, Reino Unido

  • 01344 408000

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(1532)

1738 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amy at Chancellors Bracknell

Amy at Chancellors Bracknell
always sorts out the bits and pieces I tend to overlook.
Which keeps me as a landlord on the straight & narrow

18 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Poppy O'Reilly

Poppy O'Reilly was very responsive to my question and provided helpful information promptly. Thank you!
Nicole.

18 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Shana is exactly the sort of person you want representing your branch.

I’ve been working with Shana for some time now as an owner of a block of flats, and she’s genuinely a pleasure to deal with. Her attention to detail is exceptional, and she consistently goes above and beyond in her role. Shana is always proactive, responsive, and nothing is ever too much trouble for her.

Frankly, I believe if she isn’t promoted soon, she’ll be snapped up elsewhere, she’s simply that good. Shana is exactly the sort of person you want representing your branch. It’s rare to come across someone so dedicated and professional. Thank you for all your help with my tenants!

18 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

I contacted the company regarding a statement…

I contacted the company regarding a statement of our account.
My request was dealt with by Libby Scott, who e.mailed the statement through about an hour later
Simply outstanding service, this is true customer service, and how it used to be, and should be.
Outstanding !!!

17 de julio de 2025
Opinión espontánea
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Chelsey Mitchell

Chelsey was exceptional with their communication in regards to ongoing works at the property and making sure we were happy with everything that was happening.

16 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Amy was very good and communicated very…

Amy was very good and communicated very well

15 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Valorada con 5 estrellas sobre 5

Very efficient and good communication

Very efficient and good communication

15 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Leah Bailey is an absolute credit to the team

Leah is an absolute credit to the team. She is efficient and quick to understand issues and deal with them efficiently and swiftly whilst maintaining friendly professionalism at all times. I had a stressful six month Tenancy made easier by her knowledgeable expertise. A joy to deal with. Rossi Williams

15 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Shana from Chancellors is amazing!

After a year of my daughter not having contact with her landlord, through Chancellors, Shana arrived in the department. She picked up the ball and ran with it! We had contact with the landlord and works that needed doing were arranged! Shana is an amazing, efficient young lady and I would recommend her to anyone to 'Get the job done!' Thank you :)

15 de julio de 2025
Opinión espontánea
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 2 estrellas sobre 5

Dishonest and very slow. Bad communication.

Rented a small house through Chancellors in Bracknell. The place was a bit run down and things kept breaking. Chancellors always sided with the landlord and said we had caused the breakages and it was not wear and tear, which is totally unfair and dishonest. They also appear to have repeated issues with getting our rent money to the landlord, who phoned our (his) landline a few times to ask why we hadn't paid, while it was Chancellors holding up the process. I am now using another big name agent and having a 5-star experience in my new rental.

7 de noviembre de 2024
Opinión espontánea
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. We always aim to act fairly and transparently for both tenants and landlords, and we're disappointed to hear we fell short in your case. If you're open to it, we'd appreciate the opportunity to look into this further—please can you send an email to directors@chancellors.co.uk Thank you.

Valorada con 5 estrellas sobre 5

Mr Will Voyce was very…

Mr Will Voyce was very helpful,understanding ,supportive and respectful. What impressed me most is that he immediately responded to our request and started dealing with our concerns. He followed up on problem with emails and phone calls and kept us updated.

11 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Olivia Brown is always professional

Olivia Brown is always professional, helpful and prompt in helping resolve my tenants issues.

11 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Highly recommend!

Fantastic service from start to finish – professional, responsive, and always helpful. The team made the whole process smooth and stress-free. Excellent communication and support throughout. Highly recommend!

11 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

I was struggling with the on line…

I was struggling with the on line portal. I contacted Chelsey Mitchell my property manager a she provided the information required immediately. And answered other questions queries quickly and efficiently. Thankyou Chelsey !

11 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Steven Morris Exceptional Service

Steven Morris, Senior Property Manager from the Oxon Property Management Bracknell branch at Chancellors, has been outstanding in handling maintenance issues at my property. His commitment and full availability throughout the process were truly appreciated. He consistently provided clear explanations, liaised efficiently with contractors, and showed great patience with all my queries. Always respectful, polite, and solution-focused — ten out of ten service!

10 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 1 estrellas sobre 5

I would give zero stars if possible - absolute nightmare

I would give zero stars if possible. Chancellors in Bracknell managed a property we were renting out, but also tried to sell the house before that. They lured us in with an absurd "market value" and after dropping down by a staggering £100k, they wanted to drop further to get the sale - we of course pulled it from the market. They are the most incompetent company I have ever worked with. We paid a fortune for the management, but often had to find contractors ourselves and did at least 40-50% of the management ourselves. Our invoices were always wrong and had to be re-issued, it was a nightmare. After we managed to get rid of them, they continued to call repeatedly asking if we wanted to sell or rent out the property. At first I politely told them to never contact me again, but they couldn't even get that right. I'm pretty sure I threatened legal action in our final call and that seems to have done the trick.

11 de julio de 2024
Opinión espontánea
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Hi Martin, we take GDPR compliance very seriously. Our dedicated data team is happy to assist with any data deletion requests or queries you may have. Please contact them at gdpr@chancellors.co.uk, and they will promptly resolve the matter for you. Thank you

Valorada con 5 estrellas sobre 5

Georgia - Renewal contract for 4 Daceberry Court

It was dealt with early and dealt with expeditiously. In previous years it has been rather late by other members of staff at HQ. That led to a lack of time to discuss options with my son.

10 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Great experience with Betsy

Great experience with Betsy managing the property we rent. Always responsive, professional, and easy to deal with.

10 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Great communication

Shana at Chancellors Thameside Property Management has been very quick to respond in communicating with us and getting any works carried out promptly. Would highly recommend Chancellors as a letting agent. Only criticism I have of my experience with the company is that their portal is a little clunky.

9 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Amazing property manager!

The support we have received during our tenancy with Chancellors has been exceptional.
Franki Deacon (our property manager) has always been prompt at responding to any queries or concerns, and provided clear and concise communication at all times.
She has ensured that any maintenance issues have been dealt with swiftly and to a high standard,whilst being flexible around our work and family commitments.

8 de julio de 2025
Logotipo de Chancellors - Bracknell

Respuesta de Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más