Chancellors - Client Advice Team Opiniones 

164
TrustScore: 4.5 sobre 5

4,4

Station Approach, Meadows Business Park, GU17 9AB Blackwater, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Throughout the letting process, the Chancellors team have been approachable and answered all my queries quickly and clearly. When an issue emerged with the property, the Property Management team, in p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience with Zoe was great because having had two buyers pull out, the idea of selling our property by auction was not something we had considered. Zoe explained everything clearly and the reco... Ver más

Valorada con 4 estrellas sobre 5

The officer in charge our tenancy check out, Jake Tippett, helped solved outstanding issues in timely and amiable manners. He called me the day receiving our complaint email. At first he tried to pus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Francesca D has been brilliant throughout. All my (many) queries are dealt with incredibly swiftly. She has made the sometimes stressful process of being a landlord much easier.

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • Station Approach, Meadows Business Park, GU17 9AB, Blackwater, England, Reino Unido

  • 01344 408450

4,4

Excelente

TrustScore: 4.5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(164)

1741 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly Recommend Chancellors

Paul W from the Client services Team, has been extremely helpful. He has checked in regularly to ensure that all is well my property and has offered suggestions on how to further market the property for example, he recommended doing a Facebook campaign.

Paul is always friendly, professional and genuine and the service offered has been excellent.
I would highly recommend him.

Patricia Leppard

3 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Effective communication, awareness and understanding

I write to confirm that I have from the start and on every occasion since found
Paul Whitehouse of Chancellors Estate Agents to be a pleasant, knowledgeable and efficient person to deal with. He is always enthusiastic in his dedication, approach, and follow-through. Qualities such as these are increasingly harder to find these days. I have no hesitation in recommending Paul as he is a courteous, versatile individual.

3 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Great communication

After a few stagnant months on the market, the analytics were explained by Paul Whitehouse and some adjustments made that would ensure the property was seen by quite an additional amount of potential buyers. He was patient with my elderly mother and did not hesitate to call both of us to ensure communication was clear.

26 de agosto de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you Joanna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Once Katherine Badenhorst began…

Once Katherine Badenhorst began negotiating the sale of our property we felt that we were in safe hands.
Kathy is professional; efficient and kept us updated throughout the process. It was a real pleasure to deal with her.

7 de agosto de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

A very professional and friendly service

Our contact at Chancellors, Katherine, could not have been more supportive during the entire process of buying our home. We are very pleased with the service she and her team provided to us. Her professional experience, excellent communication and friendly personality ensured that all parties involved stayed on track through to completion. Highly recommended!

6 de agosto de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Excellent service

The service I have always received from Chancellors is always excellent. I have been using their services probably for over 20 years now and so far have never needed to complain about anything
.
At the moment Amy Depledge has been helping me with obtaining an EICR and has been extremely helpful. She always replies very promptly
to my e-mails which I find is rare these days!!

Overall 5 star review is well warranted.
.

5 de agosto de 2021
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Respuesta de Chancellors - Client Advice Team

Hi Sue, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Katherine Badenhorst is a star!

Katherine Badenhorst helped us in the process of buying our house after we had a bit of a setback at the beginning of the process.
She picked up on the case and guided us the whole way through, with constructive information, helpful tips and general check-ins.
She got us through the process as quickly and thoroughly as possible, and was very active in chasing up responses when she felt it had been too long.
We could not have asked for a better agent in this process and I would recommend her to anyone and everyone.

31 de julio de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

A very supportive service.

We were finding difficulty in navigating our way through the process of selling our house and buying another, when Paul Whitehouse contacted us . He explained to my wife and me what was needed in this process clearly and helpfully. This gave us great reassurance. However, it was Paul's care for us which impressed us the most. He would call regularly and email us too., keep us updated and encourage us.His manner and words put us at ease , being very courteous and respectful. Even after we had made a successful purchase of a property, Paul continued to support us, when he didn't have to.
One other aspect of Paul's professionalism is that he puts together a great team. He enlisted a coleague who also went the extra mile with and gave us the benefit of remarkable expertise and experience. Kathy Badenhorst also encouraged us in the whole process and was highly knowledgeable.
Truly we cannot think of any shortcomings in either Paul or Kathy. We greatly appreciate all they have done for us.

30 de julio de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Thank you Eleanor Payne of Chancellors

Eleanor Payne of Chancellors manages two of my properties, and does a great job. She is always approachable and professional, and is brilliant at sorting out problems.
I am really pleased that I have Chancellors and Eleanor representing me - they make my life so much easier.

17 de julio de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review Michael, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful
In looking back over old viewings and houses I expressed an interest in.
Thank you

14 de julio de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review Clarissa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

I would like to thank Paul Whitehouse…

I would like to thank Paul Whitehouse for his continued support. During the period Chancellors were marketing my house Paul amazing in so many different ways. He was helpful, knowledgeable and had great customer service skills. He is a great asset to Chancellors. Well done Paul you have been  fantastic.

10 de junio de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review Steve, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Katherine Badenhorst is a hero

Katherine Badenhorst is sensational at her job. I mean, off the scale amazing! An incredibly kind person, I cannot put into words how much she cared about both the sale and purchase of our homes. Yes, moving house can be stressful, but Katherine was our fairy godmother throughout - she not only makes you feel better and smile when the chips are down, but then goes the extra mile to ensure issues are resolved. Her advice is clear and helpful.
So, if you get a call from Katherine, looking to assist you with your move, be immediately thankful and relieved that you are in the best of hands and that any concern you have, big or small, is about to be resolved.
Thank you Kathy

9 de junio de 2021
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Respuesta de Chancellors - Client Advice Team

Hi Mr Barron, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Paul is approachable and knowledgeable

Paul is approachable and knowledgeable and is providing us with regular helpful updates to assist us with the sale of our flat.

9 de junio de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review Miss Brock, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Katherine was recently involved in my…

Katherine was recently involved in my purchase of a flat in London. She proved immensely valuable in supporting me through the process and making sure the different parties involved were updated on the progress of the purchase. When necessary, she cajoled the solicitors and ensured the various milestones were met on time.
Great service and many thanks!

8 de junio de 2021
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Respuesta de Chancellors - Client Advice Team

Hi Dr S, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Helpful

Paul has been incredibly helpful and courteous. He has kept me informed throughout the sale of my property and would highly recommend him.

3 de junio de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Approachable and Supportive Staff

I have been very fortunate to have had assistance from caring and approachable Chancellor's staff.

My sale has been complicated. But, thanks to Paul and Rhys, every effort is being made to uncomplilicate the process.

27 de mayo de 2021
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Respuesta de Chancellors - Client Advice Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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