Chancellors - Hereford Opiniones 

278
TrustScore: 4.5 sobre 5

4,6

20 King Street, HR4 9DB Hereford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ellie made a great first impression with her smile and welcoming manner. She was very approachable, able to answer our questions, helpful where needed and let us take our time to look around the prope... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chris and his team were enthusiastic, efficient and helpful. All the team members seemed to know what was going on with the sale and Chris kept me updated throughout. I had all the relevant paperw... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sasha, listened to several issues we needed sorting, went away and got things sorted. Some were able to be felt with very quickly, some needed more time and investigation.. on all counts Sasha kept us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chancellors are the agent selling the property we are buying. Bethany has been very helpful and supportive so far so good. Refreshingly the agency has been proactive and transparent, so far we are be... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(278)

1572 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

When we decided to put our property on…

When we decided to put our property on the market , Tim, and Lillie at the Hereford branch fully understood our needs, and expectations. The marketing was very professional, and we sold our property within the first week. The approach by the team at the Hereford branch, in a difficult property market was always professional, and we would not hesitate to recommend them, and use them again.

29 de febrero de 2024
Valorada con 5 estrellas sobre 5

Very friendly and polite

Very friendly and polite , answered every question best to his knowledge

15 de febrero de 2024
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Hello Laura, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Friendly and informative

15 de febrero de 2024
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Hello, thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Fantastic team

Fantastic team, every single one of them so helpful, professional and joyful. Dealt with Chloe, Ruby, Lilly, Greg and Tim. Will definitely use your services again.

20 de enero de 2024
Valorada con 1 estrellas sobre 5

Inept

Rented a house through them, Hereford branch, would avoid at all costs. Slow communication, rude, never helpful when we had any issues, no one seems to care or take any ownership. I would strongly advise against using them if you can!

18 de enero de 2024
Opinión espontánea
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for letting us know about this Andy, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

Valorada con 5 estrellas sobre 5

Maria is amazing and so helpful!

Maria was amazing and always on hand with any queries I had and advice along the way, her knowledge and expertise shines through! She had a common sense and can do attitude that is rare and much appreciated when selling/buying a property! I would absolutely recommend her to anyone to deal with their property sale/purchase 😁

20 de diciembre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 1 estrellas sobre 5

Horrific company

Horrific customer service.
Don’t respond to emails.
Huge turnover of staff meaning no continuity of care / knowledge of your account.
Lies, delays, extortionate charges you’re unable to break contract (even when they only signed you up for a 3 month free trial).
No complaints process!!
Absolutely infuriating.
STAY CLEAR!
Nov 2023

26 de noviembre de 2023
Opinión espontánea
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for reaching out to us, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Valorada con 5 estrellas sobre 5

Great experience whilst viewing!

Myself and partner had a viewing with Lilli and were very impressed by her friendly and professional manner. You could tell that she had done her research on the house and was able to answer all the questions we had. I would even say that compared to other viewings we’ve had, with other estate agents, Lilli went the extra mile by giving us ideas on what could be done with the house whilst helping us visualise what potential it has. Unfortunately with the work that needs doing and the guide price making it out of our budget we wouldn’t be making an offer, no discredit to Lilli.

10 de noviembre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Positive feedback

I have viewed many properties over the last few months with various estate agents. I would just like to say how impressed my family and I were with Lilli Gallagher, she really stood out and went above and beyond. We feel she was exceptional. Thank you

27 de octubre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Outstanding staff!

When Chancellors were appointed as our local Agency for the online auction of our property I wasn't sure what to expect as our prior experience with several Hereford Estate Agents has left something to be desired.
Ruby, however, is a superb ambassador for the Chancellors Team! Her immediate understanding of the potential our property has, and her enthusiasm & positive, efficient approach are equally impressive.
We are looking forward to working with you all.

27 de octubre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Chancellors were great

Chancellors were great - always in touch, making sure we knew what was happening every step of the way.

Everything was fast - when we wanted a viewing they called us straight away to set something up.

Lilli was our main point of contact, and she was great - very helpful, professional and attentive.

Highly recommend! :)

17 de octubre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

I am very grateful and very pleased…

I am very grateful and very pleased With this service of custumor. They are very polite and helpful.
Indeed I will definitely recommend anyone going
through selling and buying to seek the customer advice agent because they are very professional.

13 de octubre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

I wish I could give more stars.

Lyndsey Collier was the perfect person to handle a really tricky situation, an urgent move with a very stressed customer (me). Lyndsey went above and beyond what I'd hoped for, always cheerful, supportive, and always honest with me. Lyndsey found me the perfect house and im now moving in, while all the other estate agents I had contacted are only just getting back to me about my initial SOS queries. I can't thank her enough, a five star review is fully deserved and I would recommend her to anyone who wants an estate agent that cares about their clients.

12 de octubre de 2023
Opinión espontánea
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Professional and helpful service.

Lilli was a very professional and helpful agent. She answered all our queries promptly and was extremely friendly and patient with my elderly parents. She was well prepared at the property viewing.

6 de octubre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you Anon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Thanks Maddie!

Dealing with Maddie has been a pleasure. Shes very professional and knowledgable and kept us informed with everything throughout. Would happily work with again and would recommend to anyone.

23 de septiembre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Review for Megan

I found her correspondence helpful and supportive throughout the letting process.
She has answered my questions and has made this move as smooth as possible. Thank you.

5 de octubre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Very happy experience Maddy was very…

Very happy experience Maddy was very knowledgeable new all the property details answered all of our questions and got back to us with a couple of questions we had within 24 hours. Mandy had a smile on her face at all times best viewing we had so far.

15 de septiembre de 2023
Logotipo de Chancellors - Hereford

Respuesta de Chancellors - Hereford

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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