Chancellors - Lightwater Opiniones 

261
TrustScore: 4.5 sobre 5

4,5

76 Guildford Road, GU18 5ST Lightwater, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chancellors estate agents are so much more professional compared to the other ones I’ve dealt with recently. They make it easy for you, especially as a first time buyer. They are polite, friendly and... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated. Even though we did not purchase through Chanc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • 76 Guildford Road, GU18 5ST, Lightwater, Reino Unido

  • 01276 473205

4,5

Excelente

TrustScore: 4.5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(261)

1564 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Keira was always keeping me informed of…

Keira was always keeping me informed of any viewings and then always shared feedback promptly. She’s has been a great help in getting a buyer for my property!

17 de junio de 2025
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Respuesta de Chancellors - Lightwater

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Thank you Martin!!!

Absolutely fantastic service from Martin at Chancellors. His communication, level of service and professionalism is second to none. A pleasure to deal with and achieves the result!

27 de mayo de 2025
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Respuesta de Chancellors - Lightwater

Thank you Jack for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 4 estrellas sobre 5

Quick and responsive agency !

Quick and responsive agency . Organised the viewings well and helpful. Only reason 4 stars is house not completed yet so can’t award 5 stars until over the line 😊

25 de abril de 2025
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Respuesta de Chancellors - Lightwater

Thank you Medcalf for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Valorada con 5 estrellas sobre 5

Emily is very helpful and informative

Emily is very helpful and informative. She makes effort communicating with me (I’m deaf).

1 de mayo de 2025
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Respuesta de Chancellors - Lightwater

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 4 estrellas sobre 5

Emily at Lightwater was lovely

Emily at Lightwater was lovely, very helpful and always very quick to get back to me with any queries.

16 de abril de 2025
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Respuesta de Chancellors - Lightwater

Thank you Julie for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Valorada con 5 estrellas sobre 5

Lightwater Chancellors were a pleasure…

Lightwater Chancellors were a pleasure to deal with.

I have to say Martin and Keira cannot be faulted for their efforts to sell my flat. The communication was always on point, I had weekly calls from Martin with updates from potential buyers, viewings and offers. And Keira was also just as easy to communicate with and attended pretty much every viewing of which there was a lot!

We got the sale done, and I’m grateful for their help in achieving that for me.
I would use them again, for sure.

1 de abril de 2025
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Respuesta de Chancellors - Lightwater

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were so pleased with Martin and Keira's efforts. It's wonderful to know that their dedication to communication and their commitment to achieving the best outcome for you were so appreciated. We are proud to have such talented and dedicated agents on our team.

Valorada con 5 estrellas sobre 5

Martin was incredibly helpful…

Martin was incredibly helpful throughout the entire house-buying process as a first-time buyer. He answered all of my questions and provided continuous support, making the experience much easier. I honestly don’t think I could have navigated the process without him, especially since I wasn’t familiar with all the steps. He was there for me at every turn, and I truly appreciated his guidance.

19 de marzo de 2025
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Respuesta de Chancellors - Lightwater

Thank you for your kind words. We are delighted to hear that you had such a positive experience with our team. It sounds like you received the support and guidance you needed to navigate the house-buying process as a first-time buyer. We strive to make this a smooth and stress-free experience for all our clients, and we're thrilled to hear that we achieved that for you.

Valorada con 5 estrellas sobre 5

finding a good estate agent

we have used many estate agents over the years, some of them a complete waste of time.
this time we are using (chancellors estate agents , Lightwater office.)
the young lady looking after our sale is miss Keira Clisby. this young lady goes way far and beyond any other person we have dealt with, fantastic customer care, and support .these days it is hard to find the right employee for a company . well here we have a person (Keria) who will do what it takes to serve and support customers. we cannot fault the interest she is showing in our sale, along with a constant smile.
WE HOPE here head office make a note of our comments, as she has indeedproved her worth.

17 de marzo de 2025
Opinión espontánea
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Respuesta de Chancellors - Lightwater

We truly appreciate your kind words and feedback. It's wonderful to hear that you've had such a positive experience with our team. We're thrilled to know that you've found our agent to be so helpful and dedicated to providing exceptional customer care.

We're committed to fostering a culture of excellence and are proud to have agents like this who go above and beyond to ensure our clients' needs are met. We'll certainly share your feedback with the team.

Valorada con 5 estrellas sobre 5

Emily@Chancellors

We haven't moved for 40 years and needed to start somewhere, so we visited the area we wanted to move to and drove around looking at the various roads and Agents boards. We saw several properties with Chancellors boards outside so decided to call in to the office. We were greeted by Emily who made us comfortable and took our details. She has kept in contact with us regularly and sends details of properties that meet our search criteria. Emily has also accompanied us to viewings and is careful to listen to our likes and dislikes for future reference. Although we have yet to find our perfect property, Emily has been a constant, helpful presence without being pushy and we feel sure we will find our perfect home with her help, very soon.

12 de febrero de 2025
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Respuesta de Chancellors - Lightwater

We are thrilled to hear about your positive experience with Emily. It's wonderful to know that she has been so helpful and supportive throughout your home search. We understand that moving after 40 years is a significant decision, and we appreciate you choosing us to be part of this journey.

Emily's dedication to understanding your needs and preferences is commendable. Her commitment to providing regular updates and accompanying you to viewings demonstrates her genuine desire to find the perfect home for you. We are confident that with Emily's guidance, you will soon find the ideal property to call home.

Valorada con 5 estrellas sobre 5

Keira was always helpful and polite.

Keira was always helpful and polite and very quick to respond to queries. This helped to get our offer accepted and the property removed from the online markets.

12 de marzo de 2025
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Respuesta de Chancellors - Lightwater

We are thrilled to hear about your positive experience. It's wonderful to know that Keira's responsiveness and helpfulness played a significant role in your successful purchase. We appreciate your kind words and will share your feedback with Keira.

Valorada con 5 estrellas sobre 5

Following a recent call to Chancellors

Following a recent call to Chancellors, Kiera was super helpful and set up a viewing for me on an already busy day for Chancellors. We loved the house and made a successful offer! Kiera was happy to take me back round the property again and provided answers to all my questions really promptly.

11 de marzo de 2025
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Respuesta de Chancellors - Lightwater

Hi Mark, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Purchase through Keira at Chancellors

Keira was great to deal with, very prompt and diligent.

10 de marzo de 2025
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Respuesta de Chancellors - Lightwater

We're delighted to hear about your positive experience. We appreciate your kind words about Keira's promptness and diligence.

Valorada con 5 estrellas sobre 5

Thank you Keira

I recently dealt with Keira at Chancellors in Lightwater on a house we were keen on. She was great to deal with and helpful in getting a deal agreed and putting the processes in place. She should have a bright future in agency.

12 de febrero de 2025
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Respuesta de Chancellors - Lightwater

Thank you for your kind words. We are delighted to hear that you had such a positive experience. We appreciate your feedback and will share it with the relevant team.

Valorada con 5 estrellas sobre 5

We have had excellent service so far…

We have had excellent service so far with Chancellors Lightwater. The property is now under offer and we hope the sale goes through smoothly.
Martin Jakins has had a calm, experienced approach and always calls back on any queries we have raised.
We are impressed!
Thank you Martin and team.

30 de enero de 2025
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Respuesta de Chancellors - Lightwater

Thank you for leaving us this great review Paula, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 1 estrellas sobre 5

Avoid at all costs

We have been warned not to use them but we didn't listen.
The worst service we have ever received and for a life changing transaction. From start to end there are not enough words to describe the experience.
Agents not having a clue of the property they present.
Not replying to emails, attitude on the phone. Mistakes that cost us money and tme.
Only interested to complete the purchase to receive their commission.
I really regret and this is not something someone should feel when they about to buy a house, their house....

27 de enero de 2025
Opinión espontánea
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Respuesta de Chancellors - Lightwater

Thank you for reaching out to us Elen, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Valorada con 5 estrellas sobre 5

"WOW, WOW, WOW! What can I say? Chancellors have done it again!

We sold our property and purchased a new one through Chancellors, and I have to say, the service has been outstanding. We initially dealt with Keira, whom we met at the property. She was incredibly welcoming and answered all of our questions with confidence and professionalism. What stood out to me was her extensive knowledge, not just about the property itself but also the broader process.

As with any property transaction, we encountered a few challenges (through no fault of ours), but Keira and Holly were simply fantastic. They worked tirelessly to resolve the issues, keeping us updated, even late into the evening. Their dedication and genuine care made me feel that they truly had our best interests at heart.

Now, with contracts signed, we are hopefully just days away from moving into our dream home. A huge thank you to Keira and Holly for making this happen. Your hard work and commitment will not be forgotten!"

21 de noviembre de 2024
Opinión espontánea
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Respuesta de Chancellors - Lightwater

We are so happy to hear about your positive experience with Keira and Holly. It's wonderful to know that they were able to guide you through the process with such care and expertise. Their dedication to providing exceptional service is truly appreciated. We wish you all the best in your new home!

Valorada con 5 estrellas sobre 5

Thank you to Kiera and the team at…

Thank you to Kiera and the team at Chancellors Lightwater for all the help in my recent move.

14 de noviembre de 2024
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Respuesta de Chancellors - Lightwater

Thank you Chris for giving our Lightwater branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Valorada con 4 estrellas sobre 5

So far so good

So far, it's been a good experience, but we're some way to completing our house sale, unfortunately the first buyer couldn't find a suitable mortgage so we've had a bad delay, however the team at lightwater have managed to push our house forward again and we now have another buyer

22 de octubre de 2024
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Respuesta de Chancellors - Lightwater

Thank you Chris for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Valorada con 5 estrellas sobre 5

I have been communicating with Keira at…

I have been communicating with Keira at Light water Chancellor's regarding the sale of my property and found that she is professional in her conduct.
I would strongly recommend her and her colleagues to any potential clients.

17 de septiembre de 2024
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Respuesta de Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Chancellors Sale

So far Chancellors have sold our property quite quickly. We were advised to reduce the price to open it up to a wider market which proved successful. Market price was achieved by Matt and Keira is expediting the paperwork promptly and efficiently.

16 de julio de 2024
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Respuesta de Chancellors - Lightwater

Thank you for this fantastic review!

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