Chancellors - Northwood Opiniones 

214
TrustScore: 5 sobre 5

4,9

26 Green Lane, HA6 2QB Northwood, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan from Chancellors has been great. He managed to find us a new tenant for our property just before Christmas which is a tricky time to let. He has been very efficient and kept us updated at each... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Very friendly and helpful agents. However, the Lettings Hub service is flawed, difficult to use, and totally without any customer service. It took 4 days for us to get a proper invite, and another 7 d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jack Backhouse at chancellors Northwood what a great guy! He went above and beyond to sell my house He is friendly polite curtious and very approachable. We had a very good agent client relations... Ver más

Valorada con 5 estrellas sobre 5

1-Extremely helpful 2- Straight to the point 3- very patient with my usual zillion questions 4- Mr Jordan Holmes is very approachable person and has the capacity of listening/ solving problems... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

214 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(214)

1578 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Happy with this service

Happy with this service, very helpful!

14 de mayo de 2021
Logotipo de Chancellors - Northwood

Respuesta de Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Very good service and advise

The adviser have been very prompt with my needs, have been emailing me in order to confirm our appointment. Then call me previously near the appointment to make sure we were going to meet up. The day of our appointment arrived on time, he introduced himself very politely when we met in person he was dressed in a formal and neat way. In spite of his young look he seems to have good knowledge of the market, he arrived prepared with some helpful information related with flats and houses nearby and the market in that field in a folder and he leave that information for me to read calmly later.

12 de mayo de 2021
Logotipo de Chancellors - Northwood

Respuesta de Chancellors - Northwood

Thank you for leaving us this great review Tania, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 1 estrellas sobre 5

What a TERRIBLE company

What a TERRIBLE company, I was pressured to sign with them during recovery from illness, and then very little communication from them.
They asked me to provide pictures of the property, and then after several weeks of no contact, I asked for advise and whether I should remove the property from sale, as I was not sure how long it would take for me to recover from illness. No one contacted me to discuss, and then I recieved an invoice for ADMIN WORK????, which they didnt do. I contacted them by phone several times and was told by admin team they would phone me back, but no one has. I am now being threatend with LEGAL ACTION. I will keep on phoning them to clarify what ADMIN work they did for nearly £350. But in the meanwhile I will be going to the obudsmad to see if they can help

18 de abril de 2021
Opinión espontánea
Logotipo de Chancellors - Northwood

Respuesta de Chancellors - Northwood

Hi Asad, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

Valorada con 5 estrellas sobre 5

Amazing service provided by Natalie…

Amazing service provided by Natalie from the first call .After 3 months and a lot of agencies contacted to find a property for me and my family, we finally find the best people to help us. Always kindly and helpful with all informations provided on time. Really professional staff. Highly recommend Chancellors 👏🙌

19 de marzo de 2021
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Respuesta de Chancellors - Northwood

Thank you for leaving us this great review Cristinel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Mitchell is a very professional

Mitchell is a very professional, helpful and friendly person to deal with . It is a pleasure to talk to him at all times and I highly recommend the company.

10 de marzo de 2021
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Respuesta de Chancellors - Northwood

Thank you for leaving us this great review Shabna, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Natalie was helpful in finding the…

Natalie was helpful in finding the right property for us. She promptly clarified all questions and made sure the process was smoooth.

4 de marzo de 2021
Logotipo de Chancellors - Northwood

Respuesta de Chancellors - Northwood

Thank you Mrs Srivastava for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Fantastic service start-finish

Natalie Procter from the Northwood branch provided a fantastic service for us from start to finish and made it all stress-free, she was professional, personable and knowledgeable which made us comfortable and made a potentially stressful move into a seamless one - thank you Natalie and to the team at Northwood lettings, highly recommended and will certainly use again!

3 de marzo de 2021
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Respuesta de Chancellors - Northwood

Thank you for leaving us this great review Alaa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5
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Respuesta de Chancellors - Northwood

Thank you for leaving us this great review Yasmin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Highly recommended

They are the best people, I'm glad I met them and they were able to help me. they are very helpful! I highly recommend them whenever I have the opportunity. thanks Natalie!

2 de marzo de 2021
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Respuesta de Chancellors - Northwood

Thank you Anca for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 1 estrellas sobre 5

Absolutely diabolical Sales service

Absolutely diabolical Sales service! never reply to emails, never returns phone calls. Zero communication! Absolute joke. The Northwood office do nothing and just let their phones bounce to an external customer team.

27 de febrero de 2021
Opinión espontánea
Logotipo de Chancellors - Northwood

Respuesta de Chancellors - Northwood

Hi Maxine, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

Valorada con 5 estrellas sobre 5

Every time I contact Chancellors

Every time I contact Chancellors, they are helpful and friendly. They always do what they say they will in a prompt and friendly manner.

2 de febrero de 2021
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Respuesta de Chancellors - Northwood

Hi Miss Nilsson, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Patient and Friendly

Natalie has been very helpful in finding good flat, she was very patient and friendly in answering all our questions and was very understanding about my needs. I would definitely recommend Chancellors based on my experience.

30 de enero de 2021
Valorada con 5 estrellas sobre 5

I am so grateful to have come across…

I am so grateful to have come across Chancellors, Natalie has been amazing in making my dream move possible. I could not recommend them enough, they’re very professional and friendly! Mitchell and Natalie have gone above and beyond for me. Communication has been outstanding from the very beginning. What could have been a stressful time, has been an absolute breeze with them. Thank you.

28 de enero de 2021
Valorada con 5 estrellas sobre 5

Excellent !

I can’t speak highly enough as to the service I received from chancellors but especially from Mitchell. My tenants had suddenly decided they wanted to break a two-year lease without a break clause.
We’d always had a great relationship for nearly 3 years, but sadly things turned very nasty towards me as I’d asked they remain in the flat until I find new tenants to replace them, but they were adamant, they were leaving on a certain date no matter what!!
This was giving me little time especially being just before Christmas and New Year also with covid and lockdown to then find new tenants.
I wasn’t feeling very optimistic!!
I was also having to deal with this from overseas in Los Angeles where I now live ..
I’d been thinking to change agents after 11 years for several reasons but also chancellors fees were less then I’d previously been paying, but the main reason being i hadn’t been happy with how the agent had dealt with this situation or the advice they’d given me regarding my tenants wanting to get out the lease ...
I decided to contact other agents and then contacted Chancellors ...
Mitchell was trying to reassure me he’d find a tenant possibly for long term lease maybe as long as 3/4 years ( if only).to be honest I thought this was highly unlikely and all talk, as I’d be lucky to find a tenant on a one year lease at this time !!
He was very confident the flat wouldn’t remain empty for a long..
I was still so undecided what to do and i’m sure drove him crazy with my emails and constant calls before deciding to make this change ..I’m so glad I did ..
The flat was put on the market and the first viewing arranged within 24 hours, I couldn’t believe it .!!
Within a couple of weeks this lovely family moved in on a three-year lease with the possibility of renewing an extra year ..
This is a huge thanks to Mitchell .. I really can’t talk more highly about him .. he’d been so wonderful .. Certainly proved to me he wasn’t all talk..
Over the couple of days the flat remained on
the market 4/5 other people were interested in viewing the flat ..
This certainly says much as to how good Chancellors marketing is ..
Thank you so much Mitchell for your patience and advice and doing exactly what you said you would ...If I could give you a 10 rating believe me I would !!

27 de enero de 2021
Valorada con 5 estrellas sobre 5

Exceptional

Exceptional. The help I received in order to secure a property was brilliant. Constant communication and very understanding with regards to the clients needs as well as financial situation. And able to work out good tenant agreements quickly.

14 de enero de 2021
Valorada con 5 estrellas sobre 5

I had a very positive experience with…

I had a very positive experience with Chancellors Northwood. I first spoke to Mitchell about a property that I had seen online. He quickly arranged a viewing for me and since then I have been dealing with Natalie. She was very helpful and informative while I was at the property, and even allowed me to arrange another viewing on the weekend for my partner to see it. It was an easy process securing the property, even with a few hiccups from our current property managers. Natalie and the team did everything they could for us so that we could still get the property which I'm really grateful for.

21 de diciembre de 2020
Logotipo de Chancellors - Northwood

Respuesta de Chancellors - Northwood

Thank you for leaving us this great review Shakira, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Excellent

We are currently trying to rent a property and Natalie Procter was wonderful with the viewing. She ensured that both we and the current tenants were comfortable during these crazy times and that we got to view every bit of the property and wanted to know if we had any concerns that she could help address. She was very professional and helpful throughout. We also interacted with her Manager, Mr Mitchell Russell and he was equally efficient and supportive. Looking forward to a continued relationship.

25 de noviembre de 2020
Logotipo de Chancellors - Northwood

Respuesta de Chancellors - Northwood

Hi Mr Fernandez, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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