Chancellors - Reading Opiniones 

923
TrustScore: 4.5 sobre 5

4,5

46 Market Place, RG1 2DT Reading, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Me and my wife had great experiences with Chancellors, where we received great support with a technical issue towards the end of our tenancy. With great efforts by the tenancy manager, Laura Skurdenyt... Ver más

Valorada con 5 estrellas sobre 5

Greg was very friendly and open, new our area well and was able to demonstrate well what chancellors could offer us. He explained how the team all spent every Tuesday in the office taking care of th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Katie Keenan has been amazing looking after my properties so far. I've had several different property managers from Chancellors and they have not been good at all. Luckily Katie is changing my perce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mary was instrumental in helping us secure our company let. She worked tirelessly and never faltered, even when our brief changed three times. Her depth of knowledge in company lets really set her apa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

923 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(923)

1741 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Brilliant service from Ella

Brilliant service from Ella, clearly answered our questions and to the point met our needs. First time using Chancellors and from the first day they have been fantastic and prompt! I recommend

27 de noviembre de 2023
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Respuesta de Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Ella from Chancellors has a really…

Ella from Chancellors has a really friendly vibe. She gave us a tour of the house with a smile and she is really accommodating with our questions.

25 de noviembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Nothing was too much trouble from start…

Nothing was too much trouble from start to end. Highly recommended. The entire process was managed well, with the bare minimum of hassle. I'd use these guys next time for certain.

21 de noviembre de 2023
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Respuesta de Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

a protectional presentation

the host was so nice with us, even do was late for 10 minutes, she show us the apartment's, moreover she also answer to all our queries.

11 de noviembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Perfect

Perfect. She explained everything in a plain term for easy understanding. She was on time and took us in as we came for viewing. She's very professional. Everything nice and sharp.

11 de noviembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Nice person

3 de noviembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Miss Ella Hunt is dealing with our case…

Miss Ella Hunt is dealing with our case and I am very happy with her respectful and friendly attitude.Best wishes to her

Kind Regards
Rabia

1 de noviembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 1 estrellas sobre 5

Never use this company to sell your property

Terrible experience with Chancellors where they told a story they did not follow up on, they promised a lot of things and sadly delivered nothing.

A lack of interest from the moment I signed my contract with them, not calling on agreed days to call, 3 weeks to change items on the advertisement where agreed and impossible to get a response from. Poor advertisement with badly written descriptions and just lack of effort on things like uploading two of the same pictures one edited and one not which just was embarrassing, Only arranged 1 viewing in 3 months. Very poor effort, attention to detail, and a service to someone who is supposed to be their client, do not recommend.

28 de septiembre de 2023
Opinión espontánea
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Respuesta de Chancellors - Reading

Hi Helen, thank you for contacting us again. We are aware of your situation which is currently being looked into with the hope that we can resolve your concerns. Please continue to liaise directly with our senior management, who are there to help you. Many thanks.

Valorada con 5 estrellas sobre 5

All sorted.

Had a fairly large issue, few hiccups along the road but everything was dealt with within a couple of hours of Dana’s attention being on the situation. All’s well that ends well!

Dean Smith, the South-East client manager, is an interesting piece of work mind. Patronising, sarcastic, just the perfect epitome when you think “poor people skills.” Telling me as a renter if it was important I should just “pay for a plumber myself”. That’s not how a tenancy contract works, you’d think a client manager would know that. Better training required possibly.

The fact the review remains at 5 is due to the attentive nature of those at the lettings within the Reading branch and those who assisted at head office.

18 de octubre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Thank you Georgia

Thank you Georgia , very helpful in keeping me fully informed as the viewings and sale of my property has proceeded.
Georgia has been very approachable , and the process has been handled very smoothly . Very much appreciated.

17 de octubre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Very good details about the property

Ella Hunt had explained all property Information in detail and resolved all my open queries, thanks Ella for showing me the property.

30 de septiembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Tilehurst property view

Ella Hunt was amazing, she showed us the property and answered all questions we had in a very polite and informative manner.

29 de septiembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Ella greeted us at the property

Ella greeted us at the property, she was very welcoming and friendly. We were provided with plenty of information and left very happy.

25 de septiembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Great to work with

Great to work with, very proactive and always on the task. Rob has made our end to end transaction very hassle free, from arranging our marketing, open house viewings, sharing stats and dashboards of online views and potential buyers to handling our buying process with negotiations and striking the deal. If you are a genuine seller/buyer, I highly recommend Rob and Chancellors.

22 de septiembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Had a great experience and thanks to…

Had a great experience and thanks to Ella the way she detailed important things about the property.

10 de septiembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

General Review

We are happy with the way Chancellors of Reading have handled the problems as they have arisen. In particular the initial sorting of the central heating and minor changes of the lighting switch in bedroom1 and replacing the original oven.
The snake !
As a whole Chancellors of Reading have been most efficient and we have no complaints so far

6 de septiembre de 2023
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Thank you Antony for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Excellent service from Alice in Reading...…

Very grateful for Alice at Reading branch who booked us in for a viewing, showed us round and helped us through the offer process and beyond. She was warm, polite and communicative and made everything seem so simple! It was also clear that she had a good rapport with the tenant in the property which indicated to me that she is no doubt respectful of his own time and space. Brilliant service all round. Thank you.

4 de septiembre de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

A supportive and tentative approach

Many thanks to Alice for her tentative approach to us finding our next home! Organised the viewing very quickly and then offered support throughout the process of making an offer and having it accepted.

15 de agosto de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

nice and friendly

nice and friendly
professional and patient

23 de agosto de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

We had a very personalised viewing…

We had a very personalised viewing which made for a good experience and ease.

13 de agosto de 2023
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Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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