Chancellors - Richmond Opiniones 

538
TrustScore: 4.5 sobre 5

4,5

23 The Quadrant, TW9 1BP Richmond, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment of our first conversation, with Aslam in the Richmond office, to completing our tenancy agreement the attention to detail and service from the whole office team has been first rate. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Isaac Bingley at the Richmond office was a real pleasure to deal with throughout the flat sale process. He was professional, approachable, and always kept me updated, which made everything feel much l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chancellors have been managing my flat in Richmond upon Thames for a long time and very well. However , Saffron is particularly knowledgeable and efficient and provides the answers even when under p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Andrew was great and his team were superb creating multiple offers giving me many options. Eventually went with Louise’s tenant over Jack’s but both did an amazingly job. What a fa... Ver más


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

538 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(538)

1571 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff I spoke to was very helpful…

The staff I spoke to was very helpful and understanding.

4 de octubre de 2024
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you Agnes for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Just rented my flat via Chancellors Richmond

Just rented my flat via Andrew and the team at Chancellors Richmond - a seamless process and they kept me informed at all stages, all in super quick time. Brilliant, more than happy to recommend.

1 de octubre de 2024
Opinión espontánea
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you James for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Sam helped resolve a last minute issue…

Sam helped resolve a last minute issue just before the new tenancy started. Without his help there would have been a major disruption to the checking in process and potential claim from the new tenant.

20 de septiembre de 2024
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Respuesta de Chancellors - Richmond

Hi Mr Meares, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Very happy so far

Chancellors keeps in touch and seem to be trying hard to sell my property.
Courteous and helpful providing me with good advice.
Very happy

17 de septiembre de 2024
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

I am absolutely delighted to have met…

I am absolutely delighted to have met Marcela during my property search. She is an exceptional communicator, attentive to your needs, and truly listens to what you're looking for. Marcela ensures she provides options that genuinely align with your requirements. Above all, she is a highly trustworthy agent. If you're in the process of purchasing a property, rest assured, you're in very capable hands with her.

6 de septiembre de 2024
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Respuesta de Chancellors - Richmond

Thank you for this fantastic review!

Valorada con 5 estrellas sobre 5

Superb effort from Team Richmond in…

Superb effort from Team Richmond in getting a full asking price on my Apartment. Special thanks to Andrew, Jack , Finn & last but not least Sam. Cannot recommend this company enough. Well Done !

5 de septiembre de 2024
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Respuesta de Chancellors - Richmond

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Morgan Tong

Morgan Tong
Was very helpful, after a long time waiting for an issue to be resolved via another colleague, he sorted it immediately upon his arrival at the company.

14 de agosto de 2024
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Respuesta de Chancellors - Richmond

Thank you for this fantastic review!

Valorada con 5 estrellas sobre 5

Miira @ Chancellors Richmond

Miira @ Chancellors Richmond is simply amazing.Whether it was at the beginning of my tenancy with all the paperwork ,in the middle of it or right at the end -when I was getting my deposit back -she has always shown herself to be very professional, fast to respond, attentive and all in all great human being.Definitely recommend.

9 de agosto de 2024
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Respuesta de Chancellors - Richmond

Thank you for this fantastic review!

Valorada con 5 estrellas sobre 5

Seamless from start to finish

Seamless from start to finish, an exceptional service. Many thanks to Andrew and the team..

10 de mayo de 2024
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Respuesta de Chancellors - Richmond

Thank you for this fantastic review!

Valorada con 5 estrellas sobre 5

Samuel Hall is exceptional.

Samuel Hall has been very professional and available throughout the entire process of securing a new place to live. I have never worked with a better agent who always delivered on his word. The entire experience has been wonderful.

12 de julio de 2024
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Respuesta de Chancellors - Richmond

Thank you for leaving this fantastic review.

Valorada con 5 estrellas sobre 5

Professional, engaging and communicative

Louise was professional and thorough she kept me abreast of developments explaining who was who and how it worked at Teddington Riverside.
She managed me well when I was stressed and kept making me laugh which is invaluable.
She showed me round five flats in total answering all questions.
I definitely recommend Louise.

11 de julio de 2024
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Respuesta de Chancellors - Richmond

Thank you for leaving this fantastic review.

Valorada con 5 estrellas sobre 5

Helpful and experienced

Helpful, available and efficient, with experienced staff, Andrew Jourdain helped me manage some tricky details, guided me through processes and got things done quickly when required. I felt I benefitted from the assistance and advice of experienced professionals.

10 de julio de 2024
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Respuesta de Chancellors - Richmond

Thank you for leaving this fantastic review.

Valorada con 5 estrellas sobre 5

Chancellors- Richmond is the best…

Chancellors- Richmond is the best agency to work with in the longer term as their professional and individual approach based on flexibility, understanding, ethics and best interest of the client.
Andrew and his team helped me to find the most suitable tenants for my property and they have done an incredible job all the way through.

Highly recommended agency and a pleasure to work with. I would definitely chose them again over all agencies in Richmond.

31 de mayo de 2024
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Respuesta de Chancellors - Richmond

Thanks so much for sharing your experience with us.

Valorada con 5 estrellas sobre 5

Al the staff are great including Jack…

Al the staff are great including Jack Wallis. Jack is a very polite young man and the property inspection is carried out in a very professional way.

28 de junio de 2024
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Respuesta de Chancellors - Richmond

Thanks so much for sharing your experience with us.

Valorada con 5 estrellas sobre 5

Go above and beyond!

Chancellors have always been brilliant, they always go above and beyond. A massive shout out to Sam too, from his bubbly hello on the phone to his help when we were locked out our flat-he's a credit to the team!

27 de junio de 2024
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Respuesta de Chancellors - Richmond

Thanks so much for sharing your experience with us.

Valorada con 5 estrellas sobre 5

Excellent Service from Chancellors Richmond

I have only positive things to say about Chancellors Richmond who have managed my rental property for the past 13 years. Andrew Jourdain and his team are very professional and very responsive to my needs. I have only ever received excellent service and would highly recommend using Chancellors Richmond.

26 de junio de 2024
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 1 estrellas sobre 5

Would not recommend as a tenant

I do not recommend as a tenant. If something breaks as important as heating and hot water, no action are taken unless told so by the landlord which can take weeks. We stayed a week without hot water or heating which technically should be provided and fixed by law. On top of that, I find the communication very offensive, landlord biased most of the times, and sometimes over accusive to the tenant who's asking for basic needs like hot water or water leak repair.

7 de mayo de 2024
Opinión espontánea
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for reaching out to us, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Valorada con 5 estrellas sobre 5

5 Star Service

I recently had the pleasure of working with Chancellors Richmond to let out my apartment, and I must say, the experience was exceptional. From start to finish, the entire team, including Andrew, Louise, Miira, Jack, and Finlay, displayed the utmost professionalism and dedication to their work.
Right from our initial consultation, I was impressed by their knowledge of the local market and their understanding of my specific requirements. Throughout the process, they kept me informed at every step, providing valuable insights and guidance to ensure a smooth and successful letting experience.

Thanks to their efforts, they were able to find the perfect tenant for my home in a remarkably short amount of time. Their attention to detail and proactive approach truly made all the difference, and I couldn't be happier with the outcome.

Overall, I can confidently say that I received the best level of service from Chancellors Richmond, and I wholeheartedly recommend them to anyone in need of professional and reliable letting services. Thank you to the entire team for their hard work and dedication!

5 de abril de 2024

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