Charles Clinkard Opiniones 

517
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I like Charles Clinkard shoes but unfortunately they closed our nearest shop in Meadowhall. So I had to buy my last pair of Loakes from them online. They honoured their price match promise an the la... Ver más

Valorada con 5 estrellas sobre 5

I planned to visit the Newbury store to buy last minute school shoes, but it meant a 2 hour car journey and didn’t seem worth it. I called the customer service team to enquire about stock levels at... Ver más

Valorada con 4 estrellas sobre 5

The item arrived promptly and well packaged , as described on the website. I was kept informed throughout the delivery process , and the items were delivered as promised. My husband was delighted with... Ver más

Valorada con 5 estrellas sobre 5

I'm a fairly new customer with Charles Clinkard and their customer service is excellent. Always a person at the other end of the line making the whole process smooth and any concerns or queries resolv... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

Charles Clinkard provides high quality footwear for men, women and children. Free UK delivery available.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

517 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(517)

112 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect!

Have bought “Relax” leather mule slippers from Charles Clinkard for years. The company is very efficient, my orders arrive quickly and the slippers always perfectly wrapped in the box. Moreover I certainly wouldn’t keep buying the slippers if they weren’t so comfortable and long wearing!

29 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality for the price

If you want quality shoes, I'd shop elsewhere. I bought a pair of shoes for £95, after just 4 months of wearing them the soles came away from the upper making the shoes unwearable. They hadn't even been worn a lot, the treads on the soles had almost no wear yet. I inquired about a refund and was told that this was normal and expected wear and tear. I would very much hope any pair of shoes would last longer than 4 months, but especially ones which cost £95.

The staff also could use some customer service training as they weren't particularly polite or helpful.

22 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

What is happening to supplying quality…

What is happening to supplying quality shoes in non-branded boxes? I have been a customer of CC, specifically committed to buying a particular brand - boots, shoes and sandals for over 3 decades. Brand loyality, before it became a byword. I use the branded boxes for storage (so again sustainability before popular), also helps find the particular pair. I received the brand, with a note inside claiming if the branded box is not in sufficient condition, they will use CC own. I returned the order and chose to order, what I though was the brand's own site. Turns out somewhere in small print that it is CC - and again same sandals in CC box with a note making claim about condition of the brand box. If this is to be policy then should make it clear to the buyer. As a result loss of brand loyalty in a tough market, and won't buy from CC again. Put this information clearly and allow buyer to make the choice. Once could understand, but twice - not convinced.

21 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely satisfied

The sandals were delivered by standard delivery within 3 days,the date expected.
They were in a strong cardboard shoe box.
The sandals were exactly as shown and described online.
I'll definitely shop online with Clinkard again.

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service on telephone

I had a few problems ordering online so contacted Charles Clinkard by phone. Lady couldn’t have been more helpful. Order was quick & efficient - both pairs of sandals arrived fairly quickly and so pleased with them and the sale price, I kept both pairs.

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Satisfied Customer

The website was user-friendly, so my purchase was easily made. The price was competitive, communication was good, and delivery was prompt. I was very satisfied with the service from Charles Clinkard, and would certainly use this company again.

9 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable

Very helpful. Bought 2 pairs. One of which was by order. Very comfortable. So much so that I went back with a friend. Had 3 more pairs. So much more comfortable than other high street brands.

10 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Recently ordering a last pair of shoes online, they wrote to tell me they couldn't fulfil the order as they were out of stock. But they had placed a special order to source them from Germany for me if I still wanted them. Agreeing, in the meantime they they contacted me to say a pair had come back in stock and they were being sent out earlier. Such a breath of fresh air these days to get such good communication and great customer service going the extra mile. Most companies would just have sent an email saying my item was out of stock and that would have been the end of it.

29 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality

I first saw the sandals I purchased from you elsewhere, but not the size, I bought them from you on online and other than a day late, my experience with your company was great. I love my sandals and exceptional quality.

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have never heard of this company and…

I have never heard of this company and came across it when I was looking for doctor marten sandals for my granddaughter, i couldn’t believe it when I found a pair for £30 and also fast delivery I will definitely be buying from them again

19 de julio de 2025
Opinión espontánea

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