Equipment ordered was of good quality, however, upon realising two of the items ordered was not suitable (wall&skirting gate mounting kit & associated stairpost mounting kit) we tried to return the it... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Equipment ordered was of good quality, however, upon realising two of the items ordered was not suitable (wall&skirting gate mounting kit & associated stairpost mounting kit) we tried to return the it... Ver más
La empresa ha respondido
The Baby Brezza Bottle Washer Pro is an absolute game-changer for parents- truly worth every penny. It takes all the stress out of bottle cleaning by washing, sterilising, and drying everything with j... Ver más
I bought a buggy board from KiddiesKingdom october last year and the wheels had just started playing up almost a year later. Sophie Baker at cheekyrascals was dealing with my issue. She sent me out so... Ver más
La empresa ha respondido
The Lascal BuggyBoard Max Plus has genuinely made such a difference. It's so easy to attach to the pushchair, feels really sturdy, and gives my toddler the choice to sit or stand when little legs get... Ver más
Cheeky Rascals supplies mums and dads with brilliant nursery products from across the globe. We bring these products back to the UK for you to buy online, or on the high street, through our network of retailers. As a new mum working and living in France, Selina Russell found lots of innovative parenting products that were unavailable in the UK. Her friends clearly agreed! With each trip back home, she found herself sourcing various bits and pieces for her fellow new mums. Turning this in to a business seemed an obvious next step. Soon enough, armed with a few leaflets, a van full of products and a gut full of ambition, Cheeky Rascals was born.
Liss Mill, Mill Road, Liss, Hampshire, GU33 7BD, Liss, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I would use this company again as items were received quickly& no issues.
Fab company will defo use again. Very quick to respond to queries and dealt with very quickly too. 100% recommend 😊
Excellent service very helpful on the telephone and email. I have now used them three times and every time my order has been successful lovely to deal with a company that treat you like human beings and not just computers. Will definitely deal with them again
One of the most helpful companies I’ve ever dealt with. From the minute I purchased the baby Brezza machine they have been nothing but amazing. My baby has had 3 formula changes due to allergies and they have assisted me with the settings every time very quickly, including testing a new prescription formula they didn’t have a setting for. Highly recommend!
Amazing service. Prompt reply to our query and the service team went above and beyond to order the part we needed.
Thank you very much indeed.
🥰
Great customer experience, very responsive and a speedy delivery.
Placed my order for a pushchair and it was delivered in 2 days. Fab service and great price too
So far, the customer updates have been fantastic. Can't wait for my order to arrive.
Great product for great price, free shipping over £50. Very fast shipping too! One star reduced however, as I had some technical problems with clicking buttons in the payment portion on Chrome (but was fine on Microsoft Edge).
Excellent service and arrived ahead of schedule.
Needed something and was in stock and arrived within the week. Great service and easy to use website.
First time ordering from these. Absolutely would recommend. Next day delivery excellent service. Will be ordering again.
Excellent company! I had a small issue with a product that was out of warranty and they sorted it out for me quickly and very efficiently. This was the second pushchair I had bought from them. Would happily recommend them.
I ordered the owlet sock and baby monitor on the 9th Jan for our baby, who was due home on the 16th from the hospital on oxygen and received a message stating it will leave the warehouse within 1 working day and delivered by by royal mail first class. I have received nothing since and chased customer services via email on 14th Jan with no response.
A shocking level of customer service in a highly anxious time.
Took payment very promptly and have received numerous marketing emails since!
An expensive product, which I cannot say works or not as the delivery / customer service is non existent.

Respuesta de Cheekyrascals
Excellent service online, exchanged swaddles with no fuss after our newborn was too big for the size we’d bought. Highly recommend!
Bought the love to dream swaddles and they are great my son loves them.
We have had five and they have all came in a timely manner. One of the swaddles was faulty so i emailed the company and they responded very quickly and exchanged the item. I will definitely be continuing to buy my swaddles from this company as my little boy grows.
Emailed them for a returns reference number was given this number. I emailed again to just check i was still able to send back as it had been over a month they confirmed it was all okay to send the item back. I sent the items 2nd class from my local post office. After waiting a long time and no response to email, I rung them on the 22nd of October a long time after sending my item back I was told it was in the warehouse and would be process immediately. 3 weeks down the line an still no refund, now they claim it isn't even in the warehouse. There customer service are rude, useless, and a bunch of liers. Happy to take money from us but not return it. Trading standards aware.
Huge scam.

Respuesta de Cheekyrascals
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.