Chipotle Mexican Grill Opiniones 

This was on Cambell street in Springfield, Mo. 9/9/26.
It was 5-5:30 dinner time. It was very busy and there was one cook, one register employee and on person taking the orders. The same person taking the orders was building every burrito/order. It was so under staffed it was ridiculous. The chicken and steak got low, so the person taking orders left the counter went back and got chicken and stead out of the warmer and cut up two tubs and the cook stopped cooking and cut up steak. this whole time the order area was vacant because he was back cutting chicken. The workers were amazing and kind, no poor body language. The were doing great work. Shame on Chipotle at this location for being so under staffed at dinner time. Commendations to those working.

Try actually opening your doors and not doing all drive through. Creates serious bottleneck wasting time and gas! Watched an employee spraying down a table and wondered why since no one us allowed in to pick up their order ir eat. Really stupid idea and quite frankly, from what I've seen, community is getting fed up and taking business to other Chipotles or elsewhere. Ontario Chipotle sucks for that reason. Seems super unfriendly to fo business this way. I for one won't be back.

The online ordering system decided to change our usual pickup location. I caught it in the confirmation email, but there was absolutely no way to contact a human to alter the order. Their chatbot is an absolute dystopian nightmare, but the automated phone tree is even worse. Its like dealing with a health insurance company; it is designed to frustrate you until you give up.

The Chipotle in Pueblo, CO is discussing. The floors and tables were covered with food that made it impossible to sit. The food line was a total mess with food thrown around everywhere. There was a brown crust on the beans and the shredded beef. Manager would not even talk to me. This place needs to be shut down. Health Dept. was notified
Do not eat here

My total came to 64 dollars one burrito was big the other two barley had any meat

Hard to understand how one can walk into a Chipotle store at 3pm on a Sunday and be told that they are short staffed and as such can only accept orders via the Chipotle app. I do not have the app, nor felt inclined to download it and create an account just to place an order at the place I was standing. Very strange experience in Belmont NC, it will be a long time before I purge this experience from my mind

Miramar parkway chipotle
First of all they rushed me when I was ordering I understand it’s late and everyone wants to go home but I ordered a WHOLE 2 hours before it was even closing time!!!!
Then when I get my food the chips are stale which I can understand but then the rice had no salt annd was hard and my sprite tasted like water!! On top of all that they were rude when I was ordering rushing me to take my order kept on asking “what else” in a rude manner. I love chipotle but this was a very bad experience hopefully the crew members can be trained to keep the hospitality even til night.

Dear chipotle, I would like to start that your product and service is top tear 10/10. I would say yall deserve a 5 star however I have an important issue that has come into my concern lately. First is honey chicken is the best protein yall have and needs to be a yearly product. Second and most concerning the rice both brown and white are made with cilantro. There is a serious genetic trait that make cilantro taste like soap thus making its very nasty for people to eat your product with the rice. We all know a burrito and bowl must have rice. It has come to my attention that people with this trait do not order chipotle because of this and if they do they don’t get the rice. If there could be an option with no cilantro I think we can satisfy and meet the needs of everyone. Please take this note into consideration and see if we can get this resolved asap no rocky. 🙏
Sincerely- your loyal chipotle customer

Don’t ever bother doordashing Chipotle. They give the worst portions it’s genuinely pathetic. Not worth the money

I have been to both the Brentwood and Marina del Rey locations in the last month. Both experiences were vile and disgusting. But tonight was especially bad at the Marina del Rey location. Where they serve the food is absolutely filthy, they must not have cleaned that counter top for hours, crusted old toppings strewn everywhere. You walk up to the counter and there is a stench. The man serving the food could not have been more rude and off-putting as well. What a terrible tragedy it is for Chipotle to have fallen from grace in the way that it has. The sodas were flat, no ice, and the juice machine overflowing. Trash on the ground and tables. Horrific all around. The only reason I proceeded to get food from that dump is because my girlfriend sent me. Figure it out for the love of God.

as i a black trans woman
living i latina kendall miami area
i get treated really badly

i was just banned from a chipotls resturant for being black and trans woman
the zip is 33186

Good, but can be inconsistant

Was there in line fore fifteen minutes why one trying to flirt with a woman line getting longer I want be going back there any more soon they ain’t never got hard shell tacos ain’t never got what you need

Garbage filled Store, Dirty Floors, Food on Floor and No Service. No Napkins.

This review is for the location at Holcomb Bridge Rd and Nesbit Ferry in Alpharetta/East Roswell, Georgia:

Chipotle presents itself as a 5-star experience, but this location deserves to be rated below even one star. This is our closest location, so the multiple poor experiences we have encountered are detailed below….

1. This location is consistently out of fresh food. Even the most basic, like black beans or their rice is consistently out or scorched to the pan.

2. The location is consistently in poor condition- drink machine and counters are dirty. Not just messy - dirty. And not at closing or some off time either, this has always been during prime time hours. This has been encountered even when groups of their employees are congregated in the outside patio area, which brings me to the next point….

3. The staff themselves are inconsiderate. There is limited parking in front and we have consistently seen employees in their cars and parking in the couple of front spots instead of in the back lot. When the handicapped spaces are full, it leaves this location very inaccessible to those with low mobility.

4. They refuse to accept Chipotle coupons that at least two other locations said were valid. Yesterday, we asked another location about the coupon earlier in the day and when we went to use it at this location (so the food would be warm when we got home), they again refused to accept it - even the manager…

5. This manager needs to be at the least retrained and ideally moved to another location as she has let this one devolve so completely. She is rude, inconsiderate and unprofessional. We have been barked at, argued with and treated so poorly that it has led us to leave this review.

Given their 2.9 star average at this location, it is doubtful the local management will resolve these issues. Our hope is that Corporate can get involved as we used to be near-weekly customers and consumers of Chipotle. Otherwise, if you are looking for better service or conditions in this area, you would be better suited to go to Chick Fil A or even the McDonalds across the street.

I have used their online app to order Burritos Carnitos with double wrap, rice and cheese only. At every other store, these have been nice sized entrees and the same for the first two orders at the Paducah location. I order well in advance and order in multiples of 4-8 at a time. The last 30 Burritos have been half the size of all previous entrees. One half and not an exaggeration. I have always included a 20% tip and now I am angry and frustrated because complaining to people that make your food is a fool’s errand but enough is enough. Upon searching, I see that I have a very common complaint. Is it sudden cost increases, poor training, bad employees or poor management? I suspect some combination of all four.

I went through the line at chipotle thinking it was about $12 for a cardboard bowl with some slop in it but when I came to the cash register, they asked for $35 for two cardboard bowls. I will never go back to chipotle and watch them get a spoonful and then drop some of it out before they put it in the bowl. what a joke or a restaurant that’s supposed to be good.

This is the most disgusting place i have EVER been to! me and my friends were walking in and there was NO ONE in the resturant as we walk in which should have been a sign that something was wrong but we all flinched because about SIX people were behind the counter, still and just staring at us yet we still walked up and ghe moment we walked up they were talking quietly and laughing while staring at us rudly until one of them literally rolled their eyes and walked over and took our order but everything just got worse and WORSE!!! each of us had to deal with a worker snapping at us just for trying to order bowls and she had the gaul to give TINY PORTIONS for everything! we had to ask her “hey, can we have more?” and she acted annoyed. then when we finally got to the register each bowl was 18 DOLLARS! we were so mad and asked why and the person at the counter said “you got double portions” DOUBLE PORTIONS OF WHAT?! at anyplace else that isn’t chipotle, if i EVER got double portions it’s a mountain, not a full scoop! then you think it wouldn’t get worse but you’d wrong! we paid for ghe stipid bowls already deciding we were never coming back and sat down at a table as the ‘workers’ started talking and louder and i could have sworn they were talking about us because we were shocked for being charged for a little bit of more food but then yelling breaks out as we are eating and we are looking at the situation and one of the wors says “GET IT!” and we see one of them running out and we’re close and see a MOUSE running out of the kitchen!!!! and you think that they wouldn’t and just catch it and take it outside but NO WAY!!! the worker chasing it catches up to it and stomps on it! the other workers are laughing as we are so shocked and disgusted at the unhygienic and cruelty of this place. we immodestly stood up and left without cleaning our tables because of how shocked and disgusted we were. and to no surprise we got sick that night. DO NOT GO HERE!!!

Literally the rudest people in the restaurant industry. They made my wife feel awful about trying to order and making a decision. Zero.zero stars. Enfield, CT location