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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a Chicken Burrito (Dbl Wrapped) and the girl that was preparing my Burrito was EXTREMELY RUDE! Her work space was filthy & she gave SMALL PORTIONS on top of that! She was slamming & tossing... Ver más

Valorada con 2 estrellas sobre 5

I’ve actually been at this Chipotle before but forgot how nasty it is! Most of the tables are dirty, the self service bar is an infection looking to happen. Shortage of employees is not the issue: t... Ver más

Valorada con 1 estrellas sobre 5

I find the food high quality and reliable, but service at the local store is mediocre. The line grows and only one person works the line. Also, the app is horrible - it usually won't let me log in... Ver más

Valorada con 3 estrellas sobre 5

This was on Cambell street in Springfield, Mo. 9/9/26. It was 5-5:30 dinner time. It was very busy and there was one cook, one register employee and on person taking the orders. The same person taki... Ver más

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1,6

Muy malo

TrustScore: 1.5 sobre 5

985 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(985)

158 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I use chipotle every time i'm at work

I use chipotle every time i'm at work. I didn't have any problems before, but recently I have had nothing but bad experiences with them. Every time I try to order Chipotle, no matter what address. I'm using or no matter what store is coming from. They cancel my order every single time. I called corporate, and they did not help me. And I had some guy who barely spoke english who didn't want to help at all. No one knows anything. Doordash says it's chipotle, and chipotle says it's doordash. I get the runaround. Try to make a $75 order the other day. And they keep canceling it for some reason and i'm done. The only way I can get it is if I go in myself. I can never doordasdash when I'm working or at home for my family. Such a disappointment.

3 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The Cinco 26 promotion was a failure

The Cinco 26 promotion was a failure. It didn't work unless I ordered online. I tried, but I couldn't enter the code and the line backed up. The company should not offer a promotion if it doesn't work. The bathroom was filthy too.

3 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed with the Raynham location

Disappointed with the Raynham location. The staff is consistently rude and makes guests feel like an inconvenience. There is a major rush to get people through, and the communication barriers at the counter make it difficult to even place a simple order. I’ve given this place several chances, but the negative attitude of the employees makes it hard to return."

5 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I’ll give a two because I normally love…

I’ll give a two because I normally love the food and had problems with Qdoba so I switched I use to live next door to a Qdoba and ate there once if not twice a day for two years… then I moved back to st.louis and had a problem every time I went to Qdoba now i go to chipotle offten , so I ordered on the app because my car was in the shop and the privous time I ordered my side of Quaso dip wasn’t in my order i paid for it so I called back and told them I didn’t get the queso dip i ordered so they made every excuse and said we put it in your chart to get next time I said ok went on about my business … so it’s the next time now Im ordering maybe two or three days later my order is normally like 13.95$ and I applied the queso dip discount in for 2.70$ long story short my total was 18.35$ so I figured it was delivery charges and all that didn’t think anything of it . Hour passes no food two hours past no food so I called chipotle and asked about my food they said they didn’t have a order for that per so so I emailed the app and they said there was nothing they could do because it was a pickup order yeah well I called and they said they didn’t have a order for me …. Now they won’t even make it right and at least give me something I paid them money and got absolutely nothing!!!! DO BETTER This is the chipotle is st.charls Missouri 2014 Zumbel Rd !!!

30 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Changed recipes?!

Husband picked up a shredded beef burrito and (what used to be) their fabulous lime chips and fresh salsa for me. The last couple times I ate there the same order was not very good. No change again this time. Taste was flat, cheese was grainy(!) No flavor. Lime chips had no salt and no lime and I didn’t get the fresh salsa- they came with some green salsa that I didn’t even try to eat. Guess I’m not going to any Chipotle again- waste of money. They used to be so good!This store was in Duluth, Minnesota.

30 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a chicken burrito via Uber…

I ordered a chicken burrito via Uber Eats from the 49-51 Lordship Lane site in London and I am extremely unhappy with what I received. For 15 pounds, I ordered a burrito with chicken, rice, beans, fajita vegetables, cheese, tomatoes, and lettuce. I received a burrito filled with rice, beans, lettuce and tomatoes. I have two pictures which show no fajita vegetables and no chicken. I did not order a lettuce, beans, and rice wrap for 15 pounds!

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I LOOOOOOOOVVVVVVVEEEEE CHIPOTLE

WHEN EVER I ASK MY MOM WHAT WE ARE HAVING FOR DINNER I ASK FOR CHIPOTLE IT'S MY FAVORITE RESTARANT THE BEST THREE LOCATIONS ARE MT KISCO, MARIETTA OR COBB COUNTY, AND THE ONE IN LONDON THAT HAS BEEN SINCE I WAS AGE 3 OR 4 I AM TEN NOW

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am a vegan first of all

I am a vegan first of all. It's depends on the person serving, who's in line, the employee attitude, especially with one another according how your services goes. I've been to Chipotle several times and most experiences were not good. I've gone all days and times trying to figure the best time for the best service. I've gone where the server was talking to the customer before me very familiar, and she overloaded his bowl. When it came to my order it looked less than half of what he ordered. I ordered the exact same dish that he ordered. I went to one where at 11am they didn't have fajita or brown rice available with a 15 minute wait. I get the same thing at each store different prices. It seem some toppings and chips are free at one store for the vegan bowl and cost at another.

26 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor experience all around

Very poor experience all around. Food was cold and then I opened my tacos and they barely put any meat on them. If I can share photos I will. No one greeted me at the door or asked me why I was taking a bag of food of the pick up shelf. When trying to call to let a manager know the phone just kept ringing so I went on the site and went through the AI ha prompts only to be hung up on by a robot. I will never be eating there again… sad sad sad quality. Do better.

23 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chipotle

I love chipotle great experience with ordering food from the website no problem and great customer service.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Chipolte LACK of Customer Service

First I would like to commend CHIPOLTE for assuming that we ALL keep our receipts as if we are EXPECTING COLD food, for leaving Comments on their Website. Fact is if the Food is Cold, and a Burrito Bowl is 50% Rice, that is called Poor Customer Service, that translates into I am looking for somewhere else to eat.
Chipolte, should concentrate on QUALITY Service. It's NOT Rocket Science. Chipolte, Wildomar CA. 92595

15 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m so sick of this location on Alps Rd…

I’m so sick of this location on Alps Rd in Athens! Either they act like you asked for their social security number when you request extra protein that you are paying for it they completely screw the order up. I ordered Al Pastore chicken with white rice only through Uber Eats and they send me a bowl of SLOP! Wilted lettuce a bucket of corn black beans burned bottom of the pot chicken, cheese and sour cream I didn’t ask for any of this, then their phone rings with no answer just an AI that can’t help show this place stayed in business so long is Amazing I’m done with them I will stick with Willys

15 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Stopped by around lunchtime and was…

Stopped by around lunchtime and was surprised how quiet it was - barely any line, which was nice. The food itself was fine, but honestly, the portions felt a little light. That's kind of why I always order in person at Chipotle though - if you do it online, they tend to skimp even more. The dining area could've used a wipe-down; a few of the tables were kinda dirty. Plenty of seating, though, so no complaints there. All in all, a pretty average Chipotle experience - nothing terrible, nothing amazing.

13 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Chipotle…sold Out in Santan Valley

Chipotle…Santan Valley, AZ…No matter what time I go 11:30am…12:30pm…2pm…4:30pm…6pm…this time 8:30pm there is an expected wait (popular eatery..generally 15 mins or less) but for me no matter the time they are out of rice or a particular entre’ and it will be a 20-min wait or they have sold out...scraping the bottom of a pan giving you some fatty meat that is more like meat bubble gum and less like meat and some meager add on portions like guac or sour cream…how can you be sold out of brown rice and lettuce or steak at 8:30pm and express concerns that are met with a wonderful smile and a shrug of the shoulders and a meek apology followed by the $30 charge.., I am not a victim I am a volunteer…

7 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I went to the 21st avenue chipotle and…

I went to the 21st avenue chipotle and I had orders for my whole family of 4 and they told me they cannot do 4 orders and 2 at a time
they told me to stand in line again for the other order.
what kind of service is this. I work in retail and we dont do that to our customers . Thats why no one wants to go
to this fast food place. I am not ever going to chipotle
bad place to go

10 de abril de 2026
Opinión espontánea

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