Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible app. From inexplicable deductions/charges to failed withdrawals and horrendous exchange rates. It almost seems like once you deposit your money with them, it is no longer yours. Avoid Chip... Ver más

Valorada con 1 estrellas sobre 5

The app is a useless app they deduct my money telling me lien when I did not borrow money from them they are thief I am closing my account with them they are thief

Valorada con 1 estrellas sobre 5

They just kept deducting my money, with the excuse of maintenance yet I couldn't use the dollar virtual card. It's like you're stuck once you're on the app. I don't recommend at all.

Valorada con 4 estrellas sobre 5

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

382 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 3% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,4

Todas las opiniones

(382)

30 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Worst app ever!!!!!!!!!!!!

Worst app ever. They will scam you and there’s absolutely nothing you can do about it bc their Cust care is so poor you’d be lucky to even have a response from them. I deposited money into my dollar card paid for something online got a notification for the transaction with my bal Of $6 only for me to find out I’ve been logged out from my acc. No way to access my acc again plus my money gone. If I open the app, it’ll say error and tried logging in but it won’t take my number or mg email. Run oh if your money is valuable to you. Don’t believe these positive review bc when they scam you up you will cry. Scam!!!!!!!!!!!!!!

14 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst fintech ever.

I tried to pay for a certification exam that cost $395 and converted money to usd, i was charged 1777 naira per usd. the card was declined and couldnt pay. Converting my money back to naira cost 1568 naira to a dollar. Essentially I lost 90k, and still couldnt pay for the exam. Worst platform ever. probably just a front to steal money!

27 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Chipper is the worst of the bank…

Chipper is the worst of the bank because of their customer service, my account is restricted and I have been trying to reach out to that customer service which have done little or no help, they barely reply messages and the account contain all my life savings which I wish need to use for my day to day activities. I am disappointed because I have recommended chipper to more than 3 of my friends but I guess I was the one that hold chipper at a high esteem

21 de julio de 2024
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Omo Oba,

Thank you so much for contacting us here, and please accept our sincere apologies for the experience you reported.

Please email support@chippercash.com with details of your challenge, and we will be on standby to assist you.

Thank you for being so understanding.

The Chipper Cash Team.

Valorada con 1 estrellas sobre 5

HUGE SCAMM!!!..Avoid

They will charge you alot of money and when you want to use their card to pay, youre supposed to recieve an 2 factor code from online platforms, but chipper cash never receives it or send it to you after charging huge money to fund and withdraw from your card. Glad have deleted this FAKE app from my phone

16 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is useless

If there’s a -700 star that’s what I’ll give, they are not reliable if you have any issues they will not be fixed, and if you want to then remove your money, they will still charge you, the customer care are very useless, they are as useless as the NGN kobo. Nonsense. Wasted my time, money. I couldn’t pay for my flight because of this incompetent, inept company. You should be sued for damages. The dollar card is quite okay. Use at your own risk. If you have emergencies use something else.

12 de julio de 2024
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Emmanuel,

We would love to learn more about the challenges encountered so that we can deliver a better experience. Please email us at support@chippercash.com so we can make things right.

Kind regards,
The Chipper Cash Team

Valorada con 1 estrellas sobre 5

Chipper is the worst

Chipper is the worst! All these positive reviews has to be fake. Because there's no way it's real. Customer care is the most useless ever. They don't respond at all. I've been sending messages for 24hours now and I didn't get any response. Use at your own risk. All these platforms that don't have good customer care service, they're very risky. If you have any emergency or any problems with payment. You're on your own oh. You will never get a reply from them

5 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Apple rejected my USD card

I bought my USD card and I linked it with my Apple ID, it linked successfully but I couldn’t purchase any app from Apple Store. It was telling me that my purchase wasn’t complete. I decided to remove the card and put it back , but since then , Apple has been rejecting the card. I went as far as requesting to have a live chat from Apple support , which I did , and they said the problem is from my financial institution and not from them. My financial institution is chipper. So what can be done because this has been frustrating me. And I chatted with chipper customer care line but no response for hours now.

29 de junio de 2024
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Chiwendu,

Thank you so much for letting us know about this. We are sorry for your experience with the virtual card. We will also be happy to investigate this further for you. Kindly email us at support@chippercash.com with your account details, and we will take it from there.

Thank you.

Valorada con 4 estrellas sobre 5

Wonderful App

Chipper cash remains one of the very best app to receive funds in Nigeria, Ghana, Rwanda and Uganda.

I bet you, no issue, just fulfil the verification processes, your funds are save and secured.

I have used the app for more than 3 years and I have no issue with it... Customer service response is not immediate but you'll surely get a reply in an about 3-5 hours, I hope they work on that.

For me, chipper cash is 80%

11 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

My Experiences

Pros:
Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb.

Cons:
1. Exchange rate is higher
2. Till now, I couldn't use the investment platform on the App.
This is because the upgrade address section is refusing to work for some reasons.
Customer service is working on it so I heard.

Conclusion
Nothing is 100% perfect, hence I will recommend this App for online payments - especially with the dollar card...

10 de mayo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Your customer support is trash and the…

Your customer support is trash and the fact that Y’ll strategy is to keep deactivating our US virtual card so you can keep asking for $3 speaks lowly of you people. How many times will you keep deactivating my card over a subscription that your card cannot process which is not my fault cause I had the exact money in the wallet at the time.

23 de abril de 2024
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Esther,

Thank you so much for contacting us. We are so sorry about your experience and would be happy to review this for you and advise further.
Please email support@chippercash.com with details of your experience, and we will be on standby to help.

Thank you.
The Chipper Cash Team.

Valorada con 1 estrellas sobre 5

Customer response is very slow

Customer response is very slow. They don’t have a live chat with customer support I would say and it’s very frustrating. A transaction was made to my wallet more than 24 hours and not reflected. The frustration is I can’t talk to customer support so with that you hardly expect any support

20 de marzo de 2024
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Geoffrey,

Thank you so much for contacting us. We appreciate the review. Please send us an email to support@chippercash.com with the details of the transaction so we can assist.

Thank you.

Valorada con 1 estrellas sobre 5

Chipper Cash is a scam

Chipper Cash is a scam. When you send funds to your wallet they will definitely not credit you. A biggest scam platform and I’m going to write a petition to close down this stupid and scam website.

14 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chipper cash has to have the best…

Chipper cash has to have the best customer service in existence. They have proven themselves as people who are trustworthy and here to stay. This people literally say yes to what other online banks say no to. And they will literally go through whatever stress is needed to insure the customer is always right. Which to the best of my knowledge, isn't even a Nigerian custom. If you're reading this to find out if chipper cash is the option for you, the answer is yes. I did my research before coming here to give this review cause on a normal basis I'm not even interested in giving platform reviews and I'm not affiliated with chipper at all

29 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

How long to not work ? …

Their app has been mal functioning for a long time . My family and friends are suffering because I can't send to Zambia. It has been about 2 months now . I can't send money through Chipper Cash .

18 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great service

I use their USD card to pay for one of my subscriptions, and the results have been great so far. Granted their exchange rate is a little more expensive, but it hasn't failed the 2 times I've used it.

What I appreciate the most about them is their customer service. I experienced some issues setting up my account initially and funding my account the second time. Both issues were resolved within 24 hours of me sending them a DM on Twitter. Definitely makes me feel a whole lot safer using them.

9 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers this app log me out of my…money

Scammers this app log me out of my account after I deposit 50000 thousand Naira. I still complain to them they are telling me to uninstall and install back I did the Same nothing change. I regret using my information on this useless chipper app. Over 1week now

7 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Chipper cash is a scam you can't withdraw your money anymore

Chipper cash have stop customers to withdrawal their money but they will allow you to deposit more money this clearly shows they're are scammer because withdrawal is unavailable but Deposits is available this issue has been happening for More than one week now yet the issue hasn't been resolved the worst part is that their customer support gives fake information. This people will tell you that the withdrawal has been fixed yet if you try to withdraw you will still face the same challenge that you can't withdraw your money, when you reach out to them again they will tell you to uninstall and reinstall the chipper cash yet it will still not change anything so please be careful And don't ever make more Deposits to your chipper cash because they're scam let me them resolve the issue of withdrawal to proof they are legitimate.
Share this review till it spread round the world so that our people in other countries won't get scammed, And I will also write reviews in Google playstore and make sure to still comment on chipper cash Instagram and Facebook page and explain this issue as it is here if they don't restore the service of withdrawal so that people won't continue to get scammed.
Let chipper cash proof their legitimacy by allowing people to withdraw their money.

7 de noviembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más