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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible app. From inexplicable deductions/charges to failed withdrawals and horrendous exchange rates. It almost seems like once you deposit your money with them, it is no longer yours. Avoid Chip... Ver más

Valorada con 1 estrellas sobre 5

The app is a useless app they deduct my money telling me lien when I did not borrow money from them they are thief I am closing my account with them they are thief

Valorada con 1 estrellas sobre 5

They just kept deducting my money, with the excuse of maintenance yet I couldn't use the dollar virtual card. It's like you're stuck once you're on the app. I don't recommend at all.

Valorada con 4 estrellas sobre 5

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

382 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 3% de las opiniones negativas

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1,4

Todas las opiniones

(382)

30 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Refund Issue from an online Merchant settled

Had an issue with refund from a merchant online, used my chippercash dollar card for the transaction. They sent the fund, contacted Chippercash customer service and they attended to me, making sure my refund request from the merchant was refunded into my dollar card. Thank you Chippercash customer service for that prompt response and resolvableness.

10 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worse cards ever chipper is the worse…

Worse cards ever chipper is the worse they should be banned
I created a card funded it but I can't use it. Very foolish people. So useless senseless. They should be banned from business.

29 de octubre de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Geroge,

We are so sorry to see you had some difficulty with using your Chipper Virtual Card. We will be requesting more information on this via this platform. Kindly share needed feedback so we can look into this for you and make things right.

Thank you.
The Chipper Cash Team.

Valorada con 1 estrellas sobre 5

This is beyond disgraceful.

This is beyond disgraceful.
One would expect that after repeated complaints about the frankly grotesque nature of this company's customer service, they would have some dignity to at least, fix that process.

I have NEVER suffered the misfortune of experiencing such horrible customer service in my life. These people need to do better. my God!

I created a card. The card did not work. it does not work anywhere. Not even on Apple music. i have been sending messages to these people and they keep responding with sound bites and pre-written nonsense. The last message that took the p*ss was when the customer service person told me the card would work on my apple music but not apple pay. The irritating nature of this response lies in the fact that i NEVER spoke about apple pay. i even made a VIDEO of myself adding this card to my apple ID and the video clearly showed it got declined. EVEN WITH A VIDEO ON A PHONE. This customer service person still responded and spoke to me about Apple pay.

A shame

31 de octubre de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello there!

Thank you so much for taking the time to share this feedback with us. We are concerned to see this and we are so sorry you had to go through this.
We will be requesting your details directly so we can look into this for you and ensure we make this right.
Once again, please accept our sincere apologies for the experience you had.

Thank you.
The Chipper Cash Team.

Valorada con 1 estrellas sobre 5

Am starting not to trust this app they…

Am starting not to trust this app they dont have a direct customer support and they have the worst time in reply even on email. becarefull untill they fix that u may wakeup when they are closed chances may be that its a long term scam so they should fix

30 de octubre de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello there!

Thank you so much for sharing this with us. Please rest assured that we are fully available to be of assistance to you at all times.

Kindly do let us know if there is any pending issue so we can look into this for you.

Thank you.

The Chipper Cash Team.

Valorada con 1 estrellas sobre 5

Such a useless app

Such a useless app. It’s a long term scam. It becomes a problem to withdraw soon as you make a big deposit. They don’t have any physical office in ghana or a customer care phone number, so you could wake up one day and all is gone. Support team takes hours to day to respond, and always have no solution for you.

24 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the app

I love the app, everything is so good and their customer service is really the best!

18 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Chipper customer service team is…

The Chipper customer service team is kind, respectful, understanding and supportive. Even in the most difficult of moments they are full of grace and joy! My experience is always taken care of even when I’m not the best of myself they understand and are so professional! Love this company ❤️

16 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Truly a great experience

Truly a great experience, the app is very easy to navigate, their services really helped me. Their customer service was in a tier of it's own, honestly one of the best customer service of any financial service I have used.

15 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

They are the worst payment solution

Good..
The issue got fixed

11 de agosto de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hi Mary,

We are so sorry about the experience you had with this. If this is still pending, please send us an email at support@chippercash.com for further support.

Thank you.

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