Terrible app. From inexplicable deductions/charges to failed withdrawals and horrendous exchange rates. It almost seems like once you deposit your money with them, it is no longer yours. Avoid Chip... Ver más
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Consulta las opiniones de los clientes
The app is a useless app they deduct my money telling me lien when I did not borrow money from them they are thief I am closing my account with them they are thief
They just kept deducting my money, with the excuse of maintenance yet I couldn't use the dollar virtual card. It's like you're stuck once you're on the app. I don't recommend at all.
Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Ver más
Información sobre la empresa
Escrito por la empresa
Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.
Información de contacto
Nigeria
- www.chippercash.com
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The New Chippercash debit card Uganda
I used my ChipperCash debit card to pay for an online transaction on December 17th; the transaction was declined, so the item was never purchased, but the funds were removed from my account and not returned even after the 30-day waiting period they claim is mandatory. I have been back and forth with over 9 reps and a unbelievable 36 conversations trying to sort out this issue. I have had some withdrawal issues in the past, and they were usually resolved in a day or so. I honestly started out very patient with the app because they are a new service in Uganda, and as a software developer, I understand technical issues, but now I realize the way they operate feels more like a scam from a small, unprofessional, and inexperienced group of people. I was trying to recover 560,000 ush ($150), but now I'm just totally lost!

Respuesta de Chipper Cash
I received money from a p2p trader on…
I received money from a p2p trader from binance to my chippercash yesterday, I tried to cash out and it failed, however after about 5minutes of the failed cashout,the money disappeared from my chipper account, tried to talk to support and all they kept telling me is we will look into it and let u know when something comes up. After one support team member asked me to comfirm my location, I was prompted to check my security settings only to find an unauthorized device logged into my account from Lagos Nigeria, I reported the case and my account has since been restricted but no response from support in on for how long this will take to investigate and no explanation on how my money disappeared from my account. Iam totally disappointed in chipper cash because this is not the first time iam having cashout problems.

Respuesta de Chipper Cash
Thanks, chipper cash
it's been wonderful so far with chipper cash. With the setback I had on the app due to my fault, they communicated with me throughout so as to get my account back. Good customer service.

Respuesta de Chipper Cash
Chipper app a closed ponzi scheme in crypto trading..…
Things were going smoothly on this app until I attempted to buy BTC crypto currency this week.
Apparently the app notes that "there charge no transaction fees" just to set you up!
As the price of the BTC coins appreciated on the open market in the last few days by more than 10%, I tried to cash out by selling my BTC.
Only to find that what they call their sell rate, is well below the market price of the coin by more than 10%! And this keeps changing as the price of the coin appreciates!
Essentially you cannot make a profit on this app in Crypto (BTC) even when the actual price of your holdings rises up above 10%.
The app kept warning I do not have sufficient coin balance even as the actual price of the coin on all open market platforms appreciated! The BTC value it claims I have left is still below the value I bought by more than 10% despite the rally in market prices of the coins.
With crypto the app is a closed ponzi scheme if you ask me!
And all this happened today 14th January 2023!
Check any other crypto trading apps and then check out chipper at current crypto prices, you will get what am saying .

Respuesta de Chipper Cash
It was quickly sorted and response was…
It was quickly sorted and response was professional

Respuesta de Chipper Cash
Good service I am so happy to use this…
Good service I am so happy to use this app much love🙏

Respuesta de Chipper Cash
Horrible customer service
Horrible customer service. I tried to use the app but the platform rejected my identification during verification. Due to this, I wasn't able to make use of the account. Since then, I have been contacting customer service via chat and email to try get the account deleted and my data removed from the platform. And the customer service reps have been taking me round in circles and refusing to delete my data. This is absolutely wrong. The platform has sensitive personal data which they collect during sign up and once you want it deleted they basically ignore you or refuse to help. Horrible!!!
Edit: To address the generic response I received from Chippercash, I have shared my tag multiple times with your customer service reps. They either ignore the messages or just take me round in circles. I wouldn't advise anyone to subscribe to this platform at all. It is more stress than it is worth.

Respuesta de Chipper Cash
I created an account with them and was denied access to get verified
I created an account with them and got verified when I tried to claim my card I was asked to upload my ID 3 days after uploading my it got rejected when I tried to upload it again I got a error message that
permission was denied it's really frustrating

Respuesta de Chipper Cash
Send & receive money for free I like it…
Send & receive money for free I like it
My cash out was pending but after some days they they brought it back to my wallet.
But improve in your pending cash out it take you long for sure

Respuesta de Chipper Cash
I'm trying to complete my verification…
I'm trying to complete my verification process so I can create my virtual card and I have submitted all the necessary documents.. yet still for 3 days verification status (pending)..
Please how long does this process take

Respuesta de Chipper Cash
App crashes or does not even open
the App crashes or does not even open for weeks like, the virtual card is good but what is the point if the app wont open

Respuesta de Chipper Cash
Bad service I converted NGN to dollar…
Bad service I converted NGN to dollar at dey rate 6000 NGN to dollars which was 7.40 dollar and I wanted to withdraw my 7.40 dollar only to find out that I am left with 4700 NGN

Respuesta de Chipper Cash
Not advisable. The app downright stinks
There's hardly any thing you can do on the app without unnecessary time-wasting friction along the way. The app in many cases is always down with one issue or another, interrupting business
Chipper Cash and their services are not a reliable choice for any serious business man. Not mentioning their subpar customer service. It just stinks. If you've got an urgent business to do i advise you go elsewhere. Chipper Cash will readily disappoint you and mess you up.

Respuesta de Chipper Cash
My ID has been verified
It has been resolved and I’m now verified. Thanks
I tried verifying my ID with both NIN and my passport at different times but I keep getting can’t be verified try again later. This is after several attempts and it is so annoying. I sent a message via chat and I’m yet to get a reply.

Respuesta de Chipper Cash
They wont verify my documents
They won't verify my document
After many attempts
I really need the usd virtual
Please i need assistance

Respuesta de Chipper Cash
I am able to send and receive money…
I am able to send and receive money intsantly.

Respuesta de Chipper Cash
I would rate it zero if possible
I would rate it zero if possible, I'm so disappointed with this app I won't lie. I was close to calling it a scam. A whole month my money was pending. And they don't answer emails, their inbox or even Facebook. You suffer on your own. Bs app

Respuesta de Chipper Cash
Sending cash experience
The process of sending money was simple and straightforward. Chipper cash offers the unique facility of showing you how much currency you will be sending to your recipient in their country before you confirm the transaction. This ensures you send the exact amount you had planned. Excellent service!

Respuesta de Chipper Cash
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