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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible app. From inexplicable deductions/charges to failed withdrawals and horrendous exchange rates. It almost seems like once you deposit your money with them, it is no longer yours. Avoid Chip... Ver más

Valorada con 1 estrellas sobre 5

The app is a useless app they deduct my money telling me lien when I did not borrow money from them they are thief I am closing my account with them they are thief

Valorada con 1 estrellas sobre 5

They just kept deducting my money, with the excuse of maintenance yet I couldn't use the dollar virtual card. It's like you're stuck once you're on the app. I don't recommend at all.

Valorada con 4 estrellas sobre 5

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

382 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 3% de las opiniones negativas

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1,4

Todas las opiniones

(382)

30 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Please give me my N20,000 and we wouldn't meet again.

Very bad of you guys.
I've had the account for a long but I decided to transfer N20,000 to the account from one of my banks. It's been almost 6hrs and my bank has confirmed that the transaction has been successful. Their support is not even replying to chats, and I do not know what to do!
Give me my N20,000.
My account is in the name: Ojo Victor
I transferred to 6054061743/(9Payment service).

I am Victor

22 de abril de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hi Victor,
Thank you so much for letting us know about this. We sincerely apologise for the delay you experienced with that transaction. We however confirm that this has been since credited.

Please let us know if there is any other pending item you would like us to assist you with.

Thank you.
The Chipper Cash Team. 💜

Valorada con 1 estrellas sobre 5

Chipper cash is such a joke

Chipper cash is such a joke. I made a complaint last year 17th October to be precise of being defrauded of more than N161 512 by one chilper cash handle ronald ayupu. Not only has my money not been returned back 6 months later the thief's handle which chipper cash assured me was frozen is still very much active. Chipper the lowest of the low!!!!!

17 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible there was something wrong with…

Terrible there was something wrong with my account I couldn't withdraw money I messaged chipper it took 5 days for them to acknowledge my message by that time my account was hacked money stolen now my account is disabled Ive done the verification process still a few days and no reply I got paid into chipper and I need my funds out
A reply to chipper I have emailed but u don't reply

10 de abril de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Michael,

Sequel to your updated response, we have sent you a private message to request some more information. Please check this and respond with your Chipper Tag and a summary of the transaction so we can help.

The Chipper Cash Team.

Valorada con 1 estrellas sobre 5

A NIGHTMARE USE AT YOUR OWN RISK

I FUNDED MY ACCOUNT TO SEND MONEY TO MY PARENTS BUT THE FUNDS WERE NOT COMPLETE AT THE TIME SO I WAITED FOR SOME HOURS TO COMPLETE THE MONEY, AFTER I GOT THE REMAINING FUNDS I ENTERED MY CHIPPERCASH ACCOUNT OT MAKE PAYMENT BUT THE FUNDS I FIRST DEPOSITED WERE NOT THERE I QUICKLY CONTACTED CHIPPERCASH TO THERE WAS NO RESPONSE THROUGH ALL THE AVAILABLE CHANNELS UNTIL AFTER 2DAYS AND I WAS TOLD THAT THEY INVESTIGATING ON WHERE MY FUNDS ARE ITS NOW SIX DAYS AND COUNTING WITHOUT ANY INFORMATION FROM CHIPPERCASH AND THEY ARE NOT REPLYING TO ALL MY MESSAGES. THAT MEANS IVE LOST MY 1.7M TO CHIPPERCASH SO WHOEVER COME HERE TO CHECK ON CHIPPERCASH REVIEW SHOULD KNOW THAT HES AT RIST OF LOSING HIS HARD EARNED FUNDS.
My chipper tag is aminahkemba
Amount stolen: UGX: 1,760,500
Date: 2/4/2023
I need the number used for withdrawal from the other account to forward my case

1 de abril de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Ibrahim,

Thank you so much for reaching out and sharing this with us. We feel bad that you had to experience such delays and would be more than happy to follow up on this and resolve any pending issues for you.
We will send you a request to share your details immediately. Kindly respond to that with your chipper tag and other details that can help us track this for you.

The Chipper Cash Team.

Valorada con 4 estrellas sobre 5

USD card cannot be added on Applestore

The issue has been fixed without the help of Chipper. Also the exchange fee is on the high side

4 de abril de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hey Precious,

Thank you so much for the feedback. The Chipper Cash USD card can actually be added to Apple store.
We would be more than happy to check and see why you might be experiencing some difficulty with it.
Please send an email to support@chippercash.com so we can help.

The Chipper Cash Team. 💜

Valorada con 1 estrellas sobre 5

Use at Your Own Risk

I'm really disappointed in Chipper Cash, it is abhorrent that a fintech would have no customer support in this day and age.

I loaded my wallet and was ready to fund my virtual US Dollar card. Each time I tried to fund it, the process wouldn't go through. I tried reaching out to their customer support via the in-app chat, and via email. They didn't respond to either.

After 24 hours, I visited their Twitter handle to see if other people were having similar issues. I saw a tweet with a response from a chipper imposter account with a link to resolve the issue. Stupidly, I clicked on it, and provided the information required. Susequently, the scammer highjacked my account, and cashed out all the money in my wallet, 80K to be precise.

I tried reaching out to Chipper via Twitter DMs (which didn't go), I emailed support, to which there was no response. There is no number to reach them on. At this point, I want to cut my losses and have my account closed, but even that is impossible at this point, since customer care is non-existent.

If customer care is a priority for you, kindly skip Chipper Cash.

4 de abril de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Segun,

Thank you so much for reaching out to us on this. We are truly concerned about this experience and so sorry for the delay in getting a response via our support channel.
This is definitely not the experience we would want you to have and would love to investigate this.
Kindly share your Chipper tag via https://chipper.help so we can immediately look into this.

Thank you.
The Chipper Cash Team. 💜

Valorada con 5 estrellas sobre 5

I couldn't login to my account

I couldn't login to my account. This meant I couldn't chat customer service either. So I contacted them through tweeter and they were able to solve my problem in less than 18hours.

17 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Chipper Cash is a night mare!!!!.....if…

Chipper Cash is a night mare!!!!.....if you enjoy wasting your time and resources then patronise them...they are not only greedy and unnecessarily expensive but they have very bad customer service. They do not respond to messages and their app is always faulty. And the only thing they are good at doing is apologising for their shortcomings but they would never rectify issue...they are horrible

20 de marzo de 2023
Opinión espontánea
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Respuesta de Chipper Cash

Hello Anthonia,

Thank you for taking the time to share this review. The feedback means a lot to us as it is a great opportunity to feel the pulse of our customers and ensure the needed service improvements are done. Rest assured of our commitment to keep serving, optimally.

Thank you so much.
The Chipper Cash Team.

Valorada con 1 estrellas sobre 5

MY BITTER EXPERIENCE WITH CHIPPER CASH

OK, Chipper cash use to be one of the best before, a top notch customer service, fast payment, clear transaction, lately, its been hell I chipper cash has it has been compromised, the thieves and scammers have taken over the company, my account has been verified for almost 3 years but recently I was told to deposit 200k before i could qualify to transfer 1m, I checked my status whether is charged but not, on the 6th of March, my money (#312,400) was withdrawn while waiting for their system to come as pleaded by customer service, I contacted the customer support the response i got shown that it was aided by them, so the chipper cash is out of it now if you don't want to lost your fund, I have my proofs and if possible can be uploaded here, anyone saying anything different here now adays is a perpetrator of evil, the CEO needs to be revisited? My account was use to withdraw other people funds after I reported mine and instructed them to stop transactions on my account, people were scammed and embarrassed my family, it was shameful and bitter, Non of chipper cash social handles and lines is active. if there's and you're sure you have contrary opinions recently or vital information about chipper cash , contact me directly, over a million naira we withdrawn out of my account while telling me the system was down.

6 de marzo de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Olaolu,

Thank you so much for reaching out to us on this and sharing this feedback. We can however see that you are actively being engaged via our in-app chat and some information has been requested from you to get clarity on the points you raised above. We are on standby for this.

Thank you.
The Chipper Cash Team.

Valorada con 5 estrellas sobre 5

The best banking system worldwide

I think chipper cash banking app worldwide is the best because with them all your fundz are safe. Thank you

11 de febrero de 2023
Opinión espontánea
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Respuesta de Chipper Cash

Hello Oladayo,

Thank you so much for the feedback.

Valorada con 1 estrellas sobre 5

This app iDOES NOT WORKs ridiculous,the code it…

This app is ridiculous,the code it sends is NEVER the right code,I have to go back ,I've done that 5 times now,been locked out ,I give up,so I ask Mr.Wizzard what is the solution to this issue? The app simply goes around and around in circles,it does not work. It's really a shame,I would use this often if in fact it would work.

17 de febrero de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hi Tina,

We are really concerned to see this and would be more than happy to take a look at this for you. Please send us an email to support@chippercash.com with your chipper tag so we can help resolve this for you.

Thank you.
The Chipper Cash Team.

Valorada con 2 estrellas sobre 5

Cant access the investment page

I use to love chipper, but am not happy with the app this time, for 3months now i cant have access to my investment page, it keeps referring me to there care chat, i have all they suggested still cant access it.

6 de febrero de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hey there!

We sincerely apologise for the experience you have had with this. We sure want to see you love us again. 🥺
We would be happy to take a look at this for you. Please send in a mail to ask@chippercash.com with details of the issue as well as your Chipper Tag.

Thank you
The Chipper Cash Team 💜

Valorada con 5 estrellas sobre 5

Very fast and reliable 😋

5 de febrero de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hey Peter,

Thank you so much for the beautiful feedback. We appreciate you.

The Chipper Cash Team. 💜

Valorada con 5 estrellas sobre 5

Please and please disregard any bad…

Please and please disregard any bad reviews here! Chipper cash is one amidst the best you can use,if not even the best for now! they are always transparent, am not an affiliate, just a happy customer. try it out yourself and ask for customers support incase you get into any difficulties, you will be amazed on how fast customer supports gets to you. Chipper cash is extremely pleasant for me, and I will keep everyone updated on how they serve customers. But for now life is chipper with chipper cash abeg. Thanks

5 de febrero de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

We are so excited to read such an amazing review. It sure has left us smiling from ear to ear.😁

Thank you so much for choosing to be part of the Chipper Cash family and we wish you many more happy transactions ahead.

The Chipper Cash Team. 💜

Valorada con 3 estrellas sobre 5

Bvn issues

Why must I put my bvn while registering??? That’s what has been putting me off. Leaving out my bvn in an online app. I would really love to give it a shot but that’s my only clause.

2 de febrero de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello there!

Thank you so much for reaching out and for the feedback. The BVN is a mandatory flow to allow us to ensure the account is properly verified.
This would also allow you to have access to all the functionalities of the app.
We do however understand your concerns but want to assure you that we treat all data with highest level of confidentiality in line with payment security best practices.

Thank you
The Chipper Cash Team. 💜

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