Clearwell Mobility Opiniones 

The staff who looked after me at the Woodingdean showroom, Julie, Karen and Hailey were really friendly, professional and knew their stock and their clients needs.

Karen at their Woking branch was very helpful in advising me about 3 wheeler walkers. She gave me the space to choose. It made the buying experience stress free.

I ordered some playing card holders. They arrived very promptly and were well packaged. They work very well. I would recommend this company.

Long time for an engineer to visit re my faulty electric wheel chair then an extortionist mark up for a replacement joystick

I accompanied my Mum to the Seaford store to choose a rise and recline chair. The service from Christine on our first visit, and Sally on our second, was absolutely exemplary. Mum wanted to try every chair in the shop and play with the controls, and both ladies went out of their way to ensure that she was happy and had chosen a chair that not only fitted her size, but suited her needs (and her decor!).
The chair arrived within the agreed timescale, the delivery crew were helpful, and Mum is very happy with her purchase.
If you have any mobility needs, then this store is highly recommended!

Debbie, i am writing to thank you at clearwell mobility in Tunbridge Wells for your professional care and attention in assisting me purchasing a rollator walker I couldn’t have wished for more advice or consideration of my needs. Can I just say how helpful all the staff are in Tunbridge Wells whenever I call or go into the shop. Thank you again Sue and my daughter Sally.

An excellent service from start to finish oredering a new riser recline chair for my mum, the service has been exceptional. Great help from customer services including a home visit, friendly staff in Woodingdean store, Brighton to Dave who delivered the chair 20th May.
Highly recommend the professional service.

My husband purchased 2 Mobility Scooters. A folding one Drive Aero Carbon that goes in the boot of a car and the other an Admiral Plus which has a max speed of 8 mph. We visited our local Tunbridge Wells branch who cleared the floor so my husband could test both. The assistance we received was second to none by Ali, Debbie and Sam. They were so patient as my husband has Parkinsons and these Scooters will give him more independence. The service we received was exceptional and made our choice so easy. The Admiral Plus was delivered a week later by Dave who could not have been more helpful, a lovely guy, spending time to make sure my husband felt confident. We could not have asked for more. Thanks everyone

With the patient help of your Eastbourne Clearwell Mobility staff we purchased the shoes that really satisfied our 93 year old male friend. They persevered until he was satisfied with the colour, style and size which he was quite particular about!

I visited the Staines store of Clearwell Mobility to purchase a Motion Divan

I was assisted by a young lady called Verity who was very efficient, helpful,& friendly

I bought 2 heel guards on Christmas Eve (£37.00) as my severely disabled husband was developing sores on his heel and I was concerned the problem might escalate over the holiday period. I tried one several times but it didn’t stay on so totally useless. The other was unused and still had the label on. As a full time carer I didn’t have the freedom to return it quickly so missed the 14 day return period. I asked if I could exchange it for something else but was told no. I raised this with Clearwell by email but they seem to have ignored it. What a terrible company!

The ladies id the eastbourne shop in Seaside were fabulous. Im new to the whoke arena of mibility aids and am buying for my elderley aunt, thry were patient and knowledge and veey reassuring. Definitely reccomend. Thank you

I have had to remotely organize the return of my Father's scooter to Clearwell, via the motability scheme. When contacting motability the telephone operative just put up barriers and bring hundreds of miles away from my bedridden hard of hearing father, this became impossible. Sally Ballamy of Clearwell took charge and organized a colleague, Howard, to visit my dad in person & contact motability with him, they arranged collection with the retreat my dad had lived on prior to going to his care home. Their help and compassion has been remarkable and I can't say thank you enough!

The shop in Woking [Surrey] is brilliant. It has its own parking spaces behind the shop and is well stocked. It has knowledgeable staff who know their products inside out and are able to offer ask the right questions to really understand the customer’s needs and give appropriate advice. We were looked after by Abi and I cannot praise her enough.

From start to finish, my experience with Clearwell Mobility Eastbourne was brilliant. Every step of the process — from my first enquiry to the handover of my scooter — was handled with care, professionalism, and genuine friendliness.

Jo was fantastic — knowledgeable, kind, and incredibly patient. Howard was equally fabulous, taking the time to explain everything clearly and ensuring I felt confident and comfortable. Their support made a real difference.

Clearwell Eastbourne thoroughly deserves five stars. I highly recommend them to anyone looking for expert help and top-notch service in mobility support!

So my new scooter had to go in for repair,clearwell gave me a loan scooter which was unsuitable for any disabled person to use,the battery pack was very old and sparked a electric shock when the scooter had to be charged.
Also the seat was so wobbly it moved from side to side causing the scooter to be unbalanced I also lost my puppy in the road to this scooter being unsafe,I sent a complaint letter but they did not want to take any responsibility what so ever.

Needed advice and guidance regarding wheelchair hire at very short notice and the ladies in the Tunbridge Wells shop were excellent. Wheelchair hired with the minimum of effort and fuss. Thank you!

Had to wait a little while for service but when we did Kevin was very helpful giving sound advice to help my parents make a choice when seeking to purchase their first scooter.

I popped in to the Brighton branch for some advice for a neighbour. Hayley was so helpful!! She was able to give me expert advice and some samples for him to try. She turned around what had been a traumatic experience for my neighbour, by offering a number of solutions and some advice about how to get some support in place. I was so impressed by Hayley's knowledge and wonderful, caring, person centred customer service. I would not hesitate to use Clearwell again.

Had very good service today as all ways. Jenni was very helpful and made sure we had the right item for our needs