The goods haven't arrived, some were on back order, so fair enough, but there has been no response to emailed queries on likely delivery. Update, looks like I'm not getting the replies, not in spam... Ver más
La empresa ha respondido
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The goods haven't arrived, some were on back order, so fair enough, but there has been no response to emailed queries on likely delivery. Update, looks like I'm not getting the replies, not in spam... Ver más
La empresa ha respondido
How can you ask for a review when I've not got the pre ordered product I purchased. Not even a shipping confirmation or proper expected delivery time not just "Mid Jan" which has well and truly pa... Ver más
La empresa ha respondido
As per your delivery was fast and correct. Given the problems of k3 aspire batteries i can't seem to see a similar pen type on your site clearly. I don't want a disposal type or one that sends clouds... Ver más
I’ve used Cloudstix a long time now buying everything from flavours to ecig hardware and have never had an issue. Their prices are competitive and even on the cheapest delivery option, items are recei... Ver más
Escrito por la empresa
715 Ormskirk Road, WN58AQ, Wigan, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helpfull friendly staff and good correspondence. Have been a customer for many years now and always had satisfactory service and quality goods
Cloudstix have always been good to me and I love their swift and prompt services. And I would recommend to all my Friends.
I’ve had nothing but fantastic service throughout with these guys! Really responsive and always so helpful.
Great company great products and quick efficient service.
The e-liquid was diluted and instead of nicotine shots I received nicotine salt which further dilutes the product lowering the VG to PG ratio.
I went back to my trusted supplier for the exact same e-liquid. My concerns were justified and absolutely nothing to do with the nicotine shots.

Respuesta de Cloudstix
Very immoral deceptive entity , stay away
They have responded below , but there is no reply option on trust pilot.. no i did not get full refund ( they intentionally scammed me and knew what they where doing) STAY AWAY FROM THIS VENDOR ASSERT EXTREME CAUTION
They ignored all emails of where are my packages until spontaneously we are sending all at once ...knowingly failing to pay state tax that the vendor is responsible for on any export... while i paid 50usd for multiple shipments
*They ignore until it accumulates
*Say we are sending all at once
*Knowingly don't pay state tax they are responsible for, knowing it would be returned ( despite me insisting refund
* then say high dollar shipping can't be refunded despite the fact , no they never sent items for months , then spontaneous email it's sent all at once
THEY KNEW EXACTLY WHAT THEY WHERE DOING , AND KNEW WHAT THE EXACT OUTCOME WOULD BE

Respuesta de Cloudstix
My order got lost in the post and had been discontinued so when I asked for help they couldn't have been nicer. I was send an alternative which arrived the next day (Christmas Eve!).
Good quality liquid, nice flavours and very fast delivery
Had a call from one of the team to tell me product was out of stock and offered alternatives. Great service.
Darren was very Professional, supported me throughout the process, thank you.
Regular customer, service always excellent the only fault is with the Royal Mail they left my package in my safe place but didn’t put the lid back on so I had a wet parcel, luckily no damage to the contents so all good.
Thanks again and happy Christmas to all at Cloudstix will no doubt be using again in the new year.
Always provide a great service and fast free delivery. Never any issues.
Outstanding service and very helpful, informing me when there was a problem with the item I wanted. The gentleman quickly sorted it (in his own time). Gave me all the info and confidence I needed with a different product. 10 out of 10 from me.
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