Everything from the start of the order to the end of the order to having a bit of trouble with the order was spot-on they sorted the problem out straight away
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Consulta las opiniones de los clientes
I ordered 4 Samsung galaxy a52s via reebelo uk online marketplace. Seller described Good condition but really dissatisfied all phone has multiple deep scratches all over.all 4 Phone also back co... Ver más
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I purchased a Mac Mini , then immediately wanted to swap it for another one before dispatch. I communicated this and it was solved instantly with a friendly response. The experience made me think this... Ver más
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I've always said that you shouldn't judge a company by thier success but how well they handle failure. I received an item that ended up not being fit for purpose. I contacted them and they handled it... Ver más
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Información sobre la empresa
Escrito por la empresa
A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.
Información de contacto
Unit 12 Alder Hills Industrial Estate, BH12 4AR, Poole, Reino Unido
- 01202 552936
- sales@clove.co.uk
- www.clove.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 64% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Above expectations
Phone rated ‘Good’ but arrived flawless. Very happy customer.
Great shop that s been around for a long time
Have been buying phones from Clove for years. Service has always been great, with good prices and a prompt turnaround for orders. Still very happy to do business with them!
Purchased a Fairphone 6, Clove was great to deal with!
Purchased a Fairphone 6 to be shipped to Canada. Company was great to deal with - good communication, provided accurate tracking information, and information on shipping internationally. Fast Delivery. Deal with this company with confidence. (and phone works great in Canada!)
Changed my mind about my order got in…
Changed my mind about my order got in touch they actually refunded me in full and postage so was buzzing about that thanks guys
Very pleased with purchase
Very pleased with purchase, good communication and quick delivery. Would recommend.
I placed an order and 2 days later I…
I placed an order and 2 days later I got a dispatch email and 1 minute after another to say my order had been refunded. I email the company twice to see what was going on and no reply both times. Dont recommend.
Fast shipping
Refused to refund shipping for a faulty phone.
They sent a phone which in a few days developed condensation in the front and rear camera modules. When explained to them and the phone returned they said the phone wasn’t faulty and thus wouldn’t also return the postage cost.
The phone sold as “good” had clearly been dropped and had pretty significant damage on the outer metal. In fairness, their description page is pretty clear that “good” can actually mean pretty battered.
scammers
purchased galaxy fold after a few months center screen split after many talks with amazon clove sent me emale with code for label to open for label must put in amason password what a scam dont buy from scammers like clove
Great company/site
Very quick delivery
Item was in perfect condition as described
Very helpful customer service
Recommend
Always pleased with Clove
Always pleased with Clove. Prompt delivery. Phones invariably trouble free.
As described
Ordered a refurb pristine Pixel 9 pro xl and as described it arrived pristine without so much as a scratch or fingerprint
Prompt shipping, securely packed 5stars
I ordered my Fairphone 6 on the 30th September, selected DHL+ Insurance shipping. On the 3rd October I recieved my phone. It was securely packed in a phone bubble wrap container. The phone worked as promised and shipping was prompt. I am very satisfied ordering from Clove Technology and I will be a returning customer in the future.
Ignoring Consumer Rights Act obligations
I bought some Fairphone products about a year ago. There were no issues with dispatch and delivery. However, the Fairbuds XL headphones developed a fault about 13 months later. Clove says they are "out of warranty". So far, they are simply ignoring emails about their Consumer Rights Act obligations to sell products that are of satisfactory quality and last a reasonable length of time. For quality headphones, this is two to four years.
Selling things they don't have in stock and lying
Tried to buy a refurbished device through Ebay that it said was in stock. The day after they cancelled the order stating that the reason was because "Issue with buyer's delivery address" this is a lie, there is no issue. It's a correct address and has been for 29 years. I suspect they are had a stock issue and decided to lie about the reason for cancelling. I tried to communicate with them about the cancelation reason via Ebay messenger and they ignored me
Xxx x
Website straightforward and easy to navigate, ordering was simple and efficient, and delivery was extremely timely.
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