Coach House Pianos Opiniones 

I recently purchased a brand new grand piano from Coach House. While I wasn’t physically in their showroom as I live in Ireland, the entire experience was amazing. Lucas helped me from the moment I contacted him via their online chat, then prompt direct messages via WhatsApp and phone call. He explained everything well and in depth. He showed exceptional empathy and appreciation of my business. The delivery was very quick and professionally handled by their appointed piano moving specialist. The import process was straightforward too. Overall, I’m very happy with my new grand piano and the entire purchasing experience. I would definitely visit Coach House next time when I’m in London. Highly recommended!

Coach House Pianos made the need for a piano valuation simple and very efficient. There was one small hitch with the technology but this was resolved very quickly. Staff were friendly. The report gave me exactly what I needed.

Coach House made the whole transaction of buying a piano so easy. With excellent and prompt communication, they made me feel like I was their only customer. From my first enquiry, to dealing with payment and delivery, their service was second to none. I would (and already have) recommend Coach House to anybody. *************

all the staff we dealt with were efficient, pleasant, and extremely helpful.
We bought our piano 8 years ago from Swansea and they bought it back from us when my wife became unable to play.

Dan and his team were exceptional throughout my buying process. I bought my dream piano at a great price, the instrument was located outside of the UK and the communication throughout the process was excellent. Superb advice and support. They know pianos and accessories well. Great upgrade deals too; if you want stress free purchasing go to coach house for your next piano.

Excellent service -helpful and friendly from the first visit and throughout the purchase process.
Large selection of pianos available ,professional advice and no pressure to purchase.

The technicians are professional, friendly and take really good care of my piano. Thanks alot.

Knowledgeable staff made it really easy to browse.

I bought a piano and they couldn’t have been more helpful about shipping it out of the country.

Excellent, courteous service throughout the whole process of choosing and purchasing a new piano for my teenage grandson. Nothing is too much trouble, allowing him a personal appointment at the weekend to try out as many pianos as he wanted, together with sound advice from a professional pianist. Thanks to all, including the delivery team.

We had a great experience at Coach Piano House purchasing our Yamaha piano. Gary was extremely helpful, professional, and patient throughout the entire process. We made several visits to test and compare different pianos, and he never rushed us or pressured us in any way. His knowledge and guidance made us feel confident in our decision. We are very pleased with our purchase and would highly recommend Coach Piano House—especially if you get the chance to work with Gary.

The London showroom I visited has a fantastic stock of excellent pianos. Gary, and his colleagues, are genuinely hugely knowledgeable about pianos and motivated to ensure customers get the best piano for their requirements. They are frank, honest and very straightforward - the quality and presentation of their pianos speak for themselves, and pushiness or 'hard-sell' tactics are not part of their business model. The piano movers they commissioned on my behalf were truly excellent, and very good value for money. I would advise any would-be buyer that unless you have an advanced technical understanding of pianos, and access to professional restorers, then the private second-hand market and auction houses are too risky a prospect for second-hand pianos and you should put yourself in the hands of this highly reputable dealership instead. They also sell new pianos, and I would certainly come here if I were in the market for a brand new model.

Coach House Pianos make the process of choosing and buying a piano as friendly and enjoyable as you can imagine. They have been extremely patient with my tedious process of trying and exploring all the pianos, have provided excellent advice and answered endless questions with utmost tolerance. They really followed me on this journey which led to purchasing three pianos and took over a year, but at no point did they show any frustration or rush. They have such a professional, friendly and helpful team that I will always go back to them. They have also shown incredible understanding and flexibility around payment schedules and delivery dates.

A huge Thank you to all team at Coach House pianos. I just had the great pleasure to acquire an upright Yamaha piano as a gift to my daughter . A special thank you to Lucas for his kindness, patience, warmth and incredible help through the entire process . His support was unconditional.
The all experience went smooth !! Thank you all for making a little girls dream come true!!!

I just want to thank Coach House Pianos for making our piano purchase an unforgettable experience. On the day of our appointment we had an idea of which upright we were interested in but were introduced to so many to try out at our leisure. Lucas was so welcoming, professional and incredibly knowledgeable sharing many amazing stories and facts with us about the pianos and their origins. We were even given an opportunity to play several grand pianos which was amazing. All of the advice we were given was first class and I wouldn’t go anywhere else to shop for pianos in the future!

We recently purchased a Steinway Model B from Coachhouse,and the entire experience was exceptional!From ordering to delivery and installation,everything was handled promptly and professionally.
The piano itself is outstanding-beautiful tone,excellent touch,and in perfect condition.My son fell in love with it immediately.
A very special thanks to Lucas, who first assisted our family.He was incredibly kind,warm,and genuinely helpful throughout the entire process. His friendly attitude made our experience even better,and we truly appreciated his patience and care.
In short,the whole experience was flawless:professional service,thoughtful support,and top-quality instrument.We are truly grateful and highly recommend this store to anyone looking for a piano!

What a kind man Gary at Coach house pianos is. He called to see if I had had any further thoughts on buying a piano after I had visited CH some months ago.

I told him I’d bought a G5 Yamaha at auction, and Gary spent time talking about my purchase and offered his advice, with absolutely no hesitation he gave me the name of a technician he’d worked with to help bring the piano up to an even better standard with absolutely no agenda.

Very much recommended, a visit to CHP

Gareth Devonald Smith

Professional throughout, from choosing pianos, advice given, and expert delivery, with very good communication at every stage. The end product has made a huge difference to our Music School.

We visited the showroom in London by appointment and both Dan and Lucas were very friendly and helpful. Having played various different pianos, I fell in love with the Steinway which is the one I chose after a few days. Dan is very personable and makes the buying decision very easy without being pushy in any way. A delight to do business with and a business I wholeheartedly recommend. Even presented my wife with a very thoughtful and insightful gift upon delivery of my new piano. For me, 88 keys of pure joy.

Phenomenal, piano heaven , artist showroom for pianos truly inspiring place , staff are friendly to, I got buy a piano from here or my billionaire friends buy it for themselves

The whole shopfloor experience was excellent; Lucas in London and Aled in Swansea helped me to find the piano I would love. Lucas created a sense of understanding hospitality and honesty, giving me time and space to try out a range of piano models and answering questions patiently. We visited both showrooms; but the Coach House company will shift pianos from one showroom to the other if it helps the customer. There is a diverse range across two showroom floors in Swansea where the musical and intuitive Aled was really lovely and helpful ; he listened carefully to understand and get to know which pianos I might like to try and then left me to get to know the pianos I felt might be of interest. We did find my perfect piano ; and it was a good price, and I sensed, a fair overall deal.