Really dodgy business. I ordered a fridge from them in January, and after months and months of not receiving the item, they vaguely agreed to refund me, but this never eventuated. I contacted them vi... Ver más
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Consulta las opiniones de los clientes
Pretty ordinary service. Placed an order of some items after getting a refund from another well promoted coffee related seller who pretty much had the same problem. Items were shown as in stock,... Ver más
La empresa ha respondido
I have used Coffee Beanery for years. Mark and his team always look after me perfectly. Every time I order my favourite coffee (Cafe Blend )it arrives very quickly which is ALWAYS good as I nearly run... Ver más
So pleased with my machine purchased from Coffee Beanery! Ordered a ‘refurbished’ machine and it seems to me it has to be brand new. Not a sign of wear or anything and it came packaged properly and st... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45
Información de contacto
Australia
- www.coffeebeanery.com.au
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 68% de las opiniones negativas
Suele responder en menos de 2 semanas
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Fresh beans
Fresh beans, smooth crema, and surprisingly quick delivery across Australia.

Respuesta de Coffee Beanery
The espresso blend I purchased produced…
The espresso blend I purchased produced a rich flavour with excellent crema, and the grinder settings made it simple to dial in properly at home.

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Fresh Beans and Smooth Experience
The website was simple to navigate and had plenty of useful information about grinders, machines, and coffee blends. I ordered beans for espresso brewing and was impressed by the freshness and balanced flavour.
Shipping was reasonably quick, and the packaging kept everything secure during delivery without damage.

Respuesta de Coffee Beanery
This is a scam-please avoid
This is a scam-please avoid. Refusing to refund me by using chargeback excuse, which is not permitted after a month, but this is after stalling me by saying the product is on back order. These people should be ashamed of themselves. I have reported to govt agencies etc etc. I believe other positive reviews are fake and posted by the company and I have alerted TrustPilot to this.

Respuesta de Coffee Beanery
BEWARE - SCAM
BEWARE - do not purchase from this company!!
I’ve made multiples attempts for them to refund a bar fridge I purchased in November which has never been delivered. I spoke to them over the phone and they confirmed they had the product in stock and convinced me to pay via bank transfer for a discount prior to the purchase. After multiple follow ups over many months, sent in endless loops saying my emails would be ‘passed onto accounts’ I engaged with Fair Trading NSW.
They had advised that there was an issue with their bank account and they would refund once sorted, however they have stopped responding now to Fair Trading.
Avoid at all costs.

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BEWARE
BEWARE! Do not purchase from this company.
Very similar story to the other one star reviews.
Purchased a bar fridge after they called and offered to remove delivery and discounted the price. They then took a long time to deliver. When I contacted them to obtain an ETA, no response via phone or email.
Only when I contacted my bank to commence a charge back did I get an email. They then claimed they had refunded my money and showed me a fake invoice detailing it had been refunded. Each time I responded to advise the funds hadn't arrived, they told me to check with my bank.
Still waiting to get my money back...

Respuesta de Coffee Beanery
Coffee Beanery has quickly become my…
Coffee Beanery has quickly become my go-to for beans, always fresh and full of flavour, with consistent quality that makes a noticeable difference in my daily coffee routine.

Respuesta de Coffee Beanery
Be warned and aware!
BUYER BEWARE!! I do not recommend any purchase from this company, they are dishonest. All the negative reviews are likely to be true given my experience. They will take your order and money online, provide fake or fraudulent delivery confirmation and the goods will most likely never arrive despite being informed via email it is always only another 2 weeks away. In frustration when I requested a refund I was advised that their Credit Card Gateway has changed, they no longer had access to that dashboard and they were unable to process a refund, but advised me to arrange a charge back with my own bank. My bank advised that this was not a legitimate reason to refuse a refund of funds. They are very professional scammers. WARNING! DO YOUR SELF A FAVOUR AND DO YOUR OWN DUE DILIGENCE WITH ANY ONLINE COMPANY LIKE THIS BEFORE COMMITTING TO PURCHASE!
IT COULD SAVE YOU FROM LOSING A LOT OF MONEY!!
Scammed Again
Another person who should have read these reviews, but didn't and has been scammed. Ordered a bar fridge and for over 2 months was told it was coming, but delayed. Gave up and asked for a refund and was told their payment gateway has changed so they couldn't do it, I had to get my bank to fight for it. How the NSW government lets this company operate when they themselves know they are scammers.

Respuesta de Coffee Beanery
SCAMMER BEWARE!
SCAMMER BEWARE!
How is this company getting away with this still??
I ordered a wine fridge 6 months ago and kept asking where it is, and kept getting the same excuse, the shipping container is held up.
So i request a refund and his exact excuse was; 'Accounts have advised that as you paid via Credit Card ,therefore you will have to arrange with your bank a charge back as we recently changed our Credit Card Gateway so we no longer have access to that dashboard to do the refund for you'
As iv read most of the replies to reviews ill wait for his to say im a fake customer...
Honestly cant wait for this guy to go to jail for FRAUD!
AVOID!!
If I could give negative stars I would. They take your money, make promises and don't deliver. Don't deal with them at all!!
I contacted the supplier and was told that they had stock and Coffee Beanery hadn't contacted them and they are doing this all the time. Just my experience... though I should have read the other reviews.

Respuesta de Coffee Beanery
Ordered coffee beans and some basic…
Ordered coffee beans and some basic brewing equipment which arrived promptly, and i was happy with both, everything arrived in good condition and worked as expected.
The coffee itself tasted fresh and smooth, noticeably better than what I was using before, and it has made my daily routine a lot more enjoyable overall.

Respuesta de Coffee Beanery
Better coffee at home
Grabbed some coffee beans and a grinder, both worked a treat together, and the flavour’s been way better than the supermarket stuff I used to get.

Respuesta de Coffee Beanery
I was scammed by this person/business…
I was scammed by this person/business over a year ago, and from what I can see, the behaviour hasn’t stopped.
What I went through trying to get my money back was incredibly stressful and drawn out. Communication became impossible after I was blocked, and the only way I could get any response at all was through Trustpilot.
One of the biggest red flags is the number of overly positive reviews that appear to be fake or self-written. My experience was the complete opposite of what those reviews suggest.
I have reported this matter to the ACCC, but I’m leaving this review so others are aware and can make an informed decision.
Please be cautious when dealing with this business.

Respuesta de Coffee Beanery
FAIR TRADE NSW WARNING
As previous review indicate, David from Coffee Beanery have claimed previous Fair Trading complaints are fake. They are not.
I ordered 2 fridges (INV93961) in November 2025. No delivery. Worst of all, refusal to provide any type of consignment number as proof of shipment (now 27 February 2026).
I will submit a formal complaint with Fair Trading NSW today as they have refused request for refund in form of non response for more than 10 business days.
DO NOT deal with this company or David.

Respuesta de Coffee Beanery
Do not be fooled
Do not be fooled . NSW Department of Fair Trading has issued a warning about these guys. Our client paid around $10k for machine and installation in 2023 and this has still not been supplied to date. They are good at putting fake reviews up on here though to try and cover their tracks and trick you. And yes , they will say this is a fake review . I will retract this review if you fulfil order relating to INV-203395. EDIT to Coffee Beanery reply below * You have the order in the business name, not my trust pilot handle numnut !

Respuesta de Coffee Beanery
SCAM ALERT
SCAM ALERT - DO NOT SUPPORT
We purchased a refurbished coffee machine online from this business and, after 8 weeks, we have still not received the machine.
Throughout this time, we repeatedly called and emailed to follow up. The salesperson continually redirected us to their “accounts team” but refused to provide any contact details. On our most recent call, we were told if we were not happy with their services, to contact our bank to request a refund and immediately he hung up the call. We will be contacting ours and their bank as well.
Things weren't lining up and upon further digging, we discovered a post from NSW Fair Trading has issued advice to avoid this company. We checked their ABN and ASIC records, and it shows a history of liquidations followed by business name changes. Additionally, the Google-listed address appears to be a shared warehouse location used by another business.
Based on our experience and the publicly available information, we strongly recommend avoiding this business altogether. We are sharing this review so others are not caught in the same situation.
From NSW Fair Trading - We’re warning consumers not to deal with Coffee Beanery Group Australia Pty Ltd. ABN 54 680 261 509
The online trader operates a business supplying and distributing coffee beans, coffee machines and associated hardware to consumers in Australia via their website.
Since January 2023 NSW Fair Trading has received 45 complaints against the trader with a total consumer detriment in excess of $160,000, relating to pre-paid online orders.

Respuesta de Coffee Beanery
***This company has ceased trading***
***This company has ceased trading and no longer trading*** Do not place an order.
I am from a supplier and wish that they would remove their website and stop taking orders.

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If you’re serious about coffee
If you’re serious about coffee, Coffee Beanery is the place to shop. Their beans are rich and smooth, and the machines are reliable and easy to use.

Respuesta de Coffee Beanery
Fantastic experience
Fantastic experience from start to finish. The coffee beans are top-notch, and the coffee machine I purchased works perfectly. Highly recommended for coffee lovers!

Respuesta de Coffee Beanery
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