Coffee Beanery Opiniones 

ZERO STARS - BUYER BEWARE - we ordered a wine/bar fridge, it wasn't shipped, we were told we would get a refund, then got told that the director was away, the accounts team was away, the number now only goes to the warehouse - TOTAL SCAM - If we ever receive a refund I will update this review - no update means no change. Absolute rude individual on the phone hung up on me as well.

Their Swiss Water Process Decaf is a game-changer—no bitterness, full-bodied flavor, and perfect for my late-night brews. You’d never know it’s decaf!

The website is easy to use, customer service is helpful, and shipping is always quick. Whether you need beans or a grinder, theve got you covered .

I finally got my money back through the bank, thank goodness I paid with a credit card. The owner who is also the chap you talk to on the phone be it by another name.

Just purchased a new coffee machine, delivery was quick service was excellent

I upgraded to their Hand Coffee Grinder, and the difference is night and day! It’s smooth, easy to adjust, and perfect for getting the right grind size for my espresso machine.

I was scammed by this company. Multiple calls and messages, he would avoid my calls and text. $3000 for a machine and grinder Waiting for liquidation to get my funds back. The person in charge gaslights people into thinking they will get their goods they payed for and it never happens. The audacity the company has to reply to comments on this page after he has lied to everyone and never provided anyone with a refund.

I ordered the Signature Espresso Blend, and it’s hands down the best espresso I’ve made at home. Super fresh, rich crema, and fast shipping—love this company!

Hi everyone,

I paid $2,900 for a coffee machine and grinder from CoffeeBeanery.com.au and never received the goods. I’ve seen other reviews online suggesting this happened to multiple people.

I’m trying to connect with other victims to:

Report the fraud more effectively to Police and ASIC

Gather evidence to support potential group action or class reporting

If you were also affected, please do not share your personal details publicly — just need to somehow get all the people affected together to build a strong case against this person.

Just got a reply from him saying another fake review. Wow I'm fake but can provide you all the evidence and can show my receipt from you. Stop stealing money from us and supply the good we paid for!!! If you don't have a customer by that name, here is my invoice that I've paid fully.

Invoice INV-202697 from Coffee Beanery Pty. Ltd

So let's wait to see your next reply.

Thanks,
Guy

I ordered coffee from these people and it has not arrived. They told me by email they would look into it but they haven’t been back in touch. I fear that now after a month that I won’t see the coffee. Scam

See warning from NSW Fair Trading on Facebook. If you have been scammed, contact them ASAP..

Avoid at all costs! Have ordered a coffee grinder which has not been sent after 1 month. They have gone silent now I am chasing a refund. Total scammer!

It is a scam. Absolute hack! They invoiced from Coffee Machines Beans & Service. He didn't respond to fair trading so they are stating there is nothing they can do.

DO NOT BUY FROM THESE GUYS - I PURCHASED A MACHINE IN FEB, NEVER TURNED UP. DESPITE MULTIPLE CALLS AND CHASES. SAID THEY WOULD GIVE ME A REFUND 3 WEEKS AGO NOTHING.

Fraudulent, fake DO NOT BUY ANYTHING FROM THEM. they should be closed down

This is the most disrespectful and dishonest company that you will ever deal with.
Do not buy from this company, they dont deliver the items they dont give refunds.

A Cautionary Tale – My Worst Online Shopping Experience

I’ve purchased many items online over the years, but my experience with Coffee Beanery Company has been, by far, the worst.

I ordered a bar fridge on the 9th of January 2025, and as of 7th April 2025, not only has the fridge not been delivered, but I’ve also received no proactive communication from the company whatsoever.

I made multiple phone calls, only to be met with a string of excuses. Eventually, my calls were completely ignored—until I used a different number, which, unsurprisingly, got answered. That alone says a lot about how they handle customer service.

If you’re considering buying from this company, do yourself a favour: spend a little extra elsewhere and at least have peace of mind that your item will arrive and that you'll be treated with basic respect as a customer.

Avoid Coffee Beanery Company. I certainly will from now on.

I've have been purchasing products from Coffee Beanery for 5 years & in that time, have never had any issues with their Service, Ethics or their Products. I Recommend Coffee Beanery as an Easy, Hassle Free Business you can Trust. Thank you Coffee Beanery, much appreciated.

Avoid this scumbag, same person will answer the phone for sales, tech and delivery. They will keep on promising to deliver your order, and had been doing that for 3 months, and after had enough i requested for refund, and had not answered any of my calls after that. Please search coffeebeanery in fairtrading.nsw.gov.au which is due to same numerous complaints in this company. BEWARE! Just call him now and same person will answer! He is a total scumbag. He even has the audacity to answer all the complaints here in trust pilot. What a total scumbag

ordered from them in Dec, no order number, no tracking

got through on the phone in Jan, they said machine was on the way, still nothing and now cant get hold of them