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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The beans smell wonderful, grind evenly and produce smooth espresso. Definitely a lovely addition to my everyday morning coffee routine.

Valorada con 1 estrellas sobre 5

Really dodgy business. I ordered a fridge from them in January, and after months and months of not receiving the item, they vaguely agreed to refund me, but this never eventuated. I contacted them vi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Pretty ordinary service. Placed an order of some items after getting a refund from another well promoted coffee related seller who pretty much had the same problem. Items were shown as in stock,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used Coffee Beanery for years. Mark and his team always look after me perfectly. Every time I order my favourite coffee (Cafe Blend )it arrives very quickly which is ALWAYS good as I nearly run... Ver más

Información sobre la empresa

  1. Proveedor de máquinas de café

Información proporcionada por diversas fuentes externas

Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

343 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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2,6

Todas las opiniones

(343)

63 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great job guys!

I wasn’t going to write a review but after seeing so much hate, I had to.
I ordered a coffee machine for home.
I had delivered in under a week.
I got what I payed for!
Great service. And love my product.
Don’t know what people are going on about.
Thanks again guys.
And yes would recommend this company!

16 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Coffee Machines Here

Reading all the reviews these guys don't seem to delivery ANY coffee machines at all. The don't actually have the capacity or stock sell any machines. They do sell coffee however so they make good on $10 sales but not $1000 sales. It's a great way of puffing up an obvious scam company. I'm surprised department of fair trading hasn't shut them down yet so I'll initiate a claim to get the ball rolling. I recommend all others that have been scammed by these guys also follow suit and place a claim against them.

4 de agosto de 2024
Opinión espontánea
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Respuesta de Coffee Beanery

This is a FAKE REVIEW we have no orders from Fitness Gamified

Valorada con 1 estrellas sobre 5

Did not deliver product

Advertised online.... spoke before purchasing and was advised unit was brought off racking refurbished and then posted out. Purchased the unit and was advised dispatch will be after 7 to 10 days.

After 10 days, rung up again and was told breville had a delay and was not dispatched from them. So in fact not on the rack as originally mentioned.

Said would call back and advise a week later. In that period I raised a pay pal dispute where they had opportunity to explain situation but never replied. So a full refund was issued from paypal.

do not buy from them. Simple as that !!! 100% genuine review. Not fake.

Update....100% not fake in response to reply

10 de agosto de 2024
Opinión espontánea
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Respuesta de Coffee Beanery

This is a FAKE REVIEW we have no orders from SB

Valorada con 1 estrellas sobre 5

No Delivery Scam

I bought a coffee machine that seemed like a good deal. My concern at first was that there was no acknowledgement of the sale. No tax invoice nothing. This was almost two weeks ago. I left them a voice mail about my order and nobody got back to me. Then I saw all these reviews on trust pilot. My bad for not checking first before buying. I've reported the transaction to Westpac and I will recover my money shortly but as it happens this whole process is a waste of every body's time. Looking at their response to everyone else's review they're going to cry fake but I might just review them on my YT channel where I can share the bank transaction and relevant info so others don't get suckered into this scam.

UPDATE: I've just sent the Paypal Transaction number and details to Trust Pilot. It's a shame there is no attach button so I can attach it to the review so you guys all realise these guys are nothing but scammers.

13 de agosto de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

This is a FAKE REVIEW we have no orders from Coach Ali
.

Edit reply

Valorada con 1 estrellas sobre 5

No Delivery SCAMMERS

I bought a coffee machine from these guys a week ago. I did not so much as even receive acknowledgement of the purchase. I've left two voicemail messages and no response. I've now come to trust pilot and had a look and it seems everyone else is having the same problem. These guys are taking money and doing nothing else so please be cautious of this scam company. I bought via Paypal so I will get a refund by force but this was completely unnecessary.

13 de agosto de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

This is a FAKE REVIEW we have no orders from John Sebastian .

Valorada con 5 estrellas sobre 5

Great service

Great service, prompt and very quick deliveries with my coffee order. Thx Coffee Beanery.

8 de agosto de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

Thank you for an honest review

Valorada con 1 estrellas sobre 5

Still no return to my calls

Still no return to my calls, emails and texts. They do not refute my ratings/comments, because I’m informing on facts and the Coffee Beanery's fraudulent activities. Promise of coffee machines and ultimately a refund has not happened. The 1 star rating is what it is. Otherwise they’d be minus stars. I’m a registered ratings person. They claim fake reviews, total rubbish. I’ve better things to do, but keeping someone’s money and misleading the public and clients is wrong. Do not do business with these people. They sound so kind and informed. They are deceitful and do not follow through. I’m prepared to amend this comment if and when I hear from The Coffee Beanery, Australia and have been refunded. Watch this space.

19 de junio de 2024
Opinión espontánea
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Respuesta de Coffee Beanery

So obviously a FAKE REVIEW

Valorada con 1 estrellas sobre 5

Complete scammers

Complete scammers. Stay away.
They will take your money and then never deliver. They won't answer the phones. They will block your emails and refuse to engage with online chats.

23 de julio de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

Never heard of this Customer obviously another FAKE REVIEW

Valorada con 1 estrellas sobre 5

a scam be aware

Hi ,

I am sending this message to request a full refund of $6414 for the coffee machine I have ordered on 18th of Jan. I have called and message you many times . I have also requested the full refund through my bank which has been rejected from your side .

invoice number INV-203406.

It’s now 8 month past , where is my coffee machine ?

The only reply from this company is saying everyone is fake review . Can not understand why these businesses still exist in Australia.

14 de agosto de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

So obviously a FAKE REVIEW

Valorada con 1 estrellas sobre 5

My order never get delivered and the…

My order never get delivered and the promised of refund never happened.

They never reply to email and your call will always go to a voice mail.

NEVER EVER BUY FROM THEM!!!
I GIVE THEM ZERO STAR REALLY.

I'm not a competitor.
Check your email from acabrer.

15 de diciembre de 2023
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

Another obvious Competitor FAKE REVIEW no name zero details

Valorada con 1 estrellas sobre 5

Unable to contact and no machine

I have ordered a machine in March and am unable to get in contact with anyone and no machine.

It is infuriating to the point I can't even get a refund as no one will return any of my calls or emails

6 de agosto de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

As you well know weve been in very recent contact with you .

Valorada con 1 estrellas sobre 5

no machine, no money back

I ordered and paid for a coffee machine online. The product was never delivered. As I paid via PayPal, I asked for a refund. Coffeebeanery accepted the refund (to appease PayPal) but somehow cancelled the refund (I have no idea how this is possible). So I still have not received the machine, nor have I received my money back. Unfortunately, I didn't check the seller's reviews before I ordered. I have seen that coffeebeanery sometimes replies to reviews here. This might be a way to contact them and solve the problem, as they do not answer emails.

16 de junio de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

As you well know the funds have already been deducted from our Paypal account, its unto them now .

Valorada con 1 estrellas sobre 5

DO NOT DEAL WITH THIS MOB!!

DO NOT DEAL WITH THIS MOB!!!
Avoid this company at all costs.
We requested a refund on the purchase when it became clear they didn't have the product and couldn't deliver on it.
The refund was never progressed after several weeks. We ended up progressing a dispute claim through our credit card company to extract the funds out of them. When I made a follow up enquiry and they looked at the order number they hung up the phone and said quote "talk to your bank".

31 de julio de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

Hi
As you well know you've already claimed a credit card charge back some time ago ,its not our fault that your bank hasn't refunded you in a timely manner.
Why would you after all that be contacting us to refund you when the funds had already been deducted from our bank account by our credit card gateway.
Also nobody hung up on you ,they said after explaining the above for 10 minutes , to please talk to your bank .QUOTE
Truly unbelievable

Valorada con 1 estrellas sobre 5

Ordered a coffee machine in March

Ordered a coffee machine in March, never received product. Contact them, they keep saying they will send stock but never sent. Until July now, still no stock sent, lodged a refund claim, and they cancelled my refund request! They don't get back to you.
Don't order from here, they are scam!!!

19 de julio de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

Hi Natalie,As you well know our supplier let us down, you also know that you've claimed a dispute via PayPal which they advised will be paid by them .
If you've made a dispute with PayPal theres no way for us to cancel it ,and BTW were not scamming you your refund will be paid by them.

Valorada con 1 estrellas sobre 5

Veterans going without

We ordered a coffee machine to serve coffee to veterans as a not for profit.. you get to talk to them etc and once its paid they leave you high and dry and you never get your product.. Its a scam please be warned.. only positive feedback is from the guy who is running the scam.. be careful.

18 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SOMEONE CALL THE POLICE!!!

SOMEONE CALL THE POLICE!!!
This company is a total SCAM - coffee machine was paid in full and never came and we have been ghosted!!
D I S H O N E S T C O M P A N Y !!!

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product never received

Awful company, ordered a coffee freezer in March, 3-months later no sign of the freezer. After many attempts to contact the business through all the possible channels, we had no luck in getting any information on the order or a refund. Avoid at all cost.

24 de junio de 2024
Opinión espontánea
Logotipo de Coffee Beanery

Respuesta de Coffee Beanery

we would love to know who ZP is another Fake Review

Valorada con 1 estrellas sobre 5

Money not refunded

I paid $550 to get my coffee machine repaired. They took 4 weeks and when I contacted them they couldn't send a tech. I requested a refund and then all comms went silent. I have reported them to NSW fair trade Commission. I was told they were having a fair few complaints about these guys. But they couldn't do much to get my refund. Please be very careful if you pay these guys.

15 de enero de 2024
Opinión espontánea

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