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Valorada con 1 estrellas sobre 5

RIP OFF BRITAIN (NOT GREAT) Just had to file a ‘Confirmation Statement.’ Usually every year, it was thirteen pounds, fifteen at the most, today it is FIFTY POUNDS! Why on earth are we business... Ver más

Valorada con 1 estrellas sobre 5

Thinking about closing my company. Honestly feel like they want everyone to close their accounts, stop changing everything and the whole Softwear is awful.......

Valorada con 1 estrellas sobre 5

I have never been through such a soul destroying experience. It's so complicated unless you are techno wiz. It took hours and hours of being blocked, codes not arriving and virtually saying actually... Ver más

Valorada con 1 estrellas sobre 5

Should score minus stars. ID verification process. What an absolute nightmare. Spent at least 35 mins online Sunday. Just got frustrated and upset. Rang today. Woman I spoke to was really lovely and d... Ver más

1,2

Muy malo

TrustScore: 1 sobre 5

216 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(216)

66 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dp protect Ltd



I had an excellent experience with Companies House, thanks to the outstanding support from Harold and Shana. They were professional, efficient, and incredibly helpful throughout the entire process. Their clear guidance, prompt responses, and dedication to exceptional customer service truly stood out.

I was particularly impressed by their willingness to assist and ensure everything was handled smoothly. I highly recommend Harold and Shana for their reliable and professional support—they are a credit to Companies House!

Thank you once again for your excellent service!

18 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute joke!

Absolute joke!! Sent me a compulsory strike off so I paid my confirmation statement and said I am still trading and 2 months later they strike my company off as dissolution! Tell Natwest I am dissolved and they shut my bank! Then demand £500 to appeal the dissolution and Natwest won’t give me my money to pay the appeal until my account is live - otherwise they said they are sending all my funds to HMRC in 2 months! Absolute SCAM!!

11 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad Gateway

Bad Gateway
Just tried to lookup information on a Company and I got the above. Gave up after 5 times
I sometimes get this when online filing too.
Absolute disgrace. This institution gets worse by the day. Phoned a few days ago asking for an Authorisation code reminder and the girl said she couldn't do that, but one did arrive by post.
File online they say! Well we can, maybe, if the gateway isn't a Bad One, and the facility is there

19 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

no help just email templates back

I struggle to read on a computer screen so need help (this was copied and pasted from my remarkable). been trying to get help for 2 years now and having to involve my MP for help.
My issue is after being told to e-mail my compliant in that i can not use website or screens well without assistance.
in 2023 i got help and it was painless in 2024 they seemed to no longer accept that dyslexia is real and i just get the following email. So now my accounts are overdue.

My complaint is i need help from someone reading what is on the screen for me, or helping me though the process.

Thank you for your email.
Below is advice on filing your accounts online, my colleagues in compliance will respond to the other points in your email.
To file Micro-Entity accounts (as previously filed last year) please sign in via Sign in to WebFiling - Companies House WebFiling account - GOV.UK
You will need your company number and 6 character authentication code to file.
Please let me know if I can be of further assistance with online filing.

no one ever gets back to you and you are ignored constantly. I am made to feel like i an a nuisance to them. The fail massively under the Equality Act 2010 where dyslexia is classed as a life long disability.

16 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless

These people are completely and utterly useless. I had to pay a £300 late filing fee after they told me over the phone the deadline date was a month after the actual date.

31 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unbelievable

I submitted confirmation statement in December, received a receipt all seemed fine. I went away in Jan but yesterday received a letter saying we are overdue! I spent the day emailing back the receipt, they replied 6 times telling me their office hours and how to submit & what penalty I will receive even I submit now! Unbelievable! Is this AI???

12 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

UK IS 3rd WORLD

Trying to fill a confirmation statement. Payment doesnt go through. Pages are crashing all the time.
LEAVE UK, IT'S ALREADY TOO LATE. UK IS 3rd WORLD

13 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Opened a company was so easy and you…

Opened a company was so easy and you guys send me letter and offer a Business account with Countingup
offered me a Scammer Bank and now my this bank is stolen my money !!! and dont send it back
closed my account with no reason and the bank dont reply back to me !!
Why company house working with Fake Scammer Business banking ????
this is my question why you guys let this Scammer Countingup "Business account " to send and offer bank card for someone who signed up with company house ?????
can you got back my money ??
can you remove this Counting up from your System to dont send other offer for the new business owners
because this company is Fake and Stolen People Money !!!

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude and incompetent

Never dealt with such an incompetent and rude people in my life. Making things difficult for the small business to make minor changes which should take 5min.
Call them every week and get lies, as every person I speak to gives me different answer, staff is rude and leave business like mine trapped and furstrated. This situation causes me unbelievable stress and it seems that no one can help me, each time I need to wait 10 days to find out that my request is rejected due to their error as they are looking not at the latest documents I sent. Even if I call them to advise when I sent correct forms they say, that they can see it and working on it, 2 days later I get a letter (AGAIN) stating that my request is rejected and copy of the OLD form attach which I sent once, since then I sent 3 emails with an updated form and all emails were acknowledged. It feels like they are doing it on purpose.

29 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Where do I start

Where do I start? I've been trying to register a CIC with companies house for 4 months. Firstly, the online application process doesn't work, after multiple failed attempts, eventually gave in and did it by post. My application has been sent back 4 times for the most ridiculous reasons, for example, there appears to be a full stop in between a letter etc. The application has then had to be sent back which has taken ANOTHER 3 weeks to sort. Called customer services multiple times only to either be hung up on or told they can't help. I worry about the staff they have employed there they are all terrible. What has this country come to? People are trying to better themselves and keep small businesses local only to be met by constant barriers. I am past being angry I just think it's embarrassing.

18 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute bunch of useless nasty…

Absolute bunch of useless nasty scammers, break GDPR and is actually run by people who are unprofessional. Needs massive reform, a haven for fraud. Also charges huge amounts of money for small companies to make minor changes.

29 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Their online system error - so have to use paper - and I am punished for using paper -so unfair

I have been trying to register a company. They rejected my application because they regards a letter and the Secretary of State, as not worthy of the paper it os written on. Wanted me to upload another document but the system will not bring up that page. I have spent 1.5 days, the last 2 hours with a manager form Companies House. He couldn't do it either. Now have to do a paper application which might take weeks to be entered on the system - punishment for using paper - bur it not my fault they cannot get their system to work.

22 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No accountability for fake companies

A company was set up and was enticing young people to apply to work for them. At the interview they were told it was more of an 'opportunity' and they would be working for free to gain experience for the first 6 months. The company director had about 4 of these businesses all set up from the same address. Companies House responded to my concerns by saying "unfortunately we can't get involved" totally sums up how useless they are.

20 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

What Do We Do With This Basket Case Organisation?

We're a small company that uses credit checking agencies and have credit insurance. We received an account application from a company and could get a high level of insurance. Their accounts were strong. Having this level of confidence we opened the account and soon felt nervous (they wanted goods within minutes of us opening the account) so we put them on hold; it felt wrong.
Thank goodness we did. Everything on their Companies House listing was false and the only address was a service office.
We lost about 800 pounds. No great deal, but......
How can Companies House ask for no proof on Directors, no proof on who audited or signed off the accounts?
Basically nothing on their website for small businesses is wide open to fraud.
Having complained we got absolutely nowhere. Having spent hours waiting on the phone and emailing to get "escalated" (bulls++t), we have got nowhere.
They simply do not care.
The place is operated so loosely that it's not wonder that fraudsters can run rampant.
What can we do?
I have spent time on this with our MP, but feel we are just crying in the wind

19 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company

Someone opened up a company in my name and address for £1 which is stupid, used my "digital signature" and apparently didn't think to do security checks at all.

Took me multiple months to sort it out, meanwhile i got harassment and stress from
various letters asking me for confirmation statements or I'd be receiving legal action.

Finally last month after nearly a year of them not doing anything to help, i managed to get through to them and get my details removed.

You really should make it £500 to open a company instead and add more security measures and checks to prevent this in the future.

15 de agosto de 2024
Opinión espontánea

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