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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If we could give a zero rating we would. The service was absolutely terrible. We waited almost an hour both for the car to be collected and returned despite giving plenty of notice of our ar... Ver más

Valorada con 1 estrellas sobre 5

I would give no stars if possible. Terrible service, hour+ waiting time to pick up, 45+ mins wait for minibus to arrive for drop off (offered to drop me in my own car at Holiday Inn then walk AFTER pa... Ver más

Valorada con 1 estrellas sobre 5

The booking was made through Compare the Airport Parking, and the parking provider listed on my confirmation was Airshire Park and Ride. I am still waiting for an explanation regarding who accessed my... Ver más

Valorada con 1 estrellas sobre 5

Horrendous. Don’t use. Called to say we had collected our luggage and the person on the phone made out like he couldn’t understand us. He called us drunks, racist. Hung up on us. We honestly thought w... Ver más

1,3

Muy malo

TrustScore: 1.5 sobre 5

606 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 7% de las opiniones negativas

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1,3

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(606)

110 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

AVOID, AVOID, AVOID!!!

The prices quoted exclude the local parking access charge when you drop off and then you collect. They over charge for this as well, £8.40 when it should be £5. Also took 40 mins for the car to be returned, very annoying after a long flight
I’d go for reputable providers, not these scammers who keep reinventing themselves under new names

13 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lying, untrustworthy company

Phoned to say we were here over an hour ago, still no car. Have phoned four times and each time been told ‘your car will be there in 5 minutes madam’.
Another family waiting with us were told the same - their car has just arrived 50 minutes late, covered in mud!
An hour and 20 minutes now 5 calls and still waiting….

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam comparison site..

Scam comparison site... literally a middleman of no consequence approving any old parking company with no quality control whatsoever.

Some of the parking companies they list are so bad ... I mean beyond bad. Watchdog level.

The company of choice if you don't value your car, your time or your money.

11 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Luton meet and greet stay away!

I would strongly advise avoiding this so-called Meet and Greet service at Luton Airport.

First of all, the meeting point is a fair walk from the terminal entrance. This is not what I would consider “meet and greet” – I expected the car handover to be in the local drop-off/collection area directly outside the terminal, not a trek away.

On return, things got worse. Despite calling as instructed once we had collected our bags, we were left waiting 40 minutes at 2am before the car finally arrived. When it did, the driver pulled up driving fast and erratically, which gave me real concerns about how my vehicle had been handled during my trip. I’ll be checking the inbuilt tracker and will be reporting back accordingly.

Overall, this was a very poor experience. I would never use this service again and would recommend others to avoid it at all costs.

8 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID!!

AVOID!!! Worst airport parking I have ever experienced, after our amazing holiday we all arrived back to the airport ready to be collected for our car, called driver 30 mins before we needed pick up (when we was getting our luggage) and he took over a hour to pick us up, we was left in the hammering down rain at the pick up point with a child as we was told to be at the same place we was dropped off, called numerous times then when he did come for us he didn’t help us load the suitcases in the car or even attempt to open the boot then as we was leaving the car park he stopped and had a chat with his friend for god knows how long (as you can imagine we was fed up of waiting at this point so this was the icing on the cake ) but it gets worse, driver was then texting on his phone while driving us and another family back to our cars, partner made a comment but he still continued to do it the whole journey, he had no care in the world and kept brushing past the bushes through the lanes, eventually after a 15/20 drive (not close by as stated) we got to the car park and the driver just got out of the car and didn’t say a word to any of us so we had to get out and unload all our suitcases ourselves and ask for our car. Avoid at all costs. I’d rather pay triple and know my car is safe and my family’s life isn’t at risk. The most unprofessional and untrustworthy company I have ever used. I will be sticking to silver zone & Oakwood parking!

3 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid like the plague.

Avoid like the plague.
They use cowboys, they are cowboys. They should be audited as they are not a trustworthy company, offer no support at all. If you get a quote through them with 5 Star Parking - they are even worse.

21 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid!

This is just a broker and though their reviews might be ok they use companies with a 1 star rating. When you realise this they will charge you £40 to cancel the booking. If you read the terms they will charge you silly prices for any amendments also.

2 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID

1. Booked with a discount code - total cost paid. Invoice came through saying about how you need to pay £7 each way to enter and exit car park.
2. Car taken to a yard.
3. My card details were used two days later - £300 taken out of my
bank by same company- contacted on numerous occasions- no response- claim of fraud put to bank.
4. Arrived a few minutes into next day - charged an extra £15 ! Car would not be released until money paid
5. Still no communication from
company regarding fraud.
AVOID AT ALL COSTS!

I thought it was the same company I used the last time at Gatwick floor C
These bunch of pirates are on floor 4!

30 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company

Very strongly recommend that you DO NOT use this company. They run under different names, all are very poorly run. Drop off wasn’t a problem however pick up was. Waited for over 90mins for my car. Not good when you have a 2 hour drive ahead of you and have been travelling all day! I wasn’t the only one waiting for over 90mins a family with a young child was too. I have used many companies before never had any problems. If the number they give you to call is 07471101172 stay clear!!

31 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company at all costs

Avoid this company at all costs. We had our front bumper scratched and they don't want to take any responsibility ignoring the phone calls and emails . Hell knows who and how was driving our car never using this company again!

4 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst experience of my life

Avoid. There website is a lie. They promote cowboy companies to take control of your car.

I have contacted customer service multiple times to complain about one of the worst experiences I’ve had. They are accountable as they promoted a service with “5 star reviews” and that did not match reality. The company I booked with ended up having the worst Google Reviews.

Avoid Compare Your Airport Parking, epically their Express Parking. Green Oaks Car Park and Ride is a lie, scam and will ruin your holiday like mine

6 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company

Deceiving company, despite that i booked with the option of free cancellation, they charged me 30% plus the booking fees when I cancelled within the allowed time for cancellation.

17 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE. THE MANAGER AND OWNER OF ONE OF THE COMPANYS REFUSED TO RETURN MY CAR UNTIL HE WAS HAPPY I APOLOGISED ENOUGH FOR CALLING HIM MATE AND BROTHER. AND THEN THREATEND VIOLENCE. AND THEN FINALLY PARKED THE CAR WITH THE KEY IN THE WINDOW AND LEFT UNNATTEND FOR 30 MINUTES UNTIL I COULD FIND IT. HE THEN PROCEEDED TO TELL ME HE SLEEPS WITH MY SISTERS. HORRIBLE HUMAN. AND A COWARD. AND WILL LEAVE YOU STRANDED IN THE AIRPORT AT 3 IN THE MORNING FOR HIS OWN ENTERTAINMENT

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This website deals with poor Airport parking companies

UK user and this website need to be held account. They deal with poor airport meetand greet companies and the reviews of these companies are terrible. And then this website will just say nothing to do with us. That's not good enough, if you offer a platform to scam operators, you need to be accountable. My car was not even moved to a secure location for at least 3.5 days and left in a disabled parking sport in Gatwick North. I am now fighting a £100 charge from NCP

11 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If you are from the UK

If you are from the UK, look at the positive reviews; ALL FROM THE US. All negative reviews are GB. That imbalance shows fake reviews are being uploaded. Be careful. a) you book with one provider. They send you details of another b) the email replies come from sarah but the single mobile goes to one man c) if you cancel they, take £40. I do not think that any minor savings you make using this comparison site will compare to the potential damage, loss of, use of during your stay if your precious car. Just keep that in mind when you send them your money. Read GB reviews only.....and be careful if they are not verified.

18 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Car damaged

I would never use this service again my car was returned to me with scratch marks on all 4 doors.very hard to get a response

23 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Compare the Airport Parking

This review is not even worth 1 Star.
From the out set Compare the Airport parking miss leads customers does not complete due diligence checks on its service providers.
This relates to Meet and Greet at Luton Airport.
When booking online, the site states drop off and pick up from the terminal car park. However when booked drop off is at the Mid stay car park a good 10 minute walk if you are able bodied.
It shows the Service provider to be IMG Parking LTD.
On meeting the driver, who barely spoke English, I had to familiarise his how to engage/disengage the handbrake. There was no inspection, no imagery taken nor mileage recorded. I did this in his presence.
On my return in the early hour following delays, I rang the contact number provided, repeatedly rang, no answer. I make my way to the Terminal car park collection point whilst still ringing.
Eventually answered to be told to go and wait at the Mid stay car, the driver will be 30 minutes. I question this as this is not Meet and Greet nor does it relate to the instructions contained in the email. I ask for the company name. I am told Global Viking or Viking Global. Either way neither relate to a Car parking Service.
I get told to go to the other car park and get hung up on.
30 minutes pass, no vehicle or further contact from the company. I spend the next 15 minutes repeatedly ringing, no answer.
Eventually the same female answers and states the driver will be with me in 6 minutes. Quite specific. A further 20 minutes pass again with me constantly ringing. Eventually the same female answers, states she is contacting the driver, putting me on hold. After 6 minutes of holding and no update or vehicle, I hang up and try again. This time I speak with a male. I inform him the next phone call I make is to the police to report the vehicle stolen, this suddenly sparks his interest. The next few minutes I receive several calls. One stating he was in the car park with my vehicle.
Indeed he was in the car park but not in my vehicle.
Approximately 90 minutes later, my vehicle does turn up, then promptly rolls down the hill. Fortunately he stopped it before hitting anything. Again instructed how to apply the handbrake.
Unfortunately for him he got my wrath and more. He had to be told to stay whilst I inspected the vehicle and mileage.
Avoid Compare the Airport parking at all cost, unless you think I have been unreasonable. Customer focus? What customer focus? The service providers are just as incompetent.

23 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paid for service for meet and greet at…

Paid for service for meet and greet at Birmingham international and then told shortly before travel they no longer did this and I would need to drive to their car park some 6 miles away. Awful service and awful service from comparison site having to pay £40 to cancel ……AVOID AVOID AVOID

18 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs


You’re basically handing your car over to a stranger with no care or transparency of who is looking after it. My car was given Meet and Greet Luton Airport Parking / S2A Limited while on holiday, expecting it to be kept safe. Instead, I returned to a Notice of Intended Prosecution for a speeding offence that happened while my car was in their possession.

This means someone from their company was driving my car without permission, breaking the law, and putting my insurance, licence, and finances at risk.

When I raised a formal complaint, I asked for an explanation, a refund, compensation, and an apology. What I got instead was evasion, zero accountability, and no resolution.

Handing over your car to them is essentially giving your keys to a complete stranger who will drive it wherever they like, however they like, and the company will do nothing to take responsibility.

Completely unacceptable. Avoid this business like the plague.

4 de junio de 2025
Opinión espontánea

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