Superb company to deal with, they really do go the extra mile. Very reliable and the customer service is second to none. Katie is a superstar, an asset to any business.
La empresa ha respondido
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Consulta las opiniones de los clientes
The whole process couldn't be easier. from an initial phone call where I spoke to Katie, she very professionally talked me through the process of ordering from home and picking up my components in p... Ver más
La empresa ha respondido
I was unable to buy items from company, because I haven't so called EORI and VAT numbers. I'm a private person, I was intending to buy small amount of parts for my personal project. I could be w... Ver más
La empresa ha respondido
Excellent! Samples rapidly delivered, parts ordered and deliverd just as quickly. Good realistic prices make them suitable for use in a production enviroment, rather than the crazy prices some other... Ver más
Información sobre la empresa
Escrito por la empresa
Components Direct is your trusted online supplier of fasteners and components, making it easy for both businesses and individuals to order the parts they need quickly and with confidence. Our user-friendly e-commerce platform provides direct access to a wide choice of products, all available from stock and ready for fast delivery across the UK. We supply a wide range of customers, from large manufacturers and trade professionals to DIY enthusiasts and hobbyists. Whether you are sourcing components for a major project or simply need a reliable supplier for everyday essentials, Components Direct is here to provide a solution. Our range covers everything from fasteners and fixings to specialist components, helping you find exactly what you need in one place. Quality is at the heart of everything we do. Our service is backed by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications, which means every product we supply meets strict standards for quality, safety and environmental responsibility. Alongside our wide product choice, we pride ourselves on delivering excellent customer support. Our experienced team is always available to answer questions, provide guidance and ensure your order is handled with care. At Components Direct we combine reliability, convenience and service to make sourcing fasteners and components as straightforward as possible.
Información de contacto
Nunn Close, Huthwaite, NG17 2HW, Nottingham, Reino Unido
- 01623 788400
- sales@comdir.co.uk
- www.components-direct.com
Could not be faulted .....
Contacted Components Direct in my search for a specific clip. They could not have been more helpful in communication and happily sent me a sample prior to commiting to an order. Exceptional customer service
13 de agosto de 2024
Opinión espontánea
Respuesta de Components Direct
Dear Dominic,
Thank you so much for your kind words and for taking the time to leave this fantastic review!
We're pleased you had a positive experience with our team. Providing excellent customer service is something we always strive for.
We hope the sample is suitable but if not please let us know.
Thanks again for choosing Components Direct!
Best regards,
The Components Direct Team
A great company to deal with.
A great company to deal with from start to finish.
12 de agosto de 2024
Opinión espontánea
Respuesta de Components Direct
Dear Danny,
Thank you for your 5-star review on Trustpilot!
We’re thrilled to hear that you had a great experience dealing with us from start to finish. Your kind words mean a lot to our team, and we’re glad to know that we could meet your expectations.
Your feedback helps us to continue delivering excellent service, and it also assists other customers in making informed decisions when choosing to work with us.
If there's anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
I have used Components Direct for many…
I have used Components Direct for many years and always found their products to be good quality, competitively priced and importantly for our business, turned around quickly. A pleasant company to deal with!
8 de agosto de 2024
Opinión espontánea
Respuesta de Components Direct
Dear Darren,
Thank you for taking the time to leave us a 5-star review on Trustpilot! and for your continued trust in Components Direct over the years!
We're delighted to hear that you've consistently found our products to be of good quality, competitively priced and delivered quickly to meet your business needs.
It’s always a pleasure to serve valued customers like yourself. Your feedback on Trustpilot is greatly appreciated and not only helps us to continue improving but also assists other customers in making informed decisions when buying from us.
If there's anything more we can do for you, please don’t hesitate to contact us.
We look forward to continuing to support your business!
Best regards,
The Components Direct Team
Zara was so helpful-made the process…
Zara was so helpful-made the process very easy. Will definitely buy again if we need to.
5 de agosto de 2024
Opinión espontánea
Respuesta de Components Direct
Dear Majella,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We're thrilled to hear that Zara was able to make your experience smooth and hassle-free and it's great to know that you would buy from us again.
If there's anything else we can assist you with in the future, please don't hesitate to contact us.
Best regards,
The Components Direct Team
Fast delivery accurate description and…
Fast delivery accurate description and value
17 de julio de 2024
Respuesta de Components Direct
Dear Steve,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We're delighted to hear that you were pleased with our fast delivery, accurate product descriptions and value. Your satisfaction is our top priority and it's great to know we met your expectations.
If you need anything else, please don't hesitate to contact us.
We look forward to serving you again in the future!
Best regards,
The Components Direct Team
Easy to order good quality products
Easy to order good quality products. I bought castors for a very heavy sewing cabinet and all dimensions, weights and loads were given and fully described. I was notified of the progress of my order immediately and it arrived very well packed and on time. The castors are perfect for my needs and very reasonably priced.
15 de julio de 2024
Respuesta de Components Direct
Dear Curly,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We're pleased that you found the ordering process easy and that our detailed product descriptions helped you find the perfect castors for your heavy sewing cabinet.
Your satisfaction is our top priority and we're pleased that you found our products to be good quality.
If you need anything else, don't hesitate to reach out.
Best regards,
The Components Direct Team
Great customer service
Great customer service quickly pointed in the direction of the hinges I was looking for and free next day delivery was a bonus.
24 de julio de 2024
Opinión espontánea
Respuesta de Components Direct
Dear Ewan,
Thank you for your 5-star review on Trustpilot!
We're delighted to hear that you had a great experience with our customer service team and found the hinges you were looking for.
Your feedback is invaluable to us and we're here to help with anything you may need in the future.
Best regards,
The Components Direct Team
I was unable to buy items from company
I was unable to buy items from company, because I haven't so called EORI and VAT numbers.
I'm a private person, I was intending to buy small amount of parts for my personal project.
I could be wrong, but companies blind follow trade rules make misery for general public.
Clearly should be option for private persons to buy freely without any barriers.
21 de julio de 2024
Respuesta de Components Direct
Dear Juozas,
Thank you for sharing your feedback on Trustpilot.
We apologise for the inconvenience you experienced while trying to place your order. We understand that the requirement for EORI and VAT numbers can be frustrating, especially for private individuals purchasing small amounts for personal projects from businesses.
As a result, we contacted you directly to discuss this issue and were able to resolve it for you. We appreciate your patience and understanding and are glad we could assist you in finding a solution.
At Components Direct, we strive to make the purchasing process as smooth as possible for all our customers.
If you have any further questions or need assistance, please don't hesitate to contact us on 01623 788 400.
Best regards,
The Components Direct Team
The product is better than the one…
The product is better than the one fitted by the manufacturer and less than half of their replacement price. Delivery and customer service were excellent.
6 de junio de 2024
Respuesta de Components Direct
Dear Chris,
Thank you for your fantastic review!
We're delighted to hear that our product exceeded your expectations. It's great that our customer service also met your high standards.
Your feedback is incredibly valuable to us and motivates our team to continue delivering top-quality service.
If you have any further questions or need assistance, please don't hesitate to reach out.
We look forward to serving you again in the future.
Best regards,
The Components Direct Team
Respuesta de Components Direct
Hello Anthony,
Thank you for taking the time to leave us a 5* review!
We're delighted that you found our service excellent and that your item was delivered quickly.
Your satisfaction is our top priority and it's great to know we met your expectations.
We look forward to serving you again in the future!
Best regards,
The Components Direct Team
Superb customer service from start to…
Superb customer service from start to finish. Really know their products.
19 de junio de 2024
Respuesta de Components Direct
Dear Customer,
Thank you for taking the time to leave a review. We're pleased to hear that you had a superb experience with our customer service from start to finish. Our team takes great pride in knowing our products inside and out and it's wonderful to see that reflected in your review.
Your satisfaction is our top priority and we're thrilled to have met your expectations. Should you need any further assistance or have any questions in the future, please don't hesitate to contact us.
Thank you once again for choosing Components Direct. We look forward to serving you again soon.
Best regards,
The Components Direct Team
Brexit issues delivering to Northern…
Brexit issues delivering to Northern Ireland. Ailsa worked hard to get around them and get me what I wanted.
16 de junio de 2024
Respuesta de Components Direct
Dear Andrew,
Thank you for taking the time to leave a review. We're glad to hear that Ailsa was able to assist you effectively, despite the challenges posed by Brexit. Your satisfaction is our top priority and your feedback is invaluable in helping us optimise our service.
Thank you for choosing us, we look forward to serving you again soon!
Kind regards,
The Components Direct Team
Respuesta de Components Direct
Hello Kelvin,
Thank you for taking the time to leave us a 5-star review!
At Components Direct, we strive to maintain excellent service and your feedback is invaluable to us. We look forward to serving you again soon!
Best regards,
The Components Direct Team
Update on earlier Trustpilot review
Update on earlier Trustpilot review. Really pleased with pull down rails, they are very sturdy and look very smart in our new wardrobe setup. They have a very strong spring mechanism so currently its a bit of a pull to lower the rail but I think thats because we are well under the weight allowance.
Very pleased with the easy ordering procedure, prompt delivery and the helpful Sales Team. I would not hesitate to purchase more items from Components Direct and would definately recommend the Company.
22 de marzo de 2024
Respuesta de Components Direct
Hello Christine,
Thank you so much for your updating your review from 4th April and for sharing your positive experience!
We are delighted to hear that the pull-down rails have met your expectations and that you are satisfied with their quality and functionality in your new wardrobe setup. It's great to know that they are performing well!
Our Sales Team are always ready to assist should you need any more products or support.
Thank you once again for recommending Components Direct. We truly appreciate your trust and look forward to your next visit!
Kind regards,
The Components Direct Team
Respuesta de Components Direct
Hello Gary,
Thank you for taking the time to leave us a review!
We're happy to hear that your online ordering experience was smooth and that your goods arrived promptly.
At Components Direct, we strive to maintain excellent service and your feedback is invaluable to us.
We look forward to serving you again soon!
Best regards,
The Components Direct Team
No quibble sample parts sent out for…
No quibble sample parts sent out for free. Quick quotes. Easy to place PO’s. Fast dispatch.
9 de abril de 2024
Respuesta de Components Direct
Thank you for your positive feedback and for taking the time to post this review!
We're delighted to hear that you were pleased with our services. Our team works hard to provide an efficient service and speedy dispatch and we’re glad to see those efforts reflected in your recent experience.
We appreciate your recommendation and look forward to serving you again soon!
Components Direct Team
Helpful and quick!
Helped identify the correct part and despatched the same day. Really efficient and friendly experience.
9 de abril de 2024
Opinión espontánea
Respuesta de Components Direct
Thank you for taking the time to write a review!
We're delighted to hear that you had a friendly and efficient experience with us. Our team always strive to provide excellent customer service, so we're pleased that we could assist you in finding the correct part and get it despatched on the same day.
We look forward to serving you again in the future.
Thank you for choosing Components Direct!
I had an enquiry about loom clips, got sent the type I wanted but the min quantity was to high for what I required
I had an enquiry about loom clips, the young lady sort it in quick time thanks
19 de marzo de 2024
Respuesta de Components Direct
Thank you for taking the time to leave us a review. We're glad to hear that our team, particularly the young lady who assisted you, was able to quickly address your enquiry about loom clips. We always strive to provide efficient and helpful service.
We aim to accommodate the needs of all our customers, and feedback like yours is incredibly valuable as it helps us to review and where possible, adjust our policies to better serve our customers.
Please do not hesitate to get back in touch with us if you have any further questions or if there’s anything else we can do to assist you.
Thank you again for choosing Components Direct and for your feedback. We hope to serve you again in the future.
Components Direct Team
Looks verdy sturdy & well made
It was very easy to place an order. The rail systems arrived on time, look very well made and sturdy. We havent been able to install them as yet but will update my review/comment at a later date.
20 de marzo de 2024
Opinión espontánea
Respuesta de Components Direct
Thank you very much for your positive feedback and for taking the time to post this review. We're glad to hear that your experience with ordering from Components Direct was seamless and that your rail systems arrived on time, meeting your expectations in terms of quality and sturdiness.
We understand that you haven't had the chance to install them yet, but we look forward to hearing about your complete experience once you do. Your satisfaction is our top priority!
Thanks again for choosing Components Direct.
The Components Direct Team
LED lights
Although one of the parts delivered was faulty this problem was quickly rectified. The person I dealt with was friendly and efficient.
28 de febrero de 2024
Respuesta de Components Direct
Thank you for taking the time to share your experience.
We sincerely apologise for the initial inconvenience caused by the faulty part but are delighted to hear that our team was able to resolve the issue swiftly and to your satisfaction. Providing friendly and efficient service is our top priority, and we're glad we could meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out.
Looking forward to serving you again in the future!
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