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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using the Comercial road branch in Swindon a while now. It is always clean and tidy each cabin is checked regularly,little touches like the bows on the blue roll. Lauren and her team are a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Took my credit without any notice email or anything. I dont really use the beds much but I would usually top up my credits with a offer so I'd get a better deal, wish I hadn't now. £20 taken away from... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

What’s the point in having self service checkouts when every one I’ve been in the staff come over and start pressing buttons and trying to sell you stuff. I don’t even know what other you offer beca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always have a positive experience in the Camborne shop. Nothing is too much trouble for the staff, they are friendly and very knowledgeable about their products etc. the shop is always clean and ti... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Salón de bronceado

Escrito por la empresa

Recognising a niche in the market for high-quality tanning facilities, Consol came from Denmark and set up in the UK in 1996, rapidly expanding their no appointment necessary, hassle-free concept into over 54 locations throughout the South and Midlands. With the latest world-class sunbeds and our own advanced tube technology, Consol operates every bed to the safe limit of 0.3. The result is a deeper, darker and longer-lasting tan that is built up professionally, responsibly and safely. With QR code log in and opening hours of 7am until 10pm, 7 days a week, Consol offers convenience, high quality and peace of mind.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 64% de las opiniones negativas

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3,7

Todas las opiniones

(105)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

visited the Consol Reading store yesterday…

visited the Consol Reading store yesterday and was served by a lady called Teegan. She was incredibly helpful and knowledgeable about the beds and products, taking the time to answer my questions and make sure I felt looked after, even collected my item from the vending machine and informing me of the parking register.
I genuinely felt like a valued customer rather than someone being rushed in and out. Teegan even checked in with me again as I was leaving, which was a lovely personal touch.
She is a real credit to your company and deserves recognition for the excellent customer service she provides.

22 de julio de 2026
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

We're so glad you had such a great experience at our Reading studio! Thank you for taking the time to leave us a lovely review. I will pass on your glowing feedback to the team.

Valorada con 1 estrellas sobre 5

I travel the country for work and these…

I travel the country for work and these sunbeds are definitely up there with the worst sunbeds I have used, the beds look good but don’t tan you at all. They’re obviously not maintained or re-tubed. Gutted I wasted my money. I’m sick of wasting my time in s**t shops like this one! Shut down or sort your beds out!

26 de junio de 2026
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Hi Holly,
So sorry to hear you didn't have a great experience with us. Our 0.8 compliant beds are regularly maintained and looked after to give our customers the safest, most comfortable and optimal tanning sessions as possible. Thank you for your review, I will pass this feedback along.

Valorada con 1 estrellas sobre 5

I visited the Farnham Consol shortly…

I visited the Farnham Consol shortly after it opened and, unfortunately, found the experience quite disappointing. There appeared to be several staff members gathered with friends or acquaintances, creating a loud and somewhat intimidating atmosphere that made it difficult for solo customers to feel comfortable or welcomed.

Rather than feeling like a customer, I felt as though I was intruding on a private social gathering. The environment was overwhelming enough that I decided to leave without staying.

I’ve visited other Consol branches and have always found them friendly and welcoming, which made this experience all the more surprising. Given Farnham’s reputation as a pleasant and well-regarded town, I had expected this branch to reflect the same high standards. Hopefully this was just an issue during the opening period and not representative of the experience going forward.

30 de mayo de 2026
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Hi Angie,

I'm very sorry to hear you didn't have a welcoming experience at our Farnham studio. As a brand new studio, they are finding their feet but this is not the level of service we strive for especially in our new locations. Thank you for the feedback, I will pass this feedback onto the team to ensure this experience doesn't happen again.

Valorada con 5 estrellas sobre 5

Never been to a tanning studio better…

Never been to a tanning studio better than sidwell street exeter. Every member of staff is so kind and so welcoming. Beds super clean and give you a great tan. Can’t recommend enough! Going to miss it next year :(

28 de mayo de 2026
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Hi Caterina,

Thank you so much for such a lovely review! We hope to see you again very soon.

Valorada con 5 estrellas sobre 5

I wanted to join Consol at Sidwell…

I wanted to join Consol at Sidwell Exeter, but my phone was making it VERY difficult not allowing the verification. Liz went above and beyond to try everything to help me,spending 1 hour with me trying to sort it whilst dealing with a lot of customers that day. I couldn’t have asked for a better person to help. She was so friendly and helpful and thanks to her I am now a member!

15 de mayo de 2026
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Hi Lamara,

Thank you for this glowing review! I will pass on this feedback to Liz. Glad to have you as a new member of Consol!

Valorada con 4 estrellas sobre 5

Been going to Consol in Farnborough for…

Been going to Consol in Farnborough for a while now (used to go to the Camberley branch too) and honestly I love the place. The staff are friendly, the beds and equipment are modern and clearly well maintained, and I’ve always had really good results there. It’s definitely a bit on the expensive side compared to some places, but you can see where the money goes in terms of cleanliness and up-to-date equipment.

Only thing I’d say that concerns me slightly is the attitude towards me using a light layer on my belly and shoulders of SPF 15. Every time I mention using it, the girls seem really against it or surprised that I use it at all, which feels a bit odd nowadays. SPF is obviously the healthier option for skin protection while still tanning, after lots of research myself, you’re looking at about a 10% reduction in tanning per session, whilst having a massive jump in skin care, so I’d expect more encouragement around skin care rather than discouraging it. Apart from that though, really good experience overall

7 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unmanned after a certain time results…

Unmanned after a certain time results in poor hygiene !
Emailed to advise I spent nearly 5 minutes cleaning the bed to be given 2 minutes added to my account. No remorse just advised to use the bed in manned hours!! Shocking. Been a customer for over 10 years! 2 mins added! What a great experience NOT !?

7 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Michelle in Bognor

Michelle in Bognor was fantastic she helped me through the process, used today it was a lovely Caribbean beach experience.
Thanks it was great.

11 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Identity theft?

They wanted my name, address, date of birth, phone number, email address, photo of me, video of me, wanted to put an app on my phone using their in house Wi-Fi, and also wanted my driving license. All just have a sunbed.

This all screams of identity theft. Very weird experience.

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Big shout out to Liz at the Sidwell…

Big shout out to Liz at the Sidwell street branch on Exeter. She always greets me with a smile and a chat helping navigate the check in pricing offering advice. The salon is always spotless and do well run. I occasionally use another salon closer to home which is the complete opposite. Always 2 staff in there who don’t look up from their phones when you arrive, offer no welcome or help. Liz is simply the best.

26 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Swindon- commercial road

Swindon
Great sunbeds absolutely love them, i’ve been using them for around 3 weeks now, but one thing i noticed is the staff are very nice and polite don’t get me wrong but when it comes to scanning my log in, choosing bed, minutes etc.. the staff hoover over you and watch you, i feel they are in my bubble, it’s nice to say hello etc… but when it comes to the log in and the staff can clearly see what i’m doing id rather have some peace and do my thing as it makes me feel little and stupid :)
thank you

21 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Heaven on earth!

I've used my fair share of sunbeds, but Consol has smashed it out the park.
The sunbeds are often a choice of newer or older beds, to your own preference, all equipped with efficient technology. I must admit I spend a silly amount of money across several stores! I've used them for over 7 months consistently, and enjoy the prospect of the membership levels.
At one of my local stores, Stratford-upon-Avon, there is the option to spend £10 and get £20 in credit which is great value for money and certainly what keeps me going regularly. The facilities are always spotless and the staff are always extremely friendly!

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I heard about Consol on tik tok!

I heard about Consol on tik tok!! So I decided to go and try it out, I was warmly welcomed by Liz from Sidwell street and she helped me feel comfortable and confident as it was my first time trying out sunbeds. We had minor difficulties with the app not working as we had hoped but she sorted it all out for me! Very easy and enjoyable experience, thanks soso much :)

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Best tanning shop I’ve been to. The service and products are 10/10 - the beds are easy to use and regularly cleaned & maintained

30 de septiembre de 2025
Opinión espontánea

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