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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using the Comercial road branch in Swindon a while now. It is always clean and tidy each cabin is checked regularly,little touches like the bows on the blue roll. Lauren and her team are a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Took my credit without any notice email or anything. I dont really use the beds much but I would usually top up my credits with a offer so I'd get a better deal, wish I hadn't now. £20 taken away from... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

What’s the point in having self service checkouts when every one I’ve been in the staff come over and start pressing buttons and trying to sell you stuff. I don’t even know what other you offer beca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always have a positive experience in the Camborne shop. Nothing is too much trouble for the staff, they are friendly and very knowledgeable about their products etc. the shop is always clean and ti... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Salón de bronceado

Escrito por la empresa

Recognising a niche in the market for high-quality tanning facilities, Consol came from Denmark and set up in the UK in 1996, rapidly expanding their no appointment necessary, hassle-free concept into over 54 locations throughout the South and Midlands. With the latest world-class sunbeds and our own advanced tube technology, Consol operates every bed to the safe limit of 0.3. The result is a deeper, darker and longer-lasting tan that is built up professionally, responsibly and safely. With QR code log in and opening hours of 7am until 10pm, 7 days a week, Consol offers convenience, high quality and peace of mind.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 64% de las opiniones negativas

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3,7

Todas las opiniones

(105)

37 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Camborne Consol

Camborne Consol is always clean and the staff are very friendly and welcoming

17 de abril de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Thank you for your lovely review Amber! We have shared this with the team at Camborne :) We look forward to welcoming you again soon!

Valorada con 5 estrellas sobre 5

Camborne store is amazing

Camborne store is amazing, very helpful staff and great beds, the shop is always gleaming!

2 de marzo de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Thank you for your lovely review Jazmin! We have shared this with the team at Camborne :) We look forward to welcoming you again soon!

Valorada con 5 estrellas sobre 5

Camborne studio

Always greeted by the lovely staff who are more than happy to help. The store itself is very clean along with the cabins that are spotless. Welcoming studio, don’t have a bad word to say about it!

10 de abril de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Thank you for your lovely review Kiaya! We have shared this with the team at Camborne :) We look forward to welcoming you again soon!

Valorada con 1 estrellas sobre 5

Another price hike

Another price hike, the second one in two months!! This is putting me off going for my sunbeds, as this is a treat for me. Time to find another studio I think. Edit: and yet another price hike in Sept 24!

8 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely staff

Very clean and fresh cabins and beds are great,staffs are impeccable Jen is amazing total asset to the company went through every cream and let me try them on my skin and smell them your spoilt for choice, felt very looked after, very highly recommend don’t think now I will be going anywhere else ❤️

2 de abril de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Thank you for your lovely review Stephanie! We look forward to welcoming you again soon! :)

Valorada con 5 estrellas sobre 5

Staff are lovely

Staff are lovely, always helpful! Beds and cabins are always well cleaned and overall great service! Wouldn't go anywhere else other then Camborne Consol

24 de marzo de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Thank you for your lovely review Natasha! We have shared this with the team at Camborne :) We look forward to welcoming you again soon!

Valorada con 5 estrellas sobre 5

Also very clean and smelling fresh the…

Also very clean and smelling fresh the staff very friendly and very attentive to helping with any concerns or questions you have and advice on creams etc can't beat the cambore shop highly recommend to anyone wanting to use a sunbed

14 de marzo de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Thank you for your lovely review Debbie! We look forward to welcoming you again soon! :)

Valorada con 1 estrellas sobre 5

Massive Price Increase

Massive price increase.
Used to pay £4.50 for 15 minutes which I used to go 2 times a week now it's gone up to just over £10 for 15 minutes.
Wasn't made aware of price increase at all.
So disappointing, for this reason I've stopped going.

5 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Price increase

Love Consol, it’s my 2 weekly treat. However, the last time I went (last month) it was £9.00 for 15 minutes! It used to be £4.50! No warning, no communication. For this reason I haven’t been going! Why has it gone up so much?

4 de febrero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Trying to get an issue sorted has left…

Trying to get an issue sorted has left me banging my head against the wall, they have completely messed up my account/email address change,long story but I just want my credit moved from an old account to another but they can’t source it on the system, was promised the issue would be sent to the IT department to look into, I can see another persons transactions on my app (she has the same name) have sent screenshots of everything possible but still it’s not sorted. Not happy.
Update, after a lot of stress things are now sorted and I am happy with the outcome, many thanks

26 de febrero de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Hi Sharon,

Thank you so much for very kindly amending your review once our team had resolved your issue for you.

We look forward to seeing you in one of our studios soon! :)

Consol x

Valorada con 1 estrellas sobre 5

Dirty sunbeds

Dirty sunbeds, rude staff. Used Weston Super mare Consol today. Avoid! I went in, the person working was no where to be seen, then I saw they were sat on their phone not interested in serving me. I used a lie down bed and dirty is an understatement, the person working is obviously too busy on the phone to bother cleaning the sunbeds. I had to spend 5 minutes of my bed time cleaning it before I felt comfortable getting on there. When I was finished I intended on telling the person working but again they were no where to be seen so has resulted in my review. I'd recommend using Gloden which is just down the road, the staff are lovely and welcoming and they make a point of cleaning the beds before you use them and its cheaper. Win win. Will never be using Consol Weston again! Disgusting, unclean and rude people working.

9 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COSTS

I have gone to various consol locations in and around Bristol multiple times, and each time has been horrible! Last time I went to a consol location, I had to leave because the tanning bed was completely filthy - greasy, covered in small curly hairs and the room in general had a weird, unpleasant smell. It was too dirty for me to clean it with a paper towel. In my experience, bad hygiene is a general trend across all consol locations I’ve been to. I have also experienced the tanning bed turning off midway through my tanning session, with no way for me to turn it back on and get what I paid for. I have tried consol multiple times (although I find that Gloden is much better quality), but will not be giving it another chance. I would avoid if I was you.

14 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shirley and Eastleigh branches - Great…

I usually go to a couple of Consol salons in the Southampton area and they are both brilliant.
Workers are friendly and helpful.
Sunbeds well cleaned as well as the toilets.

25 de enero de 2024
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Thank you so much for your lovely review about our staff & studios! We will pass your message onto our Southhampton studios :) We hope to see you again soon! Consol x

Valorada con 1 estrellas sobre 5

AVOID!!!!!!

AVOID!!!!!!! I have used consol Weston super mare for years and I have always found this one woman who is very rude and this time it just made me feel so uncomfortable I will never be using consol again. I went for a sunbed recently and there was a foreign woman with dark hair she was so rude to me and made me feel so uncomfortable as soon as I walked in I could feel her staring me up and down like almost judging me? I said oh im just going to use the toilet quickly before using the sunbed, she said to me “okay but leave it clean as I have just cleaned it” she said this infront of two other people which made me feel so embarrassed, she was acting like I was unhygienic. I had never felt so belittled i asked for her name I’m sure she said dean or dee? I will never be using them beds again and trying elsewhere!!

29 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been using consol salons at…

I've been using consol salons at various locations in Bristol for quite some time and the staff have always been very helpful and friendly, but I feel compelled to write a quick review about one employee in particular called Ella who works at the Knowle branch, she is the warmest, friendliest, funniest member of staff I think I've met not just at any of the consol salons but anywhere!
Thanks very much for making me and many more customers (im sure) smile if you are reading this Ella!
The world could do with many more like you in it, you are an asset to your company.

5 de diciembre de 2023
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Hey Andrea, Thank you so much for your lovely review about our staff & studios! We will pass your message onto our staff at our Knowle studio :) We hope to see you again soon! Consol x

Valorada con 1 estrellas sobre 5

Consol in Woking closed in March…

Consol in Woking closed in March stating they were moving to another location and would be open in weeks. They constantly promote offers to buy credit but tucked in their small print it says that credit cannot be transferred back into cash. So guess what, they close the Woking branch and their website still says the new location will open Spring 2023 and here we are in July. I contacted customer service asking for my money back but was referred to their terms and conditions saying you couldn’t convert back to cash, despite Consol being the ones who closed the branch with an indefinite opening time for the new one. Again, they happily take your money then shut the shop. Utter and obvious thieves and crooks. Find yourself another tanning company

12 de julio de 2023
Opinión espontánea
Logotipo de Consol

Respuesta de Consol

Hi Jason,

I am very sorry that this studio took a little longer to re-open than originally planned; unfortunately there were a number of issues that were totally out of our control however, our brand new Woking studio is back (bigger & better than ever!).

We have an exclusive offer on at the moment for this studio so don't miss out. We hope that we have restored your faith in Consol & look forward to seeing you soon.

Consol x

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