Consols Oils Opiniones 

239
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... Ver más

Valorada con 5 estrellas sobre 5

First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... Ver más

Valorada con 5 estrellas sobre 5

As always a friendly, helpful, reliable, service. I have used Consuls for years, an excellent Company.

Valorada con 1 estrellas sobre 5

I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... Ver más

Información sobre la empresa

  1. Proveedor de combustible

Información proporcionada por diversas fuentes externas

We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 83% de las opiniones negativas

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4,5

Todas las opiniones

(239)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very stupidly I ran out of oil!

Very stupidly I ran out of oil and had no heating, I was afraid it may take a while before I could get a delivery to Lizard but after explaining my dilemma to Sue she said she would see what she could do and phone me back. I was delighted when she said she said next day. The oil has been delivered and John the driver could not have been nicer.
Excellent friendly service, I could not be happier and will make sure I never run out of oil again.
Melanie

18 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Late delivery

Late delivery; difficult to get you to top the tank up unless I let you apply for a credit reference - never an issue before.

19 de enero de 2026
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Respuesta de Consols Oils

Hi Terry,

Thank you for your feedback. Please accept our apologies for the late delivery.

Regarding the credit reference, we only perform a credit check for customers paying via direct debit, so we’re not sure what is being referenced here. If you could email your account number and/or delivery address to feedback@consolsoils.co.uk and explain the situation in a little more detail, we will be happy to take a closer look and address it.

Kind regards,
The Consols Oils Team

Valorada con 2 estrellas sobre 5

A little disappointed

Our sensor broke and we unfortunately ran out of oil… with low temperatures and two children under 3, we purchased an emergency delivery at extra cost.
We called the next day to see if the delivery could be scheduled any sooner than 7 days away just to be told that our order hadn’t been processed yet so they couldn’t do anything to help.
We were so desperate (house dropped to 13 degrees and no hot water) that my partner purchased 100L of Consol’s forecourt directly.
Our order was then delayed by another two days and eventually arrived 9 days after we placed the order but no mention of any refund for the extra we paid for emergency delivery.
Fairly disappointed and unlikely to use again.

1 de enero de 2026
Logotipo de Consols Oils

Respuesta de Consols Oils

Hi Kat,

Thank you for taking the time to leave your feedback, and I’m very sorry to hear about your experience — especially given the circumstances with low temperatures and young children in the household.

I’ve passed the information you’ve shared on to the team, and someone will be in touch with you directly to discuss this further and provide a resolution.

In the meantime, if there is any additional information you’d like to share, please feel free to email us at feedback@consolsoils.co.uk.

Thank you again for bringing this to our attention.

Kind regards,
The Consols Oils Team

Valorada con 5 estrellas sobre 5

Great service to a new customer

Am a new customer, and not having had consols visit my property, I gave a thorough description and photos of my tank and it's location, the driver was able to find it and ring once there to check. The ordering online was easy, their prices were lower, and the delivery sooner than expected.

27 de octubre de 2025
Valorada con 5 estrellas sobre 5

Amazing!!

I fully recommend Consol Oils. I have been dealing with Chris and he was super friendly, and helpful and the delivery of oil was really quick. The driver was also really friendly. Superb customer service all round!

17 de septiembre de 2025
Opinión espontánea

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