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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered contacts from contactlens.com. It stayed in processing for 2 weeks. I made contact and they said, check you spam folder for tracking info. I had been checking the web page and it said it's s... Ver más

Valorada con 5 estrellas sobre 5

I’ve been ordering my contact lenses from contactlens.com for a few months now, and I’ve been really happy with their service. The prices are usually better than what I find at my eye doctor’s office,... Ver más

Valorada con 5 estrellas sobre 5

After researching other companies, Contactlens.com had the best price with shipping than all the others. The order process was easy and contacts were in my hands within a week. Highly recommend them.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been getting my contacts from contact lens for a number of years they've always been there for me when I needed them. I'm so happy that I found them years ago not only do they give great customer... Ver más

Información sobre la empresa

  1. Proveedor de lentes de contacto
  2. Tienda de ropa

Información proporcionada por diversas fuentes externas

Contact Lens.com - World's Best Contact Lens Store™ Buy discount contact lenses online or 1-800 LENSFAST. Acuvue contact lens, Coopervision, Ciba Vision, Bausch & Lomb and Focus. Free shipping.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

111 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(111)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bad BEWARE

Bad. Five days after placing the order is still said it was processing so I called the number Megan answered the phone and told me that my contact lenses were in shipping it should go out. 4 hours later I got an email saying They don’t have my lenses and they should be sent out from the manufacture in three weeks. I requested a refund and they refused to give me a full refund I want to keep a processing fee. nothing I can do I guess they may get my money. BEWARE.

26 de junio de 2020
Opinión espontánea
Logotipo de ContactLens.com

Respuesta de ContactLens.com

Ordered very complicated contact lenses with over 10,000 prescriptions for the one lens. Repeat customer with full knowledge of the time it takes to complete such a complicated order. She was given incorrect information which we corrected as soon as we realized the mistake. She refused to wait for delivery unless we "immediately" sent her "free" contacts. We'd done that for her previous order as a courtesy although that order was also not overdue. We politely told her we could not continue sending free contacts with every order and her response was to either provide free contacts or immediately cancel the order. We cancelled and refunded the order with the exception of the $5. the credit card company charged us for processing and refunding her charge.

Valorada con 5 estrellas sobre 5

Great prices

Consistently the lowest prices I've found online... I've been buying from them for almost ten years. The web site is easy to navigate, it's a cinch to order, and shipping is quick.

23 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Betzalel. W.

Great website and easy to navigate. Ordering made simple and quick!
This is why I keep coming back, Terrific service and fast delivery.
The prices are great.
Thank you.

7 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

Easy to navigate and find what you need. Easy to upload RX. Order to delivery in under three days. Excellent!

31 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible experience!

Customers this company advertises that you can contact them by phone for any reason. I had a problem with the representative and the customer service. I asked for a manager to please contact me to discuss this issue and nothing !! Please try and reach them by the advertised phone number #1-800-536-7327...You will receive a voicemail stating the mailbox is full ! This representative is lazy and not fulfilling her job description..I've reported this to the better business bureau.Soo many other companies to choose from and way better customer service.You actually speak to a representative that's friendly and helpful

25 de febrero de 2020
Opinión espontánea
Logotipo de ContactLens.com

Respuesta de ContactLens.com

Ms Smith was extremely rude to the CSR who originally spoke to her. We reached out to Ms Smith by email to ask how we might be of assistance. Ms Smith emailed several times refusing to discuss her issue other than to say it had nothing to do with her past order. We apologize but no one deserves to be abused while trying to help. Ms. Smith we remain available by email if you would like our assistance, whatever the issue is we will try our best to resolve it.

We answer phone calls from 9-5 EST all day so yes please do call us at 1 (800) LENSFAST (536-7327) and we'll be happy to cheerfully assist.

Valorada con 5 estrellas sobre 5

Always impressed

I am always impressed by Contactlens.com. My contacts are always in stock at the lowest price I can find anywhere and shipping is fast. They also provide great customer service if you have any issues.

28 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Had never ordered from here before but needed contact lenses ASAP before Christmas. They came within 2 business days. Really happy with the service they provided aswell. Will definitely buy from here again

24 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and Quick

I was hesitant to order contact lens online in case they took a long time to come or I entered the information wrong. But I had no problems. I filled out the form, uploaded the prescription and received confirmation of the order and also that they had confirmed I entered the prescription correctly. They arrived sooner than excepted in a small cardboard box.

9 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

I’ve used contactlens.com for years because of their great selection of contacts, great prices, and fast shipping. I recommend them to anyone looking for contacts.

21 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Contactlens.com cheap and quick

Contactlens.com had the cheapest price that I could find on hydraglyde lenses. Other places seemed to be cheaper, but when you consider the extra fees they charge, they weren't. In addition, I received the contacts in a timely manner in a good condition.

24 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got my contacts fast

Got my contacts fast. The order was exactly right. Very happy with my purchase here. I'll definitely use them again in the future.

18 de septiembre de 2019
Opinión espontánea

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